MY ORDER WAS DELIVERED WRONG PLEASE DO NOT ORDER FROM THIS LOCATION MANAGER RUDE AND HUNG UP MY
Food: 1
Service: 1
Rodney Moore
Listen. Papa johns has recently linked with doordash. If your food is delivered to the wrong location. You will have to wait over 5 days to get your money back. He store wont help you. I literally had to call door dash cc and papa johns cc just to talk to someone with a brain.never again. Chewy ass pizza not even worth it frfr
Service: 1
Abdullah
The employee is not polite at all, I hope I don't have to find my way to this branch.
Atmosphere: 1
Food: 5
Service: 1
Larry Hicklin
This Papa Jones is very unorganized. No one wears gloves nor wash there hands. I watched several of the cooks prep pizza after touching boxes. The manager prep the dough without gloves after touching the register, grabbing boxes, wiping his face and grabbing the pole on the shelf. The quality of the pizza was HORRIBLE. I would never ever order from this place again.
Kam A
My fiancee placed an order using the app. We tried to customize the order and leave a note for the order, but that option wasn't available. I spent over five minutes calling the store in an effort to speak with someone in the store, using his phone. I also attempted to update the order after being prompted in the automated system, but to no avail. Then I used my phone and finally made contact with someone. I had to act as if I was placing a new order. Do you know Papa John's is outsourcing jobs in the Philippines? So someone in the Philippines is taking live orders. After being transferred several times and 30 minutes later, I was unsuccessful with modifying the order. Then, did you know Door Dash is the deliverer? What is happening? Now we're waiting for our food for 45 minutes and 48 hours for customer service to get back to us. The convenience has become an inconvenience. Never again!
C F
Tried to make an order for delivery, as soon as I selected payment (and included tip for delivery driver) the site instantly changed its page and put my order for takeout. I tried editing my order online and I couldn't so I tried calling. I tried calling for OVER AN HOUR and no one picked up. I called constantly, back to back. At this point, the store was open for only another hour and automated message while calling says my pizza been ready for pickup. I had to call an Uber to pick up pizza. When I got there, a whole group of young boys was hanging out front, standing around their cars. I ignored and walked in store. The store was completely EMPTY. No staff in sight! One of the boys that was out front ran in after me, out of breath, asking if he could help me. I quickly realized this is why no one was answering the phone! Is this how they're trained? Is this normal? I gave a tip for this service? I spent more money in Uber because of this?! I haven't slept nor eaten in 2 days due to work so I was beyond livid and appalled. I had to remind myself not to react. This is NOT acceptable.
Atmosphere: 1
Service: 1
B Nelson
Just ate there. As someone that has honorably served the only thing was good was the 30 minute service. They overcook the pizza ? every time. Sine y’all have cameras everywhere y’all need them at the workplace making sure employees are following sanitary and food handling policies correctly.
Karina Calderon
Excellent new pizza with delicious cheese
Atmosphere: 5
Food: 5
Service: 5
Brandon Nelson
Just ate there. As someone that has honorably served the only thing was good was the 30 minute service. They overcook the pizza ? every time. Sine y’all have cameras everywhere y’all need them at the workplace making sure employees are following sanitary and food handling policies correctly.
Anonymous
Just ate there. As someone that has honorably served the only thing was good was the 30 minute service. They overcook the pizza ? every time. Sine y’all have cameras everywhere y’all need them at the workplace making sure employees are following sanitary and food handling policies correctly.
The worst , they never answer calls !!! I'll just stick to dominos or pizza hut. They don't care about customer service. Called to cancel and got directed to a third party number and they said they had to make sure they never answered before canceling. Terrible service.
TheBlue50
I do like this place even thought it takes a long time to get a pizza ordered the food is good it's more different like the others and the Atmosphere is fine.
Atmosphere: 4
Food: 5
Service: 4
Diana Slusher
I ordered a pizza here today for delivery. They reached out to DoorDash to deliver my order. Well DoorDash only brought part of the order and when I called them, they told me that I needed to contact DoorDash and I asked for what because I didn’t order through DoorDash. I ordered through your website. The manager then placed me on hold and hung up and now they are not answering the phone to refund the part of my order that they did not deliver to me. Very poor customer service.
Food: 2
Service: 1
James Robinson
I order a big order with 4 2ltrs. 1 Pepsi, 1 Mt dew, 1 crush, and one Pepsi zero. They were out but instead of calling me just thru in a diet Pepsi. And when called to complain couldn't understand person due to hearing difficulties. So my co worker taked for me and instead of replacing diet with another drink just gave discount but expires in few days. But diet is ok not great. But just don't like the driver or store didn't call to let me know poor cx service.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Pizza, Create Your Own Pizza
Timothy Mclau
Delivered, it was hot, crust was just right. It was absolutely fantastic. I preferred it over Domino's.
