Stopped here during a roadtrip at 11pm, said 24/7 online and on the app I ordered for in store and told my group it’s gonna be our restroom stop. When I got there I got met with locked doors and employees acting out that I can only go through drive thru. I was definitely surprised and had to go use a different restroom. Sucks but the drinks also tasted different than my usual order, i’m guessing due to the late night shifts they might not make them the best. I don’t recommend picking this for a roadtrip stop as I did
Craig Alston
Nothing like biting into an ice cold sandwich that’s meant to be hot
Food: 1
David Hartman
Refused to let me use the restroom. Was very rude and refused to help.
Puddingstone
Quick and friendly // easy in out
Atmosphere: 5
Service: 5
Desiree Pinto
I love this Starbucks! The baristas are always super sweet here, and I’ve never had any issues with my order. Overall a great store :)
Atmosphere: 5
Food: 5
Service: 5
Lisbeth Castaneda
There was a misunderstanding on the charge for an extra scoop of the pearls on the summer skies. Maybe I said "double" pearls but I was confused on why for the extra pearls on the summer skies it was going to be 2 something while adding some pearls to my pink drink would be 1.50. I tried staying calm and respectful and asked for an explanation.I'd like to thank Erik for being respectful and calm as well. I told him I understand I will pay extra for added pearls but didn't understand how it was double for the extra pearls on the summer skies but 1.50ish for the added ones on the pink drink. He cleared it up and I was just a little frustrated because I've ordered these exact things like this before and I didn't have confusion. Plus the extra effort on speaking loudly because of the freeway next to this isn't helping. But I appreciated the calmness from the person on the speaker. So I go to the window to pay and get my order and I'm handed a water and I was like "we didn't ask for one" and the guy just kind of stared. (I don't think this was the guy on the speaker because this guy hardly was talking. I didn't feel the same vibe from the speaker guy) so my husband says louder "that's not ours" . He gives us the summer skies. Then he just stands without really saying much with his back to us. It took a while before we got my pink drink that I even wondered if they had forgot about it and that we were just in our car like idiots waiting. I get it maybe they had more orders but they could tell us something.Then my drink comes out and I had seen it as the girl was walking towards the window that it was going to need more coconut milk. A pink drink is a hit or miss because it sometimes looks like just the acai base. But I was getting fed up that I wasn't going to say anything and we start driving away and realize that from the two straws they had given me, one was a regular straw not a boba straw....I guess because originally I had been handed a water that wasn't ours and I hadn't realized it was a regular straw. So here I am with a pink drink with raspberry pearls that I didn't know how to slurp out....it wasn't just he straw missing, it was the lids with an opening for the mouth. I asked my husband to drive up to the front because I'd have to go in (clearly didn't wanna do that in the first place) the girl who had handed us the drink didn't say anything or greeted.Who ended up coming up to me was Erik. I said I was wondering how I'd be getting my boba pearls out and he kindly brought me a straw and correct lid. He apologized for the miscommunication in the speaker. I learned it was him who'm I was talking to in this straw/lid thing I went in for. This lengthy review is to point out the experience I had with this location...not so much with the extra charge misunderstanding, but more with the other workers there on this day. Last week I was there through the drive through and a very sweet friendly girl at the window was very happy to get me extra coconut milk when I asked her for some because I noticed my pink drink looked way off. She offered to have it reshaken and I told her i could try it at home so I wouldn't hold up the line. That's the customer service I like. I will try to go to this location again only because Erik (from today's visit) seems very helpful, friendly, knowledgeable, and willing to keep customers happy and coming back. He gave me reasons why the pink drink doesn't come out right sometimes and that I am able to ask for it to be remade or get more added coconut milk and be reshaken. Excuse my grammar and bad sentences. I just wanted to finish this review already. Again, the young girl from last week's visit and Erik's friendliness and willingness to help is why I will try that starbucks again. I think it says a lot about Erik to have apologized for the incident through the speaker about the extra charge when all I had gon
Atmosphere: 4
Food: 3
Service: 3
R J
114F statewide emergency and they kicked out MY DOG in the heat. Didn’t even give a water cup, super rude. Do not go to this location it’s the worst Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Alana Self
I love Starbucks but the drink is a little to sweet and service was ok and the cleanness here is actually pretty good ??
Vegetarian options: I am a vegetarian and I love stabiles and I can eat and drink anything I want if there is no meat and there is a lot of no meat options I recommend the grilled cheese and the chocolate ?
Wheelchair accessibility: If you have a wheelchair this place is perfect
Stopped here during a roadtrip at 11pm, said 24/7 online and on the app I ordered for in store and told my group it’s gonna be our restroom stop. When I got there I got met with locked doors and employees acting out that I can only go through drive thru. I was definitely surprised and had to go use a different restroom. Sucks but the drinks also tasted different than my usual order, i’m guessing due to the late night shifts they might not make them the best. I don’t recommend picking this for a roadtrip stop as I did
Nothing like biting into an ice cold sandwich that’s meant to be hot
Food: 1
Refused to let me use the restroom. Was very rude and refused to help.
