Horrible service employees talk so much there not paying any attention when taking care of your order as soon as I got to the register the cashier over charged me for the wrong items I did not ask for
Atmosphere: 1
Food: 3
Service: 1
Sarah Wilder
Food portions are small. The store was dirty and the servers were so nonchalant. And rude.
Atmosphere: 1
Food: 1
Service: 1
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This location seem to always be out of something meat, cheese or crema. I went to get a Barbacoa bowl they were out of meat and refused to get some from the phone order side. Instead they wanted me to wait 25mins. My question is why are they running out at 6pm when they close late and what was my two little scoops of meat going to hurt if taken from the other side while they cook more? Someone is not making sure food is in rotation. The staff need more customer service skills. Everyone looks upset no greetings and all the tables were dirty. This review covers 3 separate occasions. I will be taking this further. Something needs to be done. That's Cpt for you.
Atmosphere: 1
Food: 1
Service: 1
Monty Belpois
I appreciate the customer service I was greeted with smiles. When I place the order I was told that it wasn't available at the moment and I was told it'll be about 10 minutes. All in all, the experience was a great, I appreciate the customer service and I appreciate the smiles. The team were calm and everybody was trying to work together. Nobody arguing, nobody yelling. Everybody was chill. Will definitely come back 😁
Atmosphere: 5
Food: 4
Service: 5
Pedro Najera
This Place is Pretty Isolated But Very Clean and Fast. Overall I Recommend Just Cus Never Really a Long Line and The Place Is Really Clean.
Atmosphere: 4
Food: 5
Service: 5
Monica Duran
Food is good.
Atmosphere: 3
Food: 5
Service: 4
Tania Bushling Moreno
Extremely dirty place, all tables were dirty. Food all over the floors and their prep table always has mixed food, contamination all over it. Not recommended 😕
Atmosphere: 1
Food: 1
Service: 1
진몽
Always Great Meal, but the staffs are unfriendly like they don't wanna work
Atmosphere: 3
Food: 5
Service: 3
Darlessia Summerville
Not an fan
sabrina jane
This is probably one of the worst Chipotles. I order from them about 3 to 4 times a month. I show that I'm loyal yet they continue to mess up. I always do order for pickup. I say hey is everything in here. They always say yes. I say okay and then I leave and then it's not! Part of it's on me because I should double check but I literally asked them every time because it's sealed shut and I'm picking up five different orders for the office. This is ridiculous. I have to keep driving back and I waste time on my lunch so I don't even get a lunch because of their mistakes. It's just ridiculous like I said
I recently had an unpleasant experience at Chipotle that left me feeling frustrated and disappointed. During my visit, I discovered that I had been overcharged for steak. What made the situation even more aggravating was the lack of clear communication from the staff—they failed to explain exactly what I was being charged for, leaving me confused about the additional cost.
When I politely raised my concerns, instead of addressing the issue professionally, the staff seemed dismissive and attempted to gaslight me throughout the process. They acted as though the charges were standard and implied that I was mistaken, despite the clear discrepancy. This lack of accountability and transparency was both frustrating and disheartening.
As a loyal customer, I expect better service, honest communication, and respectful treatment. This experience has significantly impacted my perception of Chipotle, and I hope management takes necessary steps to improve staff training and customer service protocols. Clear explanations and respectful interactions go a long way in maintaining customer trust and satisfaction.
My visit was on 4/9/25 at 8:30pm PST
Sonny Diaz
Great shopping center
Atmosphere: 5
Food: 5
Service: 5
Desean Bradley
This location is being ran poorly. Any time I decide to go to this location they’re always out of something whether it’s guacamole, fajitas, chicken, etc well before it’s time to close.
Atmosphere: 2
Food: 1
Service: 1
Cha'lie Joy
WORST CHIPOTLE EVER..!! The steak smelled like blood, undercooked and chewy! The CHIPS were soft and NOT seasoned with lime or salt 😭😭😭
Horrible service employees talk so much there not paying any attention when taking care of your order as soon as I got to the register the cashier over charged me for the wrong items I did not ask for
Atmosphere: 1
Food: 3
Service: 1
Food portions are small. The store was dirty and the servers were so nonchalant. And rude.
