Hamada-Ya Bakery

Very good pastries, bread, and toast. I especially like the Boston Cream donuts and Waygu donuts. BUT...horrible customer service! Everytime I go there, the lady in the back counter is always in a terrible mood. They are VERY stingy with boxes even if you offer to pay for them. One time I asked to please pack the pastries in a box for my office. The Japanese lady replied in extremely terse tone, "We KNOW how to pack them." But in the end, she packed half of the stuff I got in a box and the others in a plastic bag. I just don't get it. I spent over $50 and you can't even spare 2 boxes?! The boxes are just plain, white, foldable ones with a sticker logo in the center. Anyways, yummy food but if you want your pastries in a box, be aware of either getting turned down, or suffer rude, exasperated stares.Location: Costa Mesa, CA (inside Mitzuwa Marketplace)

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Bakery

I submitted a last minute inquiry on the Hamada-Ya website to order a whole strawberry shortcake, and Scott kindly gave me a call the very next morning. The ordering and pick-up process was very smooth and Scott was extremely helpful and responsive. Unfortunately the bakery wasn't able to add any personalized message but it looked beautiful with some candles! The cake was moist and the strawberries were very fresh. Hope to visit again!

Food: 5

Service: 5

Recommended dishes: Strawberry

Located in the mitsuwa supermarket. The bakery had very friendly staff and while small had a solid selection of sweet and savory options and breads. The curry donut was the best I've had outside of Japan! I will definitely be stopping by again.

Atmosphere: 5

Food: 5

Service: 5

Fresh and tasty bakery treats! :)Everything here is so delicious and they have a large range of items! It was our first time and we were glad to see that they had the treats we liked. Items are pretty reasonable priced and they also have drinks available. I highly recommend anything with real fruit or chocolate like their Fruit Tarts or Bavarian Chocolate!* Bavarian Chocolate: 10/10 - loved the chocolate chips* Fruit Tart: 9/10 - delicious pastry and real fruits* Chocolate Croissant: 9/10 - fluffy and nice chocolate flavorThe people there were super nice and friendly. It’s located in the Mitsuwa Supermarket, but the bakery itself is kind of small. It also gets kind of confusing because there aren’t any signs that tell you where the lines starts so you’re kind of just crowding around. Finding a parking spot is pretty easy, however, because they have an underground structure.One of our new favorite bakeries! :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fruit Tart, Strawberry Croissant, Classic Strawberry Croissant

A bakery located inside Mitsuwa Market! There was also a microwave in the market, so it was great for warming up bread! The bread was delicious and not too spicy.

Atmosphere: 5

Food: 5

Service: 4

Deserts are usually fresh and delicious! Thank you!

Atmosphere: 4

Food: 5

Service: 4

Deserts are usually fresh and delicious! Thank you!

Atmosphere: 4

Food: 5

Service: 4

The corn bread is much sour and not so fresh. The chocolate donut is not as good as other branch.

Atmosphere: 3

Food: 2

Service: 3

Ordered a whole cake for family's birthday recently, wasn't cheap but tasted good!

Fruit tart is so good. Deserve more reputation.

Taste bad, cakes are so breadThey are doing “cream pan” danish but so flouryNew person’s attitude is awfulNeed to be trained before stand at the window

They use cool whip in their pastries

The woman at the front got really nasty attitude She grabbed cakes with no gloves smashed them into a box and messed up cakes and the boxI returned the cake she gave me the lookCakes shop gives their customers a happy face not a I’m not happy to serve youOh sorry this is a bakery haha ?

The woman at the front got really nasty attitude She grabbed cakes with no gloves smashed them into a box and messed up cakes and the boxI returned the cake she gave me the lookCakes shop gives their customers a happy face not a I’m not happy to serve youOh sorry this is a bakery haha ?

The woman at the front got really nasty attitude She grabbed cakes with no gloves smashed them into a box and messed up cakes and the boxI returned the cake she gave me the lookCakes shop gives their customers a happy face not a I’m not happy to serve youOh sorry this is a bakery haha ?