I live in Texas, and every time I travel to California I make it a point to visit Del Taco—specifically Store #74 in Colton (1010 E. Washington). Since we don’t have Del Taco near my hometown, it’s something I genuinely look forward to, especially because I love their spicy hot Del Inferno sauce. It’s a big part of the experience for me.
On my recent visit, Angelina, the employee taking our order, was wonderful. She was friendly, attentive, and professional (she could tell how excited we were to be there). When she asked if we wanted hot sauce, we happily said yes, and mentioned we’d need quite a few (around 20 packets) due to our large order for three people.
Unfortunately, this is where things went downhill.
The supervisor, Danielle, loudly and rudely instructed Angelina not to give us that many sauces, citing some policy. I explained that we were more than willing to pay for the extra sauce, because it’s genuinely one of the reasons we enjoy Del Taco so much. Danielle then told us they don’t sell their sauces. In disbelief, I even suggested charging us the price of an extra chicken burrito just so we could get enough sauce to enjoy our meal. She still refused.
Because of this, we ended up with far less sauce than we needed, and it genuinely ruined the meal. It’s frustrating and unacceptable that a customer who is willing to pay for something that costs the establishment minimally is denied—especially in such a dismissive, rude, and loud manner. The food was fine, but without the Del Inferno sauce we specifically came for, it simply wasn’t enjoyable. In fact, we didn't finish the food, and proceeded to highlight this to Danielle (who replied that it wasnt her problem).
Sadly, due to the supervisor’s attitude (Danielle) and the management’s clear disregard for customer satisfaction, we will not be returning to this Del Taco location. It’s disappointing that something so small, and so easily fixable by having a charge for extra sauce, became the reason for such a negative and disappointing experience.
Atmosphere: 1
Food: 3
Service: 1
Emma Lawrence
I just dined in with my boyfriend and his cousin. It was VERY clean and the employees were very nice and our food was great and came out quickly. :) I usually don’t eat inside at fast food restaurants but I would again here!
Atmosphere: 5
Food: 5
Service: 5
Fran Botello
The man was not nice. No one behind me made me wanted me to drive around. I walked in with oxygen and a handicapped son A young lady came to my rescue. Food good workers great him has no manners. Tall Hispanic.
Atmosphere: 5
Food: 5
Schinud omsub
It is awkward location is such an important food place place that give me my life.
Tracy Bacani
Don't go here not clean I can do better
Atmosphere: 2
Food: 2
Service: 1
Rashida Woods
I love this Del Taco they always get my order right and service is fast.. thank you staff
Atmosphere: 5
Food: 5
Service: 5
SpiritCrusher657
I always get out of work pretty early in the morning and usually get food on the way home from work most of the time I go to Del Taco I always have a really positive experience thanks to the worker named Jaime. From the moment I approached the speaker, Jaime is always friendly and helpful, making it easy to use the mobile app. I appreciated how patient he is and he helped me understand the app more when It wasnt working the way I thought it was supposed to.
When I pulled up to the window, Jaime greets me with a smile and ensures my order is correct. It feels nice to see someone who cares about their job and the customers. The food is always fresh and tastes great, which is always a plus! Overall, I leave feeling satisfied not just with my meals, but also with the service. If you’re in the area, I definitely recommend stopping by and hopefully you get to interact with Jaime, too!
Atmosphere: 5
Food: 5
Service: 5
Anonymous
I forget to get the older gentleman's name that is usually there at nights when I go after work and man he never misses my food is always good and on point never disappointed when hes workin the drive thru window thanks !
Atmosphere: 5
Food: 5
Service: 5
Len Schwalm
It was okay. Just used the drive thru, pretty simple.
I stopped by on 06/15/25 and ordered my usual as this location has become into my go to after a work shift and I was treated very nicely by the shift manager in charge. Huge shoutout to Crystal Roberts! She made my experience wonderful and I have never been treated like that by any employee before. I was supposed to use a deal from the app and the cash register didn’t take it and she instead offered me a complimentary item to make up for it. She definitely made my experience that much better and the food was very fresh and tasty as it could ever be. Thank you Crystal for the wonderful customer service! You are an exemplary manager.
Atmosphere: 5
Food: 5
Service: 5
nCclay
We went to this Del Taco on Sunday, June 1st at around 12:10 AM, and the whole experience was a letdown. My girlfriend and I ordered multiple items with extra cheese on everything — but not only was the total way higher than expected, they charged us for extras we never asked for, like extra meat and chili.
And the worst part? They didn’t even add the extra cheese. It’s like, what did I even pay extra for?
To top it off, we specifically asked for Inferno and Scorcho sauce, and they only gave us two of each — for a full order and two people. Completely ridiculous.
Overcharged, underdelivered, and just sloppy service all around. Not okay.
