Regular Chinese food,and the fresh drinks are good
Atmosphere: 4
Food: 4
Service: 4
Jenny Ocampo
The food is good , the portions keep getting smaller and the lines are always long.
Atmosphere: 4
Food: 5
Service: 4
May Kay
April 4,2025 at 1:25 pm- I got a bowl plus Kompow First the food was very oily , too much as a matter of fact And the young lady who served me - I noticed that she puts less portion for older people, more for younger ones. They both pay the same amount of money, no reason for discrimination.
Atmosphere: 5
Food: 1
Service: 1
Adnan Hussain
The food is good, and provides good value for money, but the service is really poor. Just ordered for three of us, but had to repeat parts of the order a few times, and I still had to return to the store a second time for the veggie rolls and a third time to get my drink (which I requested at least twice on the first visit).
Atmosphere: 2
Food: 4
Service: 1
I I
I have eaten here about 10 times maybe. I never had a problem with the food. But today I went around 3pm and the food tasted fine, but then at 7pm I started getting these horrible stomach pain that had lasted over 5 hours as I am writing this I am still experiencing this pain. I felt nauseous and sick, I went home and I went to the toilet 4 times and then I literally threw up the Panda Express that I ate (I got the chow mein and orange chicken). I am 100% sure this is food poisoning from the Panda Express and I want a refund for my money.
Atmosphere: 3
Food: 1
Service: 4
eye - G
The short girl ELI on the line was very rude . Very poor service , don’t eat here save your money . Don’t recommend it .
Barbara Nesbitt
What's not too love?! Great food, large servings, fast service, good prices, and the place is always clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice with Pepper and Chicken, Honey Walnut Shrimp, Orange Chicken
Mtz Events and Creations
Today I stopped by and right of the bat I was greeted with what I think was a manager (short hair , glasses) her name was Krystal (or something with a K) with a bad attitude . Brushed it off but when I got to the register one of the employees asked her a question and she answered them snarky and made a comment to another employee . Is that not her job ? As a business owner I would hate to have one of my leads to be this snarky with my employees. The food here is good and the rest of the employees seemed to be working efficiently but i felt the environment hostile and unwelcoming . I left feeling bad for the employees dealing with her.
Atmosphere: 1
Food: 5
Service: 1
LuDster
I've eaten in a few Panda Expresses in the past and they've always been okay, this one was the exception, it was poor 🤢 The food wasn't very warm, the Orange Chicken tasted burnt, the Beef and Broccoli was mainly BIG pieces of raw Broccoli 👎 The only thing that was good was the Coke Cola (as that came in a Bottle 🤣) There's lots of other Eateries at the Citadel Outlet so you might want to give those a try instead 🤔
I suspect the dishes were not cleaned at all and were fried directly. The hygiene is not good. The staff in the restaurant do not wear masks. When communicating with customers, there are dishes underneath, which inevitably makes people drool.
Atmosphere: 3
Food: 2
Service: 3
Jessica (JessHaulinAuss)
Non existant customer service. Ordered $100 in food, only half was delivered. Called multiple times after placing the order via the Panda Express app, none of my calls were answered. The food that did arrive was THE WORST food I have ever received from this restaurant. Not to mention the plates were so skimpy. Rice was so dried out that it could have been from the previous day. Not much better can be said about the meats etc. Appalling customer service. How difficult is it to answer the phone let alone fill an order correctly? UNACCEPTABLE.
Food: 1
Service: 1
ma dolores becerra
They don't allow you to eat in the place, it seems like they are angry when they serve you, the food is tasteless
Atmosphere: 1
Food: 3
Service: 1
Bryan Kim
Poor service & food quality No drinking water service
No water cups, always broken
Atmosphere: 3
Food: 3
Service: 3
Regular Chinese food,and the fresh drinks are good
Atmosphere: 4
Food: 4
Service: 4
The food is good , the portions keep getting smaller and the lines are always long.
Atmosphere: 4
Food: 5
Service: 4
April 4,2025 at 1:25 pm-
I got a bowl plus Kompow
First the food was very oily , too much as a matter of fact
And the young lady who served me - I noticed that she puts less portion for older people, more for younger ones. They both pay the same amount of money, no reason for discrimination.
Atmosphere: 5
Food: 1
Service: 1
The food is good, and provides good value for money, but the service is really poor. Just ordered for three of us, but had to repeat parts of the order a few times, and I still had to return to the store a second time for the veggie rolls and a third time to get my drink (which I requested at least twice on the first visit).
Atmosphere: 2
Food: 4
Service: 1
I have eaten here about 10 times maybe. I never had a problem with the food. But today I went around 3pm and the food tasted fine, but then at 7pm I started getting these horrible stomach pain that had lasted over 5 hours as I am writing this I am still experiencing this pain. I felt nauseous and sick, I went home and I went to the toilet 4 times and then I literally threw up the Panda Express that I ate (I got the chow mein and orange chicken). I am 100% sure this is food poisoning from the Panda Express and I want a refund for my money.
Atmosphere: 3
Food: 1
Service: 4
The short girl ELI on the line was very rude . Very poor service , don’t eat here save your money . Don’t recommend it .
What's not too love?! Great food, large servings, fast service, good prices, and the place is always clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice with Pepper and Chicken, Honey Walnut Shrimp, Orange Chicken
Today I stopped by and right of the bat I was greeted with what I think was a manager (short hair , glasses) her name was Krystal (or something with a K) with a bad attitude . Brushed it off but when I got to the register one of the employees asked her a question and she answered them snarky and made a comment to another employee . Is that not her job ? As a business owner I would hate to have one of my leads to be this snarky with my employees. The food here is good and the rest of the employees seemed to be working efficiently but i felt the environment hostile and unwelcoming . I left feeling bad for the employees dealing with her.
Atmosphere: 1
Food: 5
Service: 1
I've eaten in a few Panda Expresses in the past and they've always been okay, this one was the exception, it was poor 🤢
The food wasn't very warm, the Orange Chicken tasted burnt, the Beef and Broccoli was mainly BIG pieces of raw Broccoli 👎
The only thing that was good was the Coke Cola (as that came in a Bottle 🤣)
There's lots of other Eateries at the Citadel Outlet so you might want to give those a try instead 🤔
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Excellent, good attention.
Atmosphere: 5
Food: 5
Service: 5
I suspect the dishes were not cleaned at all and were fried directly. The hygiene is not good. The staff in the restaurant do not wear masks. When communicating with customers, there are dishes underneath, which inevitably makes people drool.
Atmosphere: 3
Food: 2
Service: 3
Non existant customer service.
Ordered $100 in food, only half was delivered. Called multiple times after placing the order via the Panda Express app, none of my calls were answered. The food that did arrive was THE WORST food I have ever received from this restaurant. Not to mention the plates were so skimpy. Rice was so dried out that it could have been from the previous day. Not much better can be said about the meats etc. Appalling customer service. How difficult is it to answer the phone let alone fill an order correctly? UNACCEPTABLE.
Food: 1
Service: 1
They don't allow you to eat in the place, it seems like they are angry when they serve you, the food is tasteless
Atmosphere: 1
Food: 3
Service: 1
Poor service & food quality
No drinking water service
Atmosphere: 3
Food: 2
Service: 2
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