I placed an order on doordash and the driver had forgotten one of the items so I went to the Starbucks location I had originally ordered from and they had not only replaced what was forgotten by the driver but they had given me a discount for a future order. Thank you! I appreciate it a lot!!
Atmosphere: 5
Food: 5
Service: 5
Vanessa Rodriguez
I rarely write reviews but the customer service here is bad, from both workers. They charged twice for a drink and after i told her she did she said she deleted it which wasn’t true because it clearly said 2 for the price of 12.90. For my other drink i asked for venti with an extra shot of espresso and were trying to give me a grande and when i told them they made me a venti but with no extra shot. It just seems like they charge you and make you what they want. Will never be coming here again. Thanks Audrey
Atmosphere: 1
Food: 1
Service: 1
Vera Soniella
Very busy store. Please clean the tables and restroom floor.
Atmosphere: 3
Food: 4
Service: 4
Karissa Arias
Nobody likes the mixed girl working with freckles and curly Afro. She has a BAD ATTITUDE. She needs to smile more. If she hates her job so much she should take that ugly personality somewhere else. I have the SAME JOB and people love me. To the “Starbucks Owner” , save your breath and FIRE HER
Reyna R.
Went to grab a coffee on my road trip and the ladies were very nice and friendlyGreat experience.
Kitty Manson
If this is the one in the Vons, the service was horrible. The mixed girl, sadly, couldn't get her name and has the worst attitude. I asked for a drink she rudely said she couldn't hear. I repeated it and then she rudely said they didn't have it and rolled her eyes. I get it being in customer service socks cause I work in it, too. But you don't have to be rude immediately to people who are being nice.
Atmosphere: 1
Food: 1
Service: 1
#Paisa Power
Very good service and friendly staff
Jason S.
Not sure why people are posting negative reviews. I guess we just live in an entitled world where people like to complain about everything- even a cup of coffee. This Starbucks has been in my community for 16 years. All of the girls are friendly and engaging and work hard. They have often times been short staffed during Covid but still manage to smile (under their masks). Perhaps if we as customers treat them like they are people instead of public servants we might get better results.
L O.
Have always had good experiences at this Starbucks. Leilani however should not be in a position dealing with customers. Zero customer service and super unfriendly. Gives a bad name to both Vons and Starbucks.
Samantha Cruz
If its rush hour they will turn off their oven and say they cant turn it on right now, not only that they had a huge line and they are taking their time and do things super slow when they should be trying to get their line short. Taking to long to grab a cup or even put ice in its sad. I get they have alot of costumers but do they had to take that long? It took me almost 40 mins to get 2 drinks.
Great as always if you've been in one you've been in most of them
Stacie Smiles
I rarely go to Starbucks cuz I'm picky with the flavor of coffee. But today I needed a shot so didn't matter the flavor. And the young lady helped me order was so sweet. I looked at her name tag as to remember it. Sadly I forgot. I was there at 2pm. Thanks stay sweet.
iKitty
You guys are awesome. Of about 5 Starbucks along my commute, this one is my favorite.
Alyssa Edwards
I seriously love this location and the baristas that work at this location. The baristas are always so kind, so easy to talk to, they always make my order correctly, and they work really hard. Even if they didn’t make the order correctly, I’ll still accept it because they are trying their best. But for the Karens, stop complaining about the wait. It’s not their fault when they are being bombarded with orders at one time. It’s not their fault when they are understaffed due to Covid. They are doing everything they can to give you a good experience. Just be compassionate in this extremely challenging time.
I placed an order on doordash and the driver had forgotten one of the items so I went to the Starbucks location I had originally ordered from and they had not only replaced what was forgotten by the driver but they had given me a discount for a future order. Thank you! I appreciate it a lot!!
Atmosphere: 5
Food: 5
Service: 5
I rarely write reviews but the customer service here is bad, from both workers. They charged twice for a drink and after i told her she did she said she deleted it which wasn’t true because it clearly said 2 for the price of 12.90. For my other drink i asked for venti with an extra shot of espresso and were trying to give me a grande and when i told them they made me a venti but with no extra shot. It just seems like they charge you and make you what they want. Will never be coming here again. Thanks Audrey
Atmosphere: 1
Food: 1
Service: 1
Very busy store. Please clean the tables and restroom floor.
Atmosphere: 3
Food: 4
Service: 4
Nobody likes the mixed girl working with freckles and curly Afro. She has a BAD ATTITUDE. She needs to smile more. If she hates her job so much she should take that ugly personality somewhere else. I have the SAME JOB and people love me. To the “Starbucks Owner” , save your breath and FIRE HER
Went to grab a coffee on my road trip and the ladies were very nice and friendlyGreat experience.
If this is the one in the Vons, the service was horrible. The mixed girl, sadly, couldn't get her name and has the worst attitude. I asked for a drink she rudely said she couldn't hear. I repeated it and then she rudely said they didn't have it and rolled her eyes. I get it being in customer service socks cause I work in it, too. But you don't have to be rude immediately to people who are being nice.
Atmosphere: 1
Food: 1
Service: 1
Very good service and friendly staff
Not sure why people are posting negative reviews. I guess we just live in an entitled world where people like to complain about everything- even a cup of coffee. This Starbucks has been in my community for 16 years. All of the girls are friendly and engaging and work hard. They have often times been short staffed during Covid but still manage to smile (under their masks). Perhaps if we as customers treat them like they are people instead of public servants we might get better results.
Have always had good experiences at this Starbucks. Leilani however should not be in a position dealing with customers. Zero customer service and super unfriendly. Gives a bad name to both Vons and Starbucks.
If its rush hour they will turn off their oven and say they cant turn it on right now, not only that they had a huge line and they are taking their time and do things super slow when they should be trying to get their line short. Taking to long to grab a cup or even put ice in its sad. I get they have alot of costumers but do they had to take that long? It took me almost 40 mins to get 2 drinks.
Restaurantji Recommends
Slow line and the order was wrong
Great as always if you've been in one you've been in most of them
I rarely go to Starbucks cuz I'm picky with the flavor of coffee. But today I needed a shot so didn't matter the flavor. And the young lady helped me order was so sweet. I looked at her name tag as to remember it. Sadly I forgot. I was there at 2pm. Thanks stay sweet.
You guys are awesome. Of about 5 Starbucks along my commute, this one is my favorite.
I seriously love this location and the baristas that work at this location. The baristas are always so kind, so easy to talk to, they always make my order correctly, and they work really hard. Even if they didn’t make the order correctly, I’ll still accept it because they are trying their best. But for the Karens, stop complaining about the wait. It’s not their fault when they are being bombarded with orders at one time. It’s not their fault when they are understaffed due to Covid. They are doing everything they can to give you a good experience. Just be compassionate in this extremely challenging time.