Chipotle Mexican Grill

468 E 17th St, Costa Mesa
(949) 688-2868

Recent Reviews

Sort by
Logan Parks

This chipotle served me a bowl with a screw in it, then when I went back to request a refund the manager was very unapologetic and made a comment that implied I was lying about it. We asked for a refund for both bowls and she only gave us a refund for the one bowl. Definitely a choking hazard and should’ve have been taken more seriously.

Food: 1

Service: 1

scienz chic

I been to abt 6 different Chipotle Restaurants & they are consistently delicious offering tasy & healthy meals.

Atmosphere: 4

Food: 5

Service: 5

Jinx Zender

gonna hit everytime

Curtis Snell

I walk into this Chipotle 3–4 times a week. Same order. Extra chicken. Six to eight scoops. I’m polite, I wait my turn, I even offer them time to cook a fresh batch. But they don’t. They refuse and scrape the bottom of the pan like it’s the last meal on Earth.

And then she shows up. The manager. The Chicken Skimper. The Portion Police. She pulls out a tiny plastic cup — 2.7 ounces, when I’m paying for four. Do the maths. Six to eight scoops. Week after week. That’s not “extra.” That’s daylight robbery.

She knows it’s wrong. But looks me dead in the eye and says: “That’s the best we can do.” With a fake grin. No apology. No solution. Just attitude. The staff follow her lead — no hello, no smile, just bad vibes and smaller portions.

I love Chipotle. But this location is depressing. This isn’t a restaurant. It’s a racket. The Chicken Cartel. And I’m the poor bastard they’ve singled out.

Atmosphere: 1

Food: 1

Service: 1

Ivan Bezimenniy

Just love chipotle

Atmosphere: 5

Food: 5

Service: 5

Matthew Stasior

I come at least once a week to this location. The steak was not ready i waited. When it did bone the server gave me a tiny size portion from the back. When I asked her for a little more the manager charged my $6 for about 5 extra penal squares of steak. Was not told it was a double portion - which is was not the manager is arguing with me that it was. It was not even in the serving dishes. The manager did not even tell me that they were double charging me. As I frequent this store every eeek for my daughter I know the prices. The manager holding up a 7 person line instead of helping still telling me I got a double portion and it is an extra $6 that I was not informed. Finally they decided to make it over Such a waste of time energy good will. She should not be a manager

Atmosphere: 4

Food: 5

Service: 1

lylah pope

Ordered a bowl with rice, beans, steak, lettuce, fajita veggies, cheese and salsa. Only got rice, beans and cheese. I’ve never been so disappointed I was so excited for my food just to get screwed.

Atmosphere: 1

Food: 1

Service: 1

Richard Hughes

Been eating Chipotle for 10+ years now. Always have enjoyed the food. Throughout the years my order has changed slightly. I have gotten burritos, chips, salsa, guacamole, tacos and much more.

I took a few years off from Chipotle and didn’t have it much, but now I am back! I enjoy the Chipotle Honey Chicken and cheese tacos with chips and guacamole currently. Solid 4.2/5

Atmosphere: 3

Food: 4

Service: 4

Heidi Gleghorn

They were talking about us in Spanish in a rude way. The chips were stale two times in a row. When we asked for fresh chips they lied and said they made them that morning.

Atmosphere: 1

Food: 1

Service: 1

Sean Minney

It's like anywhere it's Chipotle what do you expect you're going to wear it in your pants but the staff is really friendly and helpful

Atmosphere: 1

Food: 1

Service: 5

Sandra Becerra

I ask for chicken bowl u guys only serve me rice and beans I keep looking for the chicken and nothing this is not cheap im so disappointed of u chipotle🥺🥺🥺🥺

Food: 1

Rochelle Dous

Horrible amount of food, my plate was half filled. i’m very disappointed as someone who is a frequent guest at chipotle. Please do better.

Atmosphere: 1

Food: 1

Service: 2

Cassie Proffitt

I’ve only been to this location 2 times now but both times the experience has been great. The last time i went I messed up and didn’t order a second drink like I thought i had, but the woman at the window was very nice and gave it to me anyways.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

A Patel

The team here is charging to add salsa which I haven’t see at a Chipotle before. On top of that the place is dirty. They should be cleaning properly. Makes me wonder if the food is made with such lack of care as well since everything looked like it had been sitting out for too long.

Atmosphere: 1

Food: 1

Service: 1

Cannon Reynolds

Screamed racial things at me then kicked me out

Loading...