Food was good so kudos to the cook. Ordered for my family of 5 and completely ignored ours orders, never got what we ordered asked for peppers was told they had no more but had some pre cut up but never got them on my kids plate asked for French fries and never got them never got asked for a refill until after I was done with my food. We were the only ones in the restaurant to make it worse
Atmosphere: 5
Food: 5
Service: 1
Mark Barrett
It's a good location off the freeway with lots of food options nearby. In my recent visit service was good and the food was good. And everything was clean.
Atmosphere: 5
Food: 5
Service: 5
David
We dined there Nov 28 at about 8pm, after being on the road for over 12 hours. Greeted with having to wait 10 minutes to be seat. Why? Because no one was at the cashier station. Only ever say 1 person working there. Got seated with a clear line into the kitchen. Looked like dishes hadn't been washed all evening. The table next to us sat with dirty dishes on them for over a half hour. When it was cleaned they just got sat on the floor of the kitchen in a bucket. Ordered the eggs and steak bites. The only good thing was the steaks, my wife ate the pancakes and said they horrible and did think they weren't even cooked all the way. Saw a family walk in get seated and they abruptly left. When it came time to pay the bill, I paid in cash waitress took the money and brought back my change after counting my change we figured she helped herself to the 18% tip. Me with the wait time and the service she definitely didnt deserve 18% let alone any. As I said in the beginning I just got off the road and had no energy to fight for it. So you get it in the reviews. Speaking of reveiws I should have listened to my gut while reading the bad reviews on your service and left. Because apparently you really dont care otherwise you would have already fixed it.
Food: 2
Debbie Escobar-Stamour
Was so disappointed definitely not like the other ihops I have been to the wait times were outrageous not to mention the service the waitress had her head in the clouds my granddaughter ordered hot chocolate so when they finally brought out our drinks which took forever she forgot my granddaughters drink so I ask about it and was told oh they are working on it she was half done with her food before it finally came I had ordered toast with my breakfast even specified wheat toast never got it and did tell the girls up front that it was my 1st and last time at this location . The majority of the time they were standing around the front counter!
Atmosphere: 3
Food: 1
Service: 1
Randy Kuntz
Pancakes were overcooked and barely warm.
Atmosphere: 2
Food: 2
Service: 3
Elizabeth Chaney
There was only one waitress, and I know she was overworked but she never checked on us after we got our food or if we needed drink refills. My dad's chicken and waffles was terrible, the chicken strips were overcooked and very salty. My hamburger was undercooked. We had to go pay up front and catch the waitress when she was up there or else we would have been waiting forever for our check. It was overall a really disappointing experience.
Atmosphere: 1
Food: 2
Service: 1
Chad Simonton
Had a great waitress and staff was very nice and efficient. Much appreciated.
Atmosphere: 5
Food: 5
Service: 5
lupita
Bad service the servers were super slow ! The manager did not come greet us to our table do better !! Will not be returning to this location
Loris La Vigna
Janet is the best server in the USA! Great food and great prices.
Friendly and Very welcoming fast service. *Janet *
Atmosphere: 5
Food: 5
Service: 5
Mary Chavez
Stopped by for lunch I really enjoyed my food got the breakfast combo and server had a great smile I think her name was yassenia nice young lady will be back soon
Laiza Gandara
They took almost an hour to serve food.
Atmosphere: 1
Service: 1
Bernardo Martinez
Today my friend’s and I were looking for a nice place to eat breakfast together before a 3 hour drive home. Unfortunately, upon arrival we got seated and ordered food thinking it would be amazing.
An hour passed and our food was not ready, we noticed servers just walking back and forth but no food was served to any tables.
My friend asked for an update on the food and 2 minutes later the food was served unfortunately the food was cold, the plates had missing items and there was no syrup anywhere until we asked for some. The food was disgusting and falling apart on some plates.
I would not recommend this location to anyone it’s probably the worst restaurant ever even McDonald’s serve better food.
