I waited over 15 minutes for an order that had been seating on a counter halfway, it seemed like the employees were concentrated in their conversation and they noticed mistakes were made and laugh at them without worrying about customers waiting. Tuesday at around 4pm I like the DT service and the food but dinning area is a mess
Atmosphere: 3
Food: 4
Service: 1
Andrew Fam
Great food and service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Adrian Casillas
i never thought it was gonna be this delicious bowls and tostada bowl delicious delicious delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Avocado, Original Pollo Bowl
Naria Stevens
I must say, El Pollo Loco locations everywhere have been improving. Tasty and juicy. Yum ?
Atmosphere: 5
Food: 5
Service: 5
Natalie Cordova
Won't be going back got to expensive $8 for a pollo bowl.. .
Atmosphere: 4
Food: 4
Service: 4
Katelyn Escatiola
Came through the drive thru for lunch today with my husband. It was hot, approx 95* out. Asked for 2 cups of waters to go along with our meals, like we usually do and was appalled by what they gave us. I’ve gotten water cups from el pollo loco before and they’ve always been generous, use a regular drink cup, lots of ice, a straw and a lid. Today Deborah decided to give us tap water in doggy dishes instead. She said they ran out of cups but there was literally a mountain of cups behind her. Do I look like a dog, Deborah?
To add: where is my gravy?
Atmosphere: 2
Food: 2
Service: 1
Jaimes Rv Detailing Fernandez jaime
Pollo Loco is in mi opinion one of the best Chicken grill places …. The Green salsa with cilantro ? made a tasty flavorful … I always get the tostada Chip salad ?…
Atmosphere: 5
Food: 5
Service: 5
Dan Geraci
Great friendly service! Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Roland Ruiz
Hasn't been a complaint yet with the amount of chicken I've bought over the years
There are already 2 times that the most harmful chicken because it is raw
Bill Eubanks
I've known a lot of the staff for years while working in the city. The food is always great but I do miss the BBQ beans, french fries and salsa bar. Just outstanding though!!!
Atmosphere: 5
Food: 5
Service: 5
Michael J De Aguilar
Hadn't had this in a long time so glad I came back.I would have taken a picture but I ate all the food, sorry maybe next time Ok...
Atmosphere: 5
Food: 5
Service: 5
John Stuart
Super slow service, ended up canceling order and left... maybe just an off day for them
Service: 1
Samantha Smith
Please get some that speaks English at the drive-thru please I had to repeat my order like 20 times then I got to the pick up window and had my order wrong. Once again, please get someone that speaks English and also the girl at the drive-through window with the long disgusting nails was rude I paid $25 for a meal and they couldn’t get it right please get someone that speaks English
Used drive-through.
Food: 5
Service: 5
Recommended dishes: Salad, Tacos Al Carbon
I waited over 15 minutes for an order that had been seating on a counter halfway, it seemed like the employees were concentrated in their conversation and they noticed mistakes were made and laugh at them without worrying about customers waiting.
Tuesday at around 4pm
I like the DT service and the food but dinning area is a mess
Atmosphere: 3
Food: 4
Service: 1
Great food and service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
i never thought it was gonna be this delicious bowls and tostada bowl delicious delicious delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Avocado, Original Pollo Bowl
I must say, El Pollo Loco locations everywhere have been improving. Tasty and juicy. Yum ?
Atmosphere: 5
Food: 5
Service: 5
Won't be going back got to expensive $8 for a pollo bowl..
.
Atmosphere: 4
Food: 4
Service: 4
Came through the drive thru for lunch today with my husband. It was hot, approx 95* out. Asked for 2 cups of waters to go along with our meals, like we usually do and was appalled by what they gave us. I’ve gotten water cups from el pollo loco before and they’ve always been generous, use a regular drink cup, lots of ice, a straw and a lid. Today Deborah decided to give us tap water in doggy dishes instead. She said they ran out of cups but there was literally a mountain of cups behind her. Do I look like a dog, Deborah?
To add: where is my gravy?
Atmosphere: 2
Food: 2
Service: 1
Pollo Loco is in mi opinion one of the best Chicken grill places …. The Green salsa with cilantro ? made a tasty flavorful … I always get the tostada Chip salad ?…
Atmosphere: 5
Food: 5
Service: 5
Great friendly service! Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Hasn't been a complaint yet with the amount of chicken I've bought over the years
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There are already 2 times that the most harmful chicken because it is raw
I've known a lot of the staff for years while working in the city. The food is always great but I do miss the BBQ beans, french fries and salsa bar. Just outstanding though!!!
Atmosphere: 5
Food: 5
Service: 5
Hadn't had this in a long time so glad I came back.I would have taken a picture but I ate all the food, sorry maybe next time Ok...
Atmosphere: 5
Food: 5
Service: 5
Super slow service, ended up canceling order and left... maybe just an off day for them
Service: 1
Please get some that speaks English at the drive-thru please I had to repeat my order like 20 times then I got to the pick up window and had my order wrong. Once again, please get someone that speaks English and also the girl at the drive-through window with the long disgusting nails was rude I paid $25 for a meal and they couldn’t get it right please get someone that speaks English
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