The chicken was dry. The rice was not cooked well and the salsa tasted off.
Atmosphere: 1
Food: 1
Service: 2
miracle umejesi
Had a fantastic experience at El Pollo Loco! The food was delicious, but what really stood out was the amazing service from Dennis, the cashier. He was incredibly polite, patient, and made me feel truly valued as a customer. Thanks to him, I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
sam
Very good service! Cashiers are very helpful and welcoming with the new kiosks.
One star because there is no 0! This pollo loco always has an issue! Last time out of chicken! Then closed early now they don’t take cash! Since when is cash not accepted at a pollo loco! That’s ridiculous not everyone has a debit or credit card!
Atmosphere: 1
Food: 1
Service: 1
joy rivers
Kenya and Isiah very rude she the manager and he’s over her
Atmosphere: 1
Food: 1
Service: 1
Antonio Fonseca
Very bad experience, they gave me whatever they wanted and they were missing the tortillas
Cliff P
Good store. Food was predictable. Exactly what I was looking for
Atmosphere: 4
Food: 4
Service: 4
Khoury 2Ss
Customer service sucks. Ordered food, got it wrong 3 times. Sheesh!!
Terrible customer service
Service: 2
The chicken was dry. The rice was not cooked well and the salsa tasted off.
Atmosphere: 1
Food: 1
Service: 2
Had a fantastic experience at El Pollo Loco! The food was delicious, but what really stood out was the amazing service from Dennis, the cashier. He was incredibly polite, patient, and made me feel truly valued as a customer. Thanks to him, I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Very good service! Cashiers are very helpful and welcoming with the new kiosks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado
Excellent service from Ethan. Will come again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ultimate Double Chicken Tostada Salad
One star because there is no 0! This pollo loco always has an issue! Last time out of chicken! Then closed early now they don’t take cash! Since when is cash not accepted at a pollo loco! That’s ridiculous not everyone has a debit or credit card!
Atmosphere: 1
Food: 1
Service: 1
Kenya and Isiah very rude she the manager and he’s over her
Atmosphere: 1
Food: 1
Service: 1
Very bad experience, they gave me whatever they wanted and they were missing the tortillas
Good store. Food was predictable. Exactly what I was looking for
Atmosphere: 4
Food: 4
Service: 4
Customer service sucks. Ordered food, got it wrong 3 times. Sheesh!!
Restaurantji Recommends
Very good food and very good service
Atmosphere: 5
Food: 5
Service: 5
Amazing service and good. 5/5 would come again. Fast service as well.
Atmosphere: 5
Food: 5
Service: 5
Get that chicken avocado quesadilla
So good
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Avocado
Chilito serrano
Atmosphere: 4
Service: 4
No chicken at 6pm on a Friday is ridiculous
Atmosphere: 3
Food: 1
Service: 3
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