Atmosphere: 1
Food: 1
Service: 1
avanna rosales
If there was a zero star I would have chose that The creamer was old and it was chunky We waited an hour before asking the server for our food the ticket for food was never put in
Food was good so kudos to the cook. Ordered for my family of 5 and completely ignored ours orders, never got what we ordered asked for peppers was told they had no more but had some pre cut up but never got them on my kids plate asked for French fries and never got them never got asked for a refill until after I was done with my food. We were the only ones in the restaurant to make it worse
Atmosphere: 5
Food: 5
Service: 1
It's a good location off the freeway with lots of food options nearby. In my recent visit service was good and the food was good. And everything was clean.
Atmosphere: 5
Food: 5
Service: 5
We dined there Nov 28 at about 8pm, after being on the road for over 12 hours. Greeted with having to wait 10 minutes to be seat. Why? Because no one was at the cashier station. Only ever say 1 person working there. Got seated with a clear line into the kitchen. Looked like dishes hadn't been washed all evening. The table next to us sat with dirty dishes on them for over a half hour. When it was cleaned they just got sat on the floor of the kitchen in a bucket. Ordered the eggs and steak bites. The only good thing was the steaks, my wife ate the pancakes and said they horrible and did think they weren't even cooked all the way. Saw a family walk in get seated and they abruptly left. When it came time to pay the bill, I paid in cash waitress took the money and brought back my change after counting my change we figured she helped herself to the 18% tip. Me with the wait time and the service she definitely didnt deserve 18% let alone any. As I said in the beginning I just got off the road and had no energy to fight for it. So you get it in the reviews. Speaking of reveiws I should have listened to my gut while reading the bad reviews on your service and left. Because apparently you really dont care otherwise you would have already fixed it.
Food: 2
Was so disappointed definitely not like the other ihops I have been to the wait times were outrageous not to mention the service the waitress had her head in the clouds my granddaughter ordered hot chocolate so when they finally brought out our drinks which took forever she forgot my granddaughters drink so I ask about it and was told oh they are working on it she was half done with her food before it finally came I had ordered toast with my breakfast even specified wheat toast never got it and did tell the girls up front that it was my 1st and last time at this location . The majority of the time they were standing around the front counter!
Atmosphere: 3
Food: 1
Service: 1
Pancakes were overcooked and barely warm.
Atmosphere: 2
Food: 2
Service: 3
There was only one waitress, and I know she was overworked but she never checked on us after we got our food or if we needed drink refills. My dad's chicken and waffles was terrible, the chicken strips were overcooked and very salty. My hamburger was undercooked. We had to go pay up front and catch the waitress when she was up there or else we would have been waiting forever for our check. It was overall a really disappointing experience.
Atmosphere: 1
Food: 2
Service: 1
Had a great waitress and staff was very nice and efficient. Much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Bad service the servers were super slow ! The manager did not come greet us to our table do better !! Will not be returning to this location
Janet is the best server in the USA! Great food and great prices.
Atmosphere: 5
Food: 5
Service: 5
Service prices
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly and Very welcoming fast service. *Janet *
Atmosphere: 5
Food: 5
Service: 5
Stopped by for lunch I really enjoyed my food got the breakfast combo and server had a great smile I think her name was yassenia nice young lady will be back soon
They took almost an hour to serve food.
Atmosphere: 1
Service: 1
Today my friend’s and I were looking for a nice place to eat breakfast together before a 3 hour drive home. Unfortunately, upon arrival we got seated and ordered food thinking it would be amazing.
An hour passed and our food was not ready, we noticed servers just walking back and forth but no food was served to any tables.
My friend asked for an update on the food and 2 minutes later the food was served unfortunately the food was cold, the plates had missing items and there was no syrup anywhere until we asked for some. The food was disgusting and falling apart on some plates.
I would not recommend this location to anyone it’s probably the worst restaurant ever even McDonald’s serve better food.
Atmosphere: 1
Food: 1
Service: 1
If there was a zero star I would have chose that
The creamer was old and it was chunky
We waited an hour before asking the server for our food the ticket for food was never put in
Atmosphere: 1
Food: 1
Service: 1
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