MY ORDER WAS DELIVERED WRONG PLEASE DO NOT ORDER FROM THIS LOCATION MANAGER RUDE AND HUNG UP MY
Food: 1
Service: 1
Listen. Papa johns has recently linked with doordash. If your food is delivered to the wrong location. You will have to wait over 5 days to get your money back. He store wont help you. I literally had to call door dash cc and papa johns cc just to talk to someone with a brain.never again. Chewy ass pizza not even worth it frfr
Service: 1
The employee is not polite at all, I hope I don't have to find my way to this branch.
Atmosphere: 1
Food: 5
Service: 1
This Papa Jones is very unorganized. No one wears gloves nor wash there hands. I watched several of the cooks prep pizza after touching boxes. The manager prep the dough without gloves after touching the register, grabbing boxes, wiping his face and grabbing the pole on the shelf. The quality of the pizza was HORRIBLE. I would never ever order from this place again.
My fiancee placed an order using the app. We tried to customize the order and leave a note for the order, but that option wasn't available. I spent over five minutes calling the store in an effort to speak with someone in the store, using his phone. I also attempted to update the order after being prompted in the automated system, but to no avail. Then I used my phone and finally made contact with someone. I had to act as if I was placing a new order. Do you know Papa John's is outsourcing jobs in the Philippines? So someone in the Philippines is taking live orders. After being transferred several times and 30 minutes later, I was unsuccessful with modifying the order. Then, did you know Door Dash is the deliverer? What is happening? Now we're waiting for our food for 45 minutes and 48 hours for customer service to get back to us. The convenience has become an inconvenience. Never again!
Tried to make an order for delivery, as soon as I selected payment (and included tip for delivery driver) the site instantly changed its page and put my order for takeout. I tried editing my order online and I couldn't so I tried calling. I tried calling for OVER AN HOUR and no one picked up. I called constantly, back to back. At this point, the store was open for only another hour and automated message while calling says my pizza been ready for pickup. I had to call an Uber to pick up pizza. When I got there, a whole group of young boys was hanging out front, standing around their cars. I ignored and walked in store. The store was completely EMPTY. No staff in sight! One of the boys that was out front ran in after me, out of breath, asking if he could help me. I quickly realized this is why no one was answering the phone! Is this how they're trained? Is this normal? I gave a tip for this service? I spent more money in Uber because of this?! I haven't slept nor eaten in 2 days due to work so I was beyond livid and appalled. I had to remind myself not to react. This is NOT acceptable.
Atmosphere: 1
Service: 1
Just ate there. As someone that has honorably served the only thing was good was the 30 minute service. They overcook the pizza ? every time. Sine y’all have cameras everywhere y’all need them at the workplace making sure employees are following sanitary and food handling policies correctly.
Excellent new pizza with delicious cheese
Atmosphere: 5
Food: 5
Service: 5
Just ate there. As someone that has honorably served the only thing was good was the 30 minute service. They overcook the pizza ? every time. Sine y’all have cameras everywhere y’all need them at the workplace making sure employees are following sanitary and food handling policies correctly.
Just ate there. As someone that has honorably served the only thing was good was the 30 minute service. They overcook the pizza ? every time. Sine y’all have cameras everywhere y’all need them at the workplace making sure employees are following sanitary and food handling policies correctly.
Restaurantji Recommends
The worst , they never answer calls !!! I'll just stick to dominos or pizza hut. They don't care about customer service. Called to cancel and got directed to a third party number and they said they had to make sure they never answered before canceling. Terrible service.
I do like this place even thought it takes a long time to get a pizza ordered the food is good it's more different like the others and the Atmosphere is fine.
Atmosphere: 4
Food: 5
Service: 4
I ordered a pizza here today for delivery. They reached out to DoorDash to deliver my order. Well DoorDash only brought part of the order and when I called them, they told me that I needed to contact DoorDash and I asked for what because I didn’t order through DoorDash. I ordered through your website. The manager then placed me on hold and hung up and now they are not answering the phone to refund the part of my order that they did not deliver to me. Very poor customer service.
Food: 2
Service: 1
I order a big order with 4 2ltrs. 1 Pepsi, 1 Mt dew, 1 crush, and one Pepsi zero. They were out but instead of calling me just thru in a diet Pepsi. And when called to complain couldn't understand person due to hearing difficulties. So my co worker taked for me and instead of replacing diet with another drink just gave discount but expires in few days. But diet is ok not great. But just don't like the driver or store didn't call to let me know poor cx service.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Pizza, Create Your Own Pizza
Delivered, it was hot, crust was just right. It was absolutely fantastic. I preferred it over Domino's.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: The Works Pizza
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