I’ve been going here for years. Today went to grab my drink and barista yelled at me to not take a sleeve for my drink without asking. Apparently she’s having a mood Maybe she should chill on the eyeliner and chill with the attitude
Service: 1
Janice Mixon
Service wait was long and never acknowledged me until, I placed order.
Atmosphere: 3
Food: 4
Service: 3
Alexandra B
Stopped in this morning on the way to catching the boat to Catalina and Erika was SO SWEET! Especially with my elderly mom. Thanks so much Erika! We appreciate you! Food was good too. My spinach and feta wrap was hot all the at through which doesn’t always happen at other Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Yadira Pizarro
Love this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Iced Coffee with Oatmilk Shaken Expresso, Ham \u0026 Swiss Croissant
G E
Really bad experience, staff is rude, argumentative and the atmosphere is very hostile. Never again
Atmosphere: 1
Food: 3
Service: 1
MELISSA CEPEDA
Sad how a company that prides itself on custamizabilty and variation can unknowingly have baristas who act immature and disgruntled when given beverage instructions they find inconvenient. Not legeandary, not even sub par. I was first given incorrect change by an un-apologetic cashier but that’s fine (even though I could have bought another beverage with what I was shorted, luckily I caught it)... however it does really bother me when the female at the bar looks at my drink specifications disturbed and asks me what I want when every specification is typed out for her... and then says with rolled eyes and a huffy breath “we’ll see how that works”. That is beyond unacceptable. I guess this should teach me to wait to tip until after I get fully served. She would be better suited to work at Dicks in Vegas, not somewhere where friendly chipper customer service is expected. I spend enough at this company and frequent it enough to know what I’m ordering and know it’s to my liking and dietary requirements.
Argelia Sanchez
The employee here are so rude they talk bad about the customers, they have an issue letting their customers use the restrooms before you order i guess they get paid for each customers uses the restrooms here.
Atmosphere: 1
Service: 1
Joseph Chavez
Odd parking, tricky place to get in to.
Atmosphere: 3
Service: 5
mar mendoza
Workers need to be more friendly.
Atmosphere: 3
Food: 5
Service: 2
Blake
They wouldn't give or sell me a cup of ice. You go to any location around this one, and they'll politely help you out. Not solving the problem and making things awkward was pretty off-putting. Do better. No California love at this location.
I went in around 8:30 am today 10/9 and the young girl helped me with my order! She was super sweet and positive. Just wanted to leave her a good review even though I didn't catch her name.
Atmosphere: 5
Food: 5
Service: 5
David Singer
Order through my app. Easy to find. Very straightforward. Enjoying my Matcha latte!
Atmosphere: 5
Food: 5
Service: 5
Jenn Wild
I was here on 7/30/24 at 11:20am. Erika helped me and my husband with our orders. Erika is an awesome asset to Starbucks!she is very engaging with customers, friendly and helpful. A great people person. Seems like I’ve known her for years but only met her today. Some people are very easy to connect with and she is one of them!
Atmosphere: 5
Food: 5
Service: 5
Daniel Stone
I’ve come to this location multiple times I’ve always asked for my cream on the side in a short cup The employee then said that she has to charge me because I want my cream on the side and because I’m asking for more than what they’re used to giving they have to charge for it Completely ridiculous you’ve lost my business. I will go to the next Starbucks that understands. They’re a multi billion dollar company and can afford 2 ounces of cream for my coffee that cost four dollars.
On a sidenote, the male employee that was working today on June 30 at 12:30 look like he hadn’t even taken a shower was wearing outside clothes and completely unprofessional compared to the girls who look like they have taking care of their appearance
Seems like the store is missing a lot of standards and understandings of what’s going on
I’ve been going here for years. Today went to grab my drink and barista yelled at me to not take a sleeve for my drink without asking. Apparently she’s having a mood Maybe she should chill on the eyeliner and chill with the attitude
Service: 1
Service wait was long and never acknowledged me until, I placed order.
Atmosphere: 3
Food: 4
Service: 3
Stopped in this morning on the way to catching the boat to Catalina and Erika was SO SWEET! Especially with my elderly mom. Thanks so much Erika! We appreciate you! Food was good too. My spinach and feta wrap was hot all the at through which doesn’t always happen at other Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Love this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Iced Coffee with Oatmilk Shaken Expresso, Ham \u0026 Swiss Croissant
Really bad experience, staff is rude, argumentative and the atmosphere is very hostile. Never again
Atmosphere: 1
Food: 3
Service: 1
Sad how a company that prides itself on custamizabilty and variation can unknowingly have baristas who act immature and disgruntled when given beverage instructions they find inconvenient. Not legeandary, not even sub par. I was first given incorrect change by an un-apologetic cashier but that’s fine (even though I could have bought another beverage with what I was shorted, luckily I caught it)... however it does really bother me when the female at the bar looks at my drink specifications disturbed and asks me what I want when every specification is typed out for her... and then says with rolled eyes and a huffy breath “we’ll see how that works”. That is beyond unacceptable. I guess this should teach me to wait to tip until after I get fully served. She would be better suited to work at Dicks in Vegas, not somewhere where friendly chipper customer service is expected. I spend enough at this company and frequent it enough to know what I’m ordering and know it’s to my liking and dietary requirements.
The employee here are so rude they talk bad about the customers, they have an issue letting their customers use the restrooms before you order i guess they get paid for each customers uses the restrooms here.
Atmosphere: 1
Service: 1
Odd parking, tricky place to get in to.
Atmosphere: 3
Service: 5
Workers need to be more friendly.
Atmosphere: 3
Food: 5
Service: 2
They wouldn't give or sell me a cup of ice. You go to any location around this one, and they'll politely help you out. Not solving the problem and making things awkward was pretty off-putting. Do better. No California love at this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went in around 8:30 am today 10/9 and the young girl helped me with my order! She was super sweet and positive. Just wanted to leave her a good review even though I didn't catch her name.
Atmosphere: 5
Food: 5
Service: 5
Order through my app. Easy to find. Very straightforward. Enjoying my Matcha latte!
Atmosphere: 5
Food: 5
Service: 5
I was here on 7/30/24 at 11:20am. Erika helped me and my husband with our orders. Erika is an awesome asset to Starbucks!she is very engaging with customers, friendly and helpful. A great people person. Seems like I’ve known her for years but only met her today. Some people are very easy to connect with and she is one of them!
Atmosphere: 5
Food: 5
Service: 5
I’ve come to this location multiple times
I’ve always asked for my cream on the side in a short cup
The employee then said that she has to charge me because I want my cream on the side and because I’m asking for more than what they’re used to giving they have to charge for it
Completely ridiculous you’ve lost my business. I will go to the next Starbucks that understands. They’re a multi billion dollar company and can afford 2 ounces of cream for my coffee that cost four dollars.
On a sidenote, the male employee that was working today on June 30 at 12:30 look like he hadn’t even taken a shower was wearing outside clothes and completely unprofessional compared to the girls who look like they have taking care of their appearance
Seems like the store is missing a lot of standards and understandings of what’s going on
Atmosphere: 1
Food: 2
Service: 1
Great staff! Clean store. Coffee is hot!!
Atmosphere: 5
Food: 5
Service: 5
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