TERRIBLE customer service. Waited for someone to take our order and apparently this location they use the kiosk ipad. I wish an employee had told us that rather than just staring at us. Went to taco bell across the street and they were way better.
Atmosphere: 1
Food: 1
Service: 1
Joseph Genther
No complaints.
Atmosphere: 4
Food: 4
Service: 4
Ian Sloan
Came at 12:25am said it would be open until 1:00am but no one was there to take order. Either ignored us or need to update their hours.
Atmosphere: 1
Food: 1
Service: 1
DAniel Es
chopped cheese
Atmosphere: 1
Food: 1
Service: 1
Cyndee Coots
Good tacos
Food: 5
Service: 5
Melissa
Cold food, slow service even though it's empty. And my burger came cold with 2 bottom buns. What is even happening here.
Atmosphere: 2
Food: 1
Service: 1
STG
I finally tried this Jack-in-the-Box again, and the blonde girl with glasses at the drive-through on October 10, apparently didn’t understand when I asked for my order to be made a combo so she charged me for an additional drink on top of my combo, I wasn’t bent out of shape about it. She could’ve clarified it on the microphone, but when I told her about the issue, she had a little fit and jumped on the headset with the next person and just ignore after huffing and puffing, then a nice Latina lady. Listen to what I was saying and gave me my change back. The girl seemed all bubbly and high energy until something wasn’t right, maybe next time she shouldn’t pretend to be nice and just be grumpy the whole time then people would know what to expect.
Dino Ramirez
Burger fries 🍔 and drinks. Tacos and shake.
Atmosphere: 2
Food: 3
Service: 4
Daniel Kenneth
we came to have breakfast, the person was harsh sometimes we couldn’t understand what she was trying to say, not at all the way you should talk to customers. worse part was the food we told them double egg white sandwich look at the picture what they gave. It was so disappointing a. We had to go to Starbucks and get the same thing again waste of money waste of time very disappointed. only thing was that the burrito breakfast sandwich and the French sticks were good.
Disappointed!!
Atmosphere: 4
Food: 1
Service: 1
Mrs Annette
The cashier at 1:30pm on Sunday 7/6 was racist towards my mother in law that was asking for another customer if he could use the bathroom and the lady who is probably around 40s old she rolled her eyes at her and she initially ignored new. But my mother in law repeated again and the lady with a ugly attitude said yes. I don’t understand why she had to be disrespectful
These 5 stars are SPECIFICALLY for EMILY. Since we've moved here Emily has performed immaculate and stealthy fast service in the drive-thru. I literally love when I get serviced by her because I know I'm going to be there and out as fast as possible. She works very quickly and somebody needs to give her a raise because she is the fastest worker I've ever seen willingly dedicated the food industry, A DRIVE THRU AT THAT! Come on. We all know what pains in the asses we can all be when it comes to food, and how impatient we get in the drive thru (just being real). Emily, I hope you never leave as long as I'm in the area, but I also wish way better (and the best) for you, because you deserve top pay with the way you dedicate yourself to your work, and that speed and dedication is going to take you far. Well done girly! Way to boss babe the hell out of a freaking jack in the box. You better take a picture of this and put it on your resume, because coming from a random stranger, I'd be begging to have someone like Emily on my team.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Cho
I always stop here when I haven’t had lunch... the service is always pretty quick and the employees who have taken my order have always been very nice and friendly. I have never ate inside, I always go through the Drive-Thru as I never really have time to stop. I usually get a burger but today I decided to get the egg rolls which were cooked to perfection! Enjoyed my food and the friendly service I have always received. Price is always right!!
Atmosphere: 5
Food: 5
Service: 5
Gary Rycraft Jr
Poor service here, they didn't even get my order correct and when I got my food, it was cold.
