Subway
2097 E Washington St Suite 1D, Colton
(909) 422-1006
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So today 5/26/25 I'm assuming she's the morning manager she has like a she always wears a headband with her hair super short really short but either she needs to be retrained or she needs to get fired her customer service is horrible I specifically ordered a sandwich online stating that I wanted extra mayo I get up I noticed that I didn't visibly see any mayo on the sandwich she gets annoyed rolls her eyes and shakes her head I've seen multiple reviews about this person and she is still there doing the same thing management needs to do something about this out of all the staff there which I go daily to the subway I'm a regular some of them already know me specifically the manager that I'm talking about she still acts like this, it isn't right
Atmosphere: 3
Food: 5
Service: 1
I don’t like to leave bad reviews, but this one has to be left and I hope that the owner of this business sees this review I would like to say to you that I did not have a good experience down to the customer service down to How The food was prepared. I had nothing but a respectful attitude towards your manager, and she had nothing but a nasty rude, horrible customer service and as a matter fact, the next customer after me as well, I think that you should hire a new manager i’ve never had this happen to me to this subway I actually prefer coming to this one because of your other employees that provide excellent customer service your manager needs to be retrained or you need to let go of her and higher a new one, especially when it comes down to listening to instructions And paying attention to detail. I hope that your business goes well.
Atmosphere: 1
Food: 1
Service: 1
Service was quick and fast and I went during a normal lunch rush ladies inside were nice and made my sandwich taste great
Atmosphere: 5
Food: 5
Service: 5
A lot of what i ordered is missing. I asked for extra onions, only to find out there no onions. I asked for extra cheese, there's BARELY any. It looks so sloppy. Tomatoes look old, barely any chicken in here too. It looks like if you want your sandwich done right in this location you have to go in person and babysit them while they make it. I'll stick to the subway location in Valley blvd in Colton, they were able to follow instructions over there. As I'm eating this sandwich I can definitely say it's the worst subway sandwich I've had so far.
Atmosphere: 1
Food: 1
Service: 1
Friendly welcoming staff who care about your service. It’s nice to experience customer service the way it should be.
Food: 5
Service: 5
I like Subway but I just don't like this one. I was discussed by female employee because she was clearly sick & she was sneezing and coughing everywhere. I didn't appreciate that if one is touching someone else's food the other guy seemed to not be enthusiastic at all about his job but they need to trade the employment there
Atmosphere: 5
Food: 5
Service: 1
The store manager Edith and her team are amazing, greeted with a smile on their faces ready to go. Quick service as a bonus.
Food: 5
Service: 5
I went to eat at Subway and one of the workers with a very despotic attitude, Angry, asked me every thing I gave her and when I paid she was charging me 22.50 dollars for a sandwich, a soft drink and some potatoes, when I asked her why she was charging me so much. He got upset and when I made the observation again, he corrected me and made the correct charge. I felt discriminated against by this worker for the fact that I didn't speak English to him. Something that with the people who spoke to him in English, his attitude was different, my money. able me English or Spanish is the same and people like her have to receive training in customer service so as not to make a distinction based on language, color or nationality
I like Subway but I just don't like this one. I was discussed by female employee because she was clearly sick & she was sneezing and coughing everywhere. I didn't appreciate that if one is touching someone else's food the other guy seemed to not be enthusiastic at all about his job but they need to trade the employment there
Atmosphere: 5
Food: 5
Service: 1
Never open when it says it is.
Restaurantji Recommends
When someone orders a Veggie sandwich, you'd think they'd actually put a reasonable amount of veggies on it. I can understand if someone ordered something with meat and the veggies were just the "garnish." However, when it's only veggies....*This was an UberEATS order. Had I been there, this wouldn't have happened.*
Vegetarian options: Veggies. When they can be bothered to put them on the sandwich.
Food: 2
Service: 1
Time says they close at 930 and we arrived before 8 and were turned away.
We just pulled up to the location and the employee was out front talking to a homeless women. She told us the store was going to be closed for 20 min. Ww were confused because the store only had been open for 1 hour. I've never heard of subway locking up do the employee can go out and talk to someone. It waa very disappointing.
We just pulled up to the location and the employee was out front talking to a homeless women. She told us the store was going to be closed for 20 min. Ww were confused because the store only had been open for 1 hour. I've never heard of subway locking up do the employee can go out and talk to someone. It waa very disappointing.
worst subway ever a lady who says she is melody who works there says she is the owner and always get alot of olives on my subway she says employes are only supposed to get 6 olives on footlong also they were out of oil and vinegar no drinks in refrigirator box but red bull and for like two months you had to pay only cash because they say they dont know how to fix it. The melody lady says i can call coorperate but she doesnt care theyll just throw it out by the way i never mentioned complaining she just volunteered that info
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