The Coffee Bean & Tea Leaf

Love this place over any other.

I don’t usually come to Coffee Bean and sadly, it’ll probably be my last. The girl who helped us was not friendly and seemed annoyed when I asked to make a small change to my order. If someone doesn’t like dealing with people, maybe this isn’t the right job. I’ll stick to Starbucks.

I have come to this location at least 3 times and last night I had to wait in the drive thru for 20 minutes for 1 single simple drink to be made. The barista a heavy set younger Latina girl was making everyone’s drinks except for mine when I was literally next in the drive thru line. It made no sense. And the other barista inside, an older Latina lady with black hair was standing inside chatting with 2 people while there was a line of cars waiting for drinks at 8:30PM. I expressed that was late to work and was very upset with the wait. She really should have just given me the drink because the wait made no sense. I mean for an Americano? I didn’t understand why the barista was making my drink last when I was already at the window. I must have waiting at least 10 minutes at the window and an additional 10 minutes before that. I will not be coming back here. I hope management knows that the two women were horrible at time management and lacked customer service. Not once did the heavy set Latina girl come over to apologize for the wait, she just kept making drink after drink and none of them were mine. Please remove them from the nite shift! It should NEVER take 20 minutes to make a drink!

Order here all the time. The crew does a good job.

The coffee is hit and miss, but the service is terrible. The young lady at the window at 1:30 3/31/25 was rushing when taking the order at the drive through, took forever to attend the window, took even longer to get me my drink. I then had to wait for her to finish her conversation before she handed me my muffin that she was holding at the window for at least a good minute. Rude and no customer connection training.

75% of the time they are out of whipped cream. It costs extra but if you order through the app you go pick it up and they just say sorry we are out here’s your drink.

The lady who taking my order was nice, and helped me decide which ice coffee to get. I got the vitmenaise cold brew. Strong and effective 💪.

I ordered for delivery today not long ago and I ordered 2 drinks with a double chocolate muffin, I did not receive a muffin or any substitute for it!

The girl running the bar on the morning shift was so mean and upset over her own mistake. She never acknowledged me once or apologized which is fine if I was rude or mean to her over HER mistake but I wasn’t. I just asked if the drink was a matcha because I had ordered a dry americano and the drink looked like a matcha. She then snatched the incorrect drink like if I was planning to take it. I felt as if the other workers were talking about me the girl running the register was very sweet though.

Coffee Bean & Tea Leaf. Have been around for many years and older than Starbucks. My wife and I enjoy Coffee Bean very much it's better than Starbucks. Just depend who makes the coffee and the drinks my wife like their white and hot chocolate better than Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Coffees Vanilla Iced Coffee

The sad atmosphere and customer service sucks horrible representation for the company.

Atmosphere: 1

Food: 2

Service: 1

I used to come to this Coffee Bean frequently, but recently it hasn’t felt as clean. There are often flies around, and the furniture appears worn and dirty. I usually sit on the long bench, but lately, I’ve noticed it makes me feel a bit itchy. It would also be great if there were more charging outlets available, especially for the tables in the middle.

Atmosphere: 2

Food: 5

Service: 3

Good coffee

Atmosphere: 5

Service: 5

Bought a matcha latte I paid more for matcha to get a cup of milk. I told the girl the color looks different than usual and she said it has the extra matcha on it.
Drinking a glass of vanilla milk for 8 dollars ??

Atmosphere: 3

Food: 1

Service: 2

After I had my coffee and breakfast in and left tips in my payment I ask for cube off water tab water thy want too charg for water belive that no wonder this company most of there location out of business no competition with Starbucks coz thy don't know any thing about business stupid mangers and management Starbucks for ever

Atmosphere: 1

Food: 1

Service: 1