Quick and friendly // easy in out
Atmosphere: 5
Service: 5
I love this Starbucks! The baristas are always super sweet here, and I’ve never had any issues with my order. Overall a great store :)
Atmosphere: 5
Food: 5
Service: 5
There was a misunderstanding on the charge for an extra scoop of the pearls on the summer skies. Maybe I said "double" pearls but I was confused on why for the extra pearls on the summer skies it was going to be 2 something while adding some pearls to my pink drink would be 1.50. I tried staying calm and respectful and asked for an explanation.I'd like to thank Erik for being respectful and calm as well. I told him I understand I will pay extra for added pearls but didn't understand how it was double for the extra pearls on the summer skies but 1.50ish for the added ones on the pink drink. He cleared it up and I was just a little frustrated because I've ordered these exact things like this before and I didn't have confusion. Plus the extra effort on speaking loudly because of the freeway next to this isn't helping. But I appreciated the calmness from the person on the speaker. So I go to the window to pay and get my order and I'm handed a water and I was like "we didn't ask for one" and the guy just kind of stared. (I don't think this was the guy on the speaker because this guy hardly was talking. I didn't feel the same vibe from the speaker guy) so my husband says louder "that's not ours" . He gives us the summer skies. Then he just stands without really saying much with his back to us. It took a while before we got my pink drink that I even wondered if they had forgot about it and that we were just in our car like idiots waiting. I get it maybe they had more orders but they could tell us something.Then my drink comes out and I had seen it as the girl was walking towards the window that it was going to need more coconut milk. A pink drink is a hit or miss because it sometimes looks like just the acai base. But I was getting fed up that I wasn't going to say anything and we start driving away and realize that from the two straws they had given me, one was a regular straw not a boba straw....I guess because originally I had been handed a water that wasn't ours and I hadn't realized it was a regular straw. So here I am with a pink drink with raspberry pearls that I didn't know how to slurp out....it wasn't just he straw missing, it was the lids with an opening for the mouth. I asked my husband to drive up to the front because I'd have to go in (clearly didn't wanna do that in the first place) the girl who had handed us the drink didn't say anything or greeted.Who ended up coming up to me was Erik. I said I was wondering how I'd be getting my boba pearls out and he kindly brought me a straw and correct lid. He apologized for the miscommunication in the speaker. I learned it was him who'm I was talking to in this straw/lid thing I went in for.
This lengthy review is to point out the experience I had with this location...not so much with the extra charge misunderstanding, but more with the other workers there on this day. Last week I was there through the drive through and a very sweet friendly girl at the window was very happy to get me extra coconut milk when I asked her for some because I noticed my pink drink looked way off. She offered to have it reshaken and I told her i could try it at home so I wouldn't hold up the line. That's the customer service I like. I will try to go to this location again only because Erik (from today's visit) seems very helpful, friendly, knowledgeable, and willing to keep customers happy and coming back. He gave me reasons why the pink drink doesn't come out right sometimes and that I am able to ask for it to be remade or get more added coconut milk and be reshaken.
Excuse my grammar and bad sentences. I just wanted to finish this review already.
Again, the young girl from last week's visit and Erik's friendliness and willingness to help is why I will try that starbucks again. I think it says a lot about Erik to have apologized for the incident through the speaker about the extra charge when all I had gon
Atmosphere: 4
Food: 3
Service: 3
114F statewide emergency and they kicked out MY DOG in the heat. Didn’t even give a water cup, super rude. Do not go to this location it’s the worst Starbucks.
Atmosphere: 1
Food: 1
Service: 1
I love Starbucks but the drink is a little to sweet and service was ok and the cleanness here is actually pretty good ??
Vegetarian options: I am a vegetarian and I love stabiles and I can eat and drink anything I want if there is no meat and there is a lot of no meat options I recommend the grilled cheese and the chocolate ?
Wheelchair accessibility: If you have a wheelchair this place is perfect
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sandwich, Chocolate Cake Pop, Chocolate Croissant
Great place with great service for any occasion.
Atmosphere: 5
Food: 5
Service: 5
Barrister were friendly. It was not so busy. The Cafe was clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place was good at a night drive, went here like 9pm and got a small energy drink for the night. Servers were sweet and welcoming.
Atmosphere: 4
Food: 3
Service: 4
Kindness and fast service
Barrister were friendly. It was not so busy. The Cafe was clean.
Atmosphere: 5
Food: 5
Service: 5
My wife likes to go there, but I prefer another places.
Atmosphere: 2
Food: 3
Service: 3
?? my drink was awful
Atmosphere: 1
Food: 1
Service: 1
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