Atmosphere: 2
Food: 2
Service: 1
Delilah Flynn
Rude people
Atmosphere: 1
Food: 4
Service: 1
Ray Shipp
I love this place because since we moved to Green River Village, they have been our friend for about seven years now and they are so nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Ultimate Cheeseburger, Jumbo Jack
TERRIBLE customer service. Waited for someone to take our order and apparently this location they use the kiosk ipad. I wish an employee had told us that rather than just staring at us. Went to taco bell across the street and they were way better.
Atmosphere: 1
Food: 1
Service: 1
No complaints.
Atmosphere: 4
Food: 4
Service: 4
Came at 12:25am said it would be open until 1:00am but no one was there to take order. Either ignored us or need to update their hours.
Atmosphere: 1
Food: 1
Service: 1
chopped cheese
Atmosphere: 1
Food: 1
Service: 1
Good tacos
Food: 5
Service: 5
Cold food, slow service even though it's empty. And my burger came cold with 2 bottom buns. What is even happening here.
Atmosphere: 2
Food: 1
Service: 1
I finally tried this Jack-in-the-Box again, and the blonde girl with glasses at the drive-through on October 10, apparently didn’t understand when I asked for my order to be made a combo so she charged me for an additional drink on top of my combo, I wasn’t bent out of shape about it. She could’ve clarified it on the microphone, but when I told her about the issue, she had a little fit and jumped on the headset with the next person and just ignore after huffing and puffing, then a nice Latina lady. Listen to what I was saying and gave me my change back. The girl seemed all bubbly and high energy until something wasn’t right, maybe next time she shouldn’t pretend to be nice and just be grumpy the whole time then people would know what to expect.
Burger fries 🍔 and drinks. Tacos and shake.
Atmosphere: 2
Food: 3
Service: 4
we came to have breakfast, the person was harsh sometimes we couldn’t understand what she was trying to say, not at all the way you should talk to customers. worse part was the food we told them double egg white sandwich look at the picture what they gave. It was so disappointing a. We had to go to Starbucks and get the same thing again waste of money waste of time very disappointed. only thing was that the burrito breakfast sandwich and the French sticks were good.
Disappointed!!
Atmosphere: 4
Food: 1
Service: 1
The cashier at 1:30pm on Sunday 7/6 was racist towards my mother in law that was asking for another customer if he could use the bathroom and the lady who is probably around 40s old she rolled her eyes at her and she initially ignored new. But my mother in law repeated again and the lady with a ugly attitude said yes. I don’t understand why she had to be disrespectful
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
These 5 stars are SPECIFICALLY for EMILY. Since we've moved here Emily has performed immaculate and stealthy fast service in the drive-thru. I literally love when I get serviced by her because I know I'm going to be there and out as fast as possible. She works very quickly and somebody needs to give her a raise because she is the fastest worker I've ever seen willingly dedicated the food industry, A DRIVE THRU AT THAT! Come on. We all know what pains in the asses we can all be when it comes to food, and how impatient we get in the drive thru (just being real). Emily, I hope you never leave as long as I'm in the area, but I also wish way better (and the best) for you, because you deserve top pay with the way you dedicate yourself to your work, and that speed and dedication is going to take you far. Well done girly! Way to boss babe the hell out of a freaking jack in the box. You better take a picture of this and put it on your resume, because coming from a random stranger, I'd be begging to have someone like Emily on my team.
Atmosphere: 5
Food: 5
Service: 5
I always stop here when I haven’t had lunch... the service is always pretty quick and the employees who have taken my order have always been very nice and friendly. I have never ate inside, I always go through the Drive-Thru as I never really have time to stop. I usually get a burger but today I decided to get the egg rolls which were cooked to perfection! Enjoyed my food and the friendly service I have always received. Price is always right!!
Atmosphere: 5
Food: 5
Service: 5
Poor service here, they didn't even get my order correct and when I got my food, it was cold.
Atmosphere: 2
Food: 2
Service: 1
Rude people
Atmosphere: 1
Food: 4
Service: 1
I love this place because since we moved to Green River Village, they have been our friend for about seven years now and they are so nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Ultimate Cheeseburger, Jumbo Jack
Loading...