TOGO'S Sandwiches

I decided to go to Togos today since I had not had it lately. I was looking forward to a warm turkey and cheese sandwich. Unfortunately this became one of my worst experiences with this chain. As soon as we entered, we were met with the rudest employee with zero customer service skills. I’m shocked anyone would actually hire this individual. As we were not greeted with a friendly face or even a hello. Instead it was a lifeless stare that made us extremely uncomfortable. Even after asking the employee how they were doing, we were ignored and stared at until we asked a question. I simply asked what cheese do you have? The employee then completely ignored my question. And asked 3x times if I wanted mayo and mustard. Even after repeatedly asking what cheese was available, the employee continued to ignore the question in an adversary fashion. This made us both so uncomfortable we decided to cancel our order and walk out. Instead we took our business across the street to Jersey Mikes subs. This is very unfortunate. I don’t think I can give Togos my business and hard earned money going forward unless this employee is removed immediately. This really is no way to treat customers who look forward to a nice hot sandwich. I would not trust the food this employee serves one bit.

Atmosphere: 1

Food: 1

Service: 1

By far the worst customer service. Everytime I order from there, they keep messing up my order. What if I was allergic to a certain ingredient, big lawsuit.

Atmosphere: 1

Food: 1

Service: 1

It’s the people working at this specific branch. They’re lazy with no customer services orientation. I wouldn’t recommend anyone to go here until they hired the credentials people that can perform the jobs.

Atmosphere: 2

Food: 3

Service: 2

We served delicious togos sandwiches, baskin robins ice cream and cake at our party. They provided some cups and spoons too. So good! Everyone loved it!

Food: 5

Service: 5

Went for lunch and it was a frustrating experience. It took over 15 minutes just to place an order because the staff couldn’t figure out the register. The service was extremely slow, and they’ve even removed their drink machine. We paid almost $40 for two sandwiches that barely had any meat. The staff wasn’t friendly or apologetic for the long wait either. Definitely not worth the wait. Wish I would have just walked out.

Atmosphere: 3

Food: 2

Service: 1

I went in with plenty of time before they closed and the first thing is what they not making for the rest of the night. If you don’t close till a certain time then all items should be available and not ones that seem to long to make them. They didn’t say they was out they just wasn’t making certain ones. Kind of unprofessional and off putting

Atmosphere: 1

Food: 1

Service: 1

Super fresh bread! Nice and clean establishment.

The only issue I had was that the menu posted online was not the same menu used in the restaurant. I'd decided on the sandwich that I wanted prior to my arrival, but when I got there the worker looked confused, and I was told they could not make it. Because there were people in line behind me waiting to order I had to make a quick, last minute sandwich choice.

My second choice was okay but, other than the super fresh bread, it was nothing that I haven't had before. Doggone it, I really wanted to try that other sandwich and left disappointed.

Atmosphere: 4

Food: 4

Service: 4

Best sandwiches!

They make the world’s best sandwiches and I think they should really expand. I moved to an area and the closest one is 10 miles away. It’s killing me.

What happened to this place? It has been awhile since I came back here and saddened that I was met with rude attitude like I was bothering her. I wanted the half & half special that no longer exist :( so I ordered a turkey Avo that had way too much S/P it was unedible. Then the Asian salad I ordered was horribly made way too much carrot and a whole lot of cucumber which is not in the salad generally. (I hate cucumber) :( I lived down the street and used to be a regular but moved away. Looks like I'm not missing much these days :(

Togos is the best sandwich, hands down. I ordered their #24-turkey avocado. It was loaded with everything. For me, it's always a treat when i get to enjoy this meal.

Atmosphere: 4

Food: 5

Service: 5

Everything here was amazing. Fridays is my favorite to get the tuna special, also the baskin Robbin’s is so good as well. The employees in both stores since it’s merged together are helpful and friendly. It was also extremely clean.

Atmosphere: 5

Food: 5

Service: 5

I love eating here,it's actually a sandwich, not what they serve at other sandwich shops, Food is always hot, and the employees are very friendly, will keep going!!!

Atmosphere: 5

Food: 5

Service: 5

Placed a large order at 1030am and a scheduled pick up for 1145am and they refused to make our order until we arrived. They made us wait an additional 45 minutes!!!! It was for a meeting, now we look stupid. thanks.

Atmosphere: 3

Food: 3

Service: 2

I ordered a turkey and salami and got the worst food poisoning! The salami must have been bad. Sandwiches were overpriced. The girl that made it was nice and friendly but the food poisoning ruined it. Won't ever be back.

Atmosphere: 3

Food: 1

Service: 5