Atmosphere: 1
Food: 1
Service: 1
This location seem to always be out of something meat, cheese or crema. I went to get a Barbacoa bowl they were out of meat and refused to get some from the phone order side. Instead they wanted me to wait 25mins. My question is why are they running out at 6pm when they close late and what was my two little scoops of meat going to hurt if taken from the other side while they cook more? Someone is not making sure food is in rotation. The staff need more customer service skills. Everyone looks upset no greetings and all the tables were dirty. This review covers 3 separate occasions. I will be taking this further. Something needs to be done. That's Cpt for you.
Atmosphere: 1
Food: 1
Service: 1
I appreciate the customer service I was greeted with smiles. When I place the order I was told that it wasn't available at the moment and I was told it'll be about 10 minutes. All in all, the experience was a great, I appreciate the customer service and I appreciate the smiles. The team were calm and everybody was trying to work together. Nobody arguing, nobody yelling. Everybody was chill. Will definitely come back 😁
Atmosphere: 5
Food: 4
Service: 5
This Place is Pretty Isolated But Very Clean and Fast. Overall I Recommend Just Cus Never Really a Long Line and The Place Is Really Clean.
Atmosphere: 4
Food: 5
Service: 5
Food is good.
Atmosphere: 3
Food: 5
Service: 4
Extremely dirty place, all tables were dirty. Food all over the floors and their prep table always has mixed food, contamination all over it. Not recommended 😕
Atmosphere: 1
Food: 1
Service: 1
Always Great Meal, but the staffs are unfriendly like they don't wanna work
Atmosphere: 3
Food: 5
Service: 3
Not an fan
This is probably one of the worst Chipotles. I order from them about 3 to 4 times a month. I show that I'm loyal yet they continue to mess up. I always do order for pickup. I say hey is everything in here. They always say yes. I say okay and then I leave and then it's not! Part of it's on me because I should double check but I literally asked them every time because it's sealed shut and I'm picking up five different orders for the office. This is ridiculous. I have to keep driving back and I waste time on my lunch so I don't even get a lunch because of their mistakes. It's just ridiculous like I said
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I recently had an unpleasant experience at Chipotle that left me feeling frustrated and disappointed. During my visit, I discovered that I had been overcharged for steak. What made the situation even more aggravating was the lack of clear communication from the staff—they failed to explain exactly what I was being charged for, leaving me confused about the additional cost.
When I politely raised my concerns, instead of addressing the issue professionally, the staff seemed dismissive and attempted to gaslight me throughout the process. They acted as though the charges were standard and implied that I was mistaken, despite the clear discrepancy. This lack of accountability and transparency was both frustrating and disheartening.
As a loyal customer, I expect better service, honest communication, and respectful treatment. This experience has significantly impacted my perception of Chipotle, and I hope management takes necessary steps to improve staff training and customer service protocols. Clear explanations and respectful interactions go a long way in maintaining customer trust and satisfaction.
My visit was on 4/9/25 at 8:30pm PST
Great shopping center
Atmosphere: 5
Food: 5
Service: 5
This location is being ran poorly. Any time I decide to go to this location they’re always out of something whether it’s guacamole, fajitas, chicken, etc well before it’s time to close.
Atmosphere: 2
Food: 1
Service: 1
WORST CHIPOTLE EVER..!!
The steak smelled like blood, undercooked and chewy! The CHIPS were soft and NOT seasoned with lime or salt 😭😭😭
The salad was brown, and old. Awful.
Waste of $30
We went at 3:30pm on Sunday March 16th....
Dirty facility. I love chipotle but now this one.
Atmosphere: 1
Food: 1
Service: 1
Always hot inside. And the bathroom was filthy
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Burritos, Chips
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