Jersey Mike's Subs

The employee Mariah that works there was posting live video through tik tok, talking bad about customers behind their back and exposing other coworkers not in full uniform
I have a screen shot recorded video on my phone. This was on 2/24/2025

We were just trying to swing by and grab a munch before our big game we traveled hours for. We were met with the rudest customer service I have ever laid eyes on. My friend asked for a simple ham and provolone sandwich, which came heated up, only to be met with a 20 minute wait that included asking at least 5 times, and receiving the wrong sandwich twice. She was on the verge of tears out of hunger and was treated very poorly to the point where she was afraid to go up and ask for her food. After mustering up the courage to go up to the counter, she was met with an eye roll and the employee responded with “I hate my job” before storming away in anger. After the very long wait, she finally received her sub, but we were already ready to leave as we were not satisfied. We definitely will not be visiting again.

Atmosphere: 1

Food: 1

Service: 1

It's a bit slow, but the sandwiches make up for it.

Atmosphere: 3

Food: 5

Service: 2

The worst Jersey mikes ever. Seriously. I went 2 days in a row for the simplest sandwhich and they messed up my order 2 days in a row. Like how can you mess up something as simple as a sandwich. It’s very disappointing. Like heartbreaking. Been a longtime shore member. And this is the worst location. I have to drive all the way across town to a location that actually has employees that speak and understand English and how to make a sandwich. I’m lactose in toleranter. The only thing I do on my order is ask for no cheese. Yet all I get is cheese. Terrible. 2 stars.

Atmosphere: 5

Food: 1

Service: 1

Great food consistently.

Atmosphere: 5

Food: 5

Service: 4

Always attentive. Always nice. Always on time. Have ordered catering for multiple meetings. Thx!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie, Soda Bottle

Terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Went to this location for a quick bite to eat. Customer service was terrible the whole experience. Nobody asked the way we wanted our sandwiches so when I went to pay and added a few things to my sandwich Cashier Janee was so rude. I asked to add a few things to our sandwich and she replied with an eye roll and a sigh as it was an inconvenience to her to write it down on the piece of paper. Won’t be coming back to this location. Disorganized and not very nice.

Atmosphere: 2

Food: 5

Service: 1

Nice spot, good sandwich, but the order process was weird as I was not asked what I wanted on my sandwich. Because I was in a group, they were more interested in moving me along, and because of that, I did not get it the way I wanted it.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: 26 Bacon Ranch Chicken Cheese Steak

ARRIVED AT THIS LOCATION ON A SATURDAY AFTERNOON RIGHT BEFORE A LUNCH RUSH SO IT WAS NEAR EMPTY. MY DAUGHTER WAS NOT AS SILENT AS THEIR FEMALE EMPLOYEE WOULD HAVE PREFERRED CAUSING HER TO WIDEN HER EYES AND ROLL THEM TOWARDS MY HUSBAND.

THE EMPLOYEES ALSO WERE NOT ORGANIZED OR WELL WITH COMMUNICATION. WE WERE NOT SURE WHO WAS MAKING OUR SANDWICHES (I HAD ASKED MULTIPLE TIMES BUT I WAS IGNORED BY THE FEMALE EMPLOYEE WHO PRIOR ROLLED HER EYES, LEADING HER COWORKER WHO WAS WORKING ON OTHER ORDERS TO RESPOND TO MY QUESTION.) SHE WAS ALSO SWAPPING BREAD SLICES AROUND AMONGST THE OTHER ORDERS.. MY FINAL CONCERN IS THE EMPLOYEES WERE USING A BREAD KNIFE TO CUT THEIR SANDWICHES THEN PLACING THE USED KNIFE ON THE COUNTER WITHOUT WIPING THE KNIFE DOWN TO USE AGAIN.
PROBABLY THE WORST JERSEY MIKES I HAVE EVER WALKED INTO.

Atmosphere: 1

Food: 3

Service: 1

Love Jersey Mike's! Foods great, every time! Does seem like their regular size is getting smaller but maybe that's just my imagination.

Atmosphere: 5

Food: 5

Service: 5

Great sandwiches and customer service

Atmosphere: 4

Food: 4

Service: 4

The BEST!! From the food to the service, everyone is super friendly! I always enjoy coming here. I will miss the BIG chocolate chip cookie though

Atmosphere: 5

Food: 5

Service: 5

Great subs

Food: 5

Service: 5

Recommended dishes: Submarine Sandwich

The food and atmosphere is great but not the best costumer service for the hard of hearing. I even asked them to please speak up but they just ignored me and continued to whisper.

Atmosphere: 5

Food: 5

Service: 1