Atmosphere: 2
Food: 1
Service: 1
Jose Hurtado
Good location, close to home
Atmosphere: 5
Food: 5
Service: 5
Michael Martinez
Except for the number of unhoused people surrounding the building, the food was great and the service was excellent
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burrito, The Del Taco, Guacamole, Carne Asada Fries
I live in Texas, and every time I travel to California I make it a point to visit Del Taco—specifically Store #74 in Colton (1010 E. Washington). Since we don’t have Del Taco near my hometown, it’s something I genuinely look forward to, especially because I love their spicy hot Del Inferno sauce. It’s a big part of the experience for me.
On my recent visit, Angelina, the employee taking our order, was wonderful. She was friendly, attentive, and professional (she could tell how excited we were to be there). When she asked if we wanted hot sauce, we happily said yes, and mentioned we’d need quite a few (around 20 packets) due to our large order for three people.
Unfortunately, this is where things went downhill.
The supervisor, Danielle, loudly and rudely instructed Angelina not to give us that many sauces, citing some policy. I explained that we were more than willing to pay for the extra sauce, because it’s genuinely one of the reasons we enjoy Del Taco so much. Danielle then told us they don’t sell their sauces. In disbelief, I even suggested charging us the price of an extra chicken burrito just so we could get enough sauce to enjoy our meal. She still refused.
Because of this, we ended up with far less sauce than we needed, and it genuinely ruined the meal. It’s frustrating and unacceptable that a customer who is willing to pay for something that costs the establishment minimally is denied—especially in such a dismissive, rude, and loud manner. The food was fine, but without the Del Inferno sauce we specifically came for, it simply wasn’t enjoyable. In fact, we didn't finish the food, and proceeded to highlight this to Danielle (who replied that it wasnt her problem).
Sadly, due to the supervisor’s attitude (Danielle) and the management’s clear disregard for customer satisfaction, we will not be returning to this Del Taco location. It’s disappointing that something so small, and so easily fixable by having a charge for extra sauce, became the reason for such a negative and disappointing experience.
Atmosphere: 1
Food: 3
Service: 1
I just dined in with my boyfriend and his cousin. It was VERY clean and the employees were very nice and our food was great and came out quickly. :) I usually don’t eat inside at fast food restaurants but I would again here!
Atmosphere: 5
Food: 5
Service: 5
The man was not nice. No one behind me made me wanted me to drive around. I walked in with oxygen and a handicapped son
A young lady came to my rescue. Food good workers great him has no manners. Tall Hispanic.
Atmosphere: 5
Food: 5
It is awkward location is such an important food place place that give me my life.
Don't go here not clean I can do better
Atmosphere: 2
Food: 2
Service: 1
I love this Del Taco they always get my order right and service is fast.. thank you staff
Atmosphere: 5
Food: 5
Service: 5
I always get out of work pretty early in the morning and usually get food on the way home from work most of the time I go to Del Taco I always have a really positive experience thanks to the worker named Jaime. From the moment I approached the speaker, Jaime is always friendly and helpful, making it easy to use the mobile app. I appreciated how patient he is and he helped me understand the app more when It wasnt working the way I thought it was supposed to.
When I pulled up to the window, Jaime greets me with a smile and ensures my order is correct. It feels nice to see someone who cares about their job and the customers. The food is always fresh and tastes great, which is always a plus! Overall, I leave feeling satisfied not just with my meals, but also with the service. If you’re in the area, I definitely recommend stopping by and hopefully you get to interact with Jaime, too!
Atmosphere: 5
Food: 5
Service: 5
I forget to get the older gentleman's name that is usually there at nights when I go after work and man he never misses my food is always good and on point never disappointed when hes workin the drive thru window thanks !
Atmosphere: 5
Food: 5
Service: 5
It was okay. Just used the drive thru, pretty simple.
Atmosphere: 5
Food: 5
Service: 5
Good tacos cheap prices
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
I stopped by on 06/15/25 and ordered my usual as this location has become into my go to after a work shift and I was treated very nicely by the shift manager in charge. Huge shoutout to Crystal Roberts! She made my experience wonderful and I have never been treated like that by any employee before. I was supposed to use a deal from the app and the cash register didn’t take it and she instead offered me a complimentary item to make up for it. She definitely made my experience that much better and the food was very fresh and tasty as it could ever be. Thank you Crystal for the wonderful customer service! You are an exemplary manager.
Atmosphere: 5
Food: 5
Service: 5
We went to this Del Taco on Sunday, June 1st at around 12:10 AM, and the whole experience was a letdown. My girlfriend and I ordered multiple items with extra cheese on everything — but not only was the total way higher than expected, they charged us for extras we never asked for, like extra meat and chili.
And the worst part? They didn’t even add the extra cheese. It’s like, what did I even pay extra for?
To top it off, we specifically asked for Inferno and Scorcho sauce, and they only gave us two of each — for a full order and two people. Completely ridiculous.
Overcharged, underdelivered, and just sloppy service all around. Not okay.
Atmosphere: 2
Food: 1
Service: 1
Good location, close to home
Atmosphere: 5
Food: 5
Service: 5
Except for the number of unhoused people surrounding the building, the food was great and the service was excellent
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burrito, The Del Taco, Guacamole, Carne Asada Fries
Loading...