Best customer service I've gotten at SB in quite some time. No bathroom nazis, they were busy and everyone was warm and smiling. I needed a drink remade because it was a little two sweet and they did it quickly with no pushback. This used to be the norm at the Bucks - glad to see some stores still carrying the torch
Nallely Trigo
I ordered a venti frappe and half of it was coffe the rest was Just whipped cream
Atmosphere: 5
Food: 1
Service: 3
Martha salah
re’s zero quality control when it comes to the Caramel Macchiato — some days it’s overloaded with caramel and too sweet to drink, and other days it’s bitter with no caramel flavor at all.
To be fair, most of the employees are very helpful and willing to remake the drink without an issue. However, Mariah is an exception. She acts like it’s my fault the drink isn’t right and treats it like an interrogation when I ask for it to be redone — even when I show the receipt and the drink. It’s frustrating and honestly makes the experience uncomfortable!
Rica Bennett
Drive through was quick. Barista at the window was courteous. My iced coffee was pretty good. I'd add an extra pump of flavoring because sometimes baristas are in a hurry to lower drive thru window time and don't get the full pump of syrup In the cup. Overall delicious 😋
Atmosphere: 4
Food: 4
Service: 4
Android Onehunnet
It was good. Just remember if you encounter someone just trying to sugarcoat their service that’s fine with that cause it will come with respect and the service is good though.
Georgina Fakhry
We usually order starbucks like everyday, but whenever we order from this store specifically, we are very disappointed. We do not understand why they fill up the cup with ice and there is barely any drink, like the drink is over in 2 sips?!? Thst happened like everytime with me and my husband, we asked them to fix it and at last we are done with this store and called customer service. And i addition bad customer service and not friendly.
Kirllos Habib
Every time I order from the store, they give me regular milk, but I always order oat milk
An employee by the name of Chantel I requested in a fashions and respectfully manner I requested if she can remake my coffee because it did not meet my expectations—specifically, it was not prepared like i usually receive at Starbucks. The employee denied Mike request, suggesting that I have to pay for a new drink instead. This interaction has left me feeling disappointed, as it seems to reflect a lack of concern for customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Alexandria Dimas
Love this location very friendly drive thru is fast and always get my drinks perfect. I'm here about 5xs a week.
I'm not a Starbucks fan, so I don't really like their coffee. I would rather go to am pm and make it myself at my satisfaction. Is waaaay cheaper, and they have different flavors. I don't have to be asking for creamer and sugar like you do at Starbucks. Service was just ok, I think that because it was too early on a Sunday, the girls weren't that motivated.
Kelly Kelly
Disappointed with the service. Walked in apparently 2 min after lobby closing time. Was greeted by a young girl with a big smile telling me "too bad so sad but we are closed". Are you serious? You don't even know if a customer needed to use a bathroom, or didn't have a car and needed to order inside. Just because you put on a smile when you treat someone badly doesn't make it less offensive/painful. What a heartless generation was raised in the US in a past two decades 💔 As someone who was born and raised in USSR it breaks my heart to see the words of Yuri Bezmenov come true. Ideological subversion in real life, only God knows how painful it is for me to witness.... Youngsters who don't know what mercy means. 💔💔💔 Isaiah 9:6 ♥️✝️♥️
Atmosphere: 3
Food: 5
Service: 1
Carlos Blanco
One of the best Starbucks location I’ve been to! Very clean and organized. Great people and service.
Atmosphere: 5
Food: 5
Service: 5
ava
The sweetest girl let me taste test some of the new coffees :3 !!! I’m so excited I’ll be going back and buying one
Atmosphere: 5
Food: 5
Service: 5
Kirstin Trevino
The customer service at this store was amazing. The cashier was sweet and did everything to make the ordering experience great, even when the mean, raggedy looking woman in front of me berated her. I feel bad that the employees have to deal with such entitled jerks,but at least they keep the shop professional.
Best customer service I've gotten at SB in quite some time. No bathroom nazis, they were busy and everyone was warm and smiling. I needed a drink remade because it was a little two sweet and they did it quickly with no pushback. This used to be the norm at the Bucks - glad to see some stores still carrying the torch
I ordered a venti frappe and half of it was coffe the rest was Just whipped cream
Atmosphere: 5
Food: 1
Service: 3
re’s zero quality control when it comes to the Caramel Macchiato — some days it’s overloaded with caramel and too sweet to drink, and other days it’s bitter with no caramel flavor at all.
To be fair, most of the employees are very helpful and willing to remake the drink without an issue. However, Mariah is an exception. She acts like it’s my fault the drink isn’t right and treats it like an interrogation when I ask for it to be redone — even when I show the receipt and the drink. It’s frustrating and honestly makes the experience uncomfortable!
Drive through was quick.
Barista at the window was courteous.
My iced coffee was pretty good. I'd add an extra pump of flavoring because sometimes baristas are in a hurry to lower drive thru window time and don't get the full pump of syrup In the cup.
Overall delicious 😋
Atmosphere: 4
Food: 4
Service: 4
It was good. Just remember if you encounter someone just trying to sugarcoat their service that’s fine with that cause it will come with respect and the service is good though.
We usually order starbucks like everyday, but whenever we order from this store specifically, we are very disappointed. We do not understand why they fill up the cup with ice and there is barely any drink, like the drink is over in 2 sips?!? Thst happened like everytime with me and my husband, we asked them to fix it and at last we are done with this store and called customer service. And i addition bad customer service and not friendly.
Every time I order from the store, they give me regular milk, but I always order oat milk
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato, Cheese Danish
An employee by the name of Chantel I requested in a fashions and respectfully manner I requested if she can remake my coffee because it did not meet my expectations—specifically, it was not prepared like i usually receive at Starbucks. The employee denied Mike request, suggesting that I have to pay for a new drink instead. This interaction has left me feeling disappointed, as it seems to reflect a lack of concern for customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Love this location very friendly drive thru is fast and always get my drinks perfect. I'm here about 5xs a week.
Restaurantji Recommends
I'm not a Starbucks fan, so I don't really like their coffee. I would rather go to am pm and make it myself at my satisfaction. Is waaaay cheaper, and they have different flavors. I don't have to be asking for creamer and sugar like you do at Starbucks. Service was just ok, I think that because it was too early on a Sunday, the girls weren't that motivated.
Disappointed with the service. Walked in apparently 2 min after lobby closing time. Was greeted by a young girl with a big smile telling me "too bad so sad but we are closed". Are you serious? You don't even know if a customer needed to use a bathroom, or didn't have a car and needed to order inside. Just because you put on a smile when you treat someone badly doesn't make it less offensive/painful. What a heartless generation was raised in the US in a past two decades 💔
As someone who was born and raised in USSR it breaks my heart to see the words of Yuri Bezmenov come true. Ideological subversion in real life, only God knows how painful it is for me to witness.... Youngsters who don't know what mercy means. 💔💔💔
Isaiah 9:6
♥️✝️♥️
Atmosphere: 3
Food: 5
Service: 1
One of the best Starbucks location I’ve been to! Very clean and organized. Great people and service.
Atmosphere: 5
Food: 5
Service: 5
The sweetest girl let me taste test some of the new coffees :3 !!! I’m so excited I’ll be going back and buying one
Atmosphere: 5
Food: 5
Service: 5
The customer service at this store was amazing. The cashier was sweet and did everything to make the ordering experience great, even when the mean, raggedy looking woman in front of me berated her. I feel bad that the employees have to deal with such entitled jerks,but at least they keep the shop professional.
Atmosphere: 5
Food: 5
Service: 5
Loading...