Forgets about food items from time to time. Be sure to ask if you've placed a mobile order.
Atmosphere: 3
Food: 3
Service: 2
Yomira Diaz
Love it here definitely the best Starbucks i’ve been too and i have one in town!
Atmosphere: 5
Food: 5
Service: 5
A C
Slow service good food
Atmosphere: 2
Food: 5
Service: 1
Hector Solis
Extremely slow service every time I’ve gone when passing by. Worst location in town imo.
Service: 1
Jennifer Shadduck
Waited in drive thru for 45 minutes for a drink. I was late to my appointment. Need to speed things up people when you are trapped in a car thru drive thru! Not going there again!
Atmosphere: 1
Food: 5
Service: 1
J Gar
Walked in wanting some coffee. What appeared to be a manager at front register talking to armor truck guy never even acknowledged I was there. Left there with out making a purchase. Where the hell do they find these managers with little people skills
Atmosphere: 3
Food: 3
Service: 1
Guy Astree
Great staff super amazing with memory just nice the whole place is full of great energy every time I visit Bakersfield I have to go over there and see them especially one of the Baristas BJ great dude makes visit worth it
Atmosphere: 5
Food: 5
Service: 5
Jesus Cabrera
I will always remember how this specific store location denied me my Birthday free drink even after having it made already. I’m sure the worker just threw it away too or just drank it herself. After that, I find myself going to Dutch bros a lot more often now and they’ve never treated me that way. Dutch bros was happy to give me my bday drink especially after telling them the story. Thanks for the revelation Starbucks
Arthur Utecht
We ordered a spicy falafel pocket specifically because it was vegan. It wasn’t busy but the pocket we got was filled with chicken
Atmosphere: 3
Food: 1
Service: 3
John Doe
I’ve been a loyal Starbucks customer for years, but my recent experience left a bad taste in my mouth and it had nothing to do with the coffee.
I ordered a drink with a syrup substitution that was 80 cents less than the standard brown sugar, and the manager on duty, Mark, made an unnecessary scene about it. Instead of handling the situation professionally, he escalated it, acting as though I was trying to cheat the system over a price difference in Starbucks' own menu. He even went so far as to mention involving corporate over a syrup change.
This kind of overreaction is not what I expect from a brand that prides itself on customer service. A minor discrepancy could’ve been handled calmly, with a smile and perhaps a simple explanation.
Do better, Starbucks. A coffee run shouldn't come with a side of attitude.
Forgets about food items from time to time. Be sure to ask if you've placed a mobile order.
Atmosphere: 3
Food: 3
Service: 2
Love it here definitely the best Starbucks i’ve been too and i have one in town!
Atmosphere: 5
Food: 5
Service: 5
Slow service good food
Atmosphere: 2
Food: 5
Service: 1
Extremely slow service every time I’ve gone when passing by. Worst location in town imo.
Service: 1
Waited in drive thru for 45 minutes for a drink. I was late to my appointment. Need to speed things up people when you are trapped in a car thru drive thru! Not going there again!
Atmosphere: 1
Food: 5
Service: 1
Walked in wanting some coffee. What appeared to be a manager at front register talking to armor truck guy never even acknowledged I was there. Left there with out making a purchase. Where the hell do they find these managers with little people skills
Atmosphere: 3
Food: 3
Service: 1
Great staff super amazing with memory just nice the whole place is full of great energy every time I visit Bakersfield I have to go over there and see them especially one of the Baristas BJ great dude makes visit worth it
Atmosphere: 5
Food: 5
Service: 5
I will always remember how this specific store location denied me my Birthday free drink even after having it made already. I’m sure the worker just threw it away too or just drank it herself. After that, I find myself going to Dutch bros a lot more often now and they’ve never treated me that way. Dutch bros was happy to give me my bday drink especially after telling them the story. Thanks for the revelation Starbucks
We ordered a spicy falafel pocket specifically because it was vegan. It wasn’t busy but the pocket we got was filled with chicken
Atmosphere: 3
Food: 1
Service: 3
I’ve been a loyal Starbucks customer for years, but my recent experience left a bad taste in my mouth and it had nothing to do with the coffee.
I ordered a drink with a syrup substitution that was 80 cents less than the standard brown sugar, and the manager on duty, Mark, made an unnecessary scene about it. Instead of handling the situation professionally, he escalated it, acting as though I was trying to cheat the system over a price difference in Starbucks' own menu. He even went so far as to mention involving corporate over a syrup change.
This kind of overreaction is not what I expect from a brand that prides itself on customer service. A minor discrepancy could’ve been handled calmly, with a smile and perhaps a simple explanation.
Do better, Starbucks. A coffee run shouldn't come with a side of attitude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Asked for light ice cup had way too much ice and they did not want to remake my drink!
Service: 1
Dont go unless you want flavorless drinks and extra ice when you ask for light.
We ordered matcha but we got a milk instead.
No flavor at all. Blandest matcha we ever had.
Wanted a cold brew got a cup of milk. I never feel comfortable asking them to remake it because the eye rolling starts.
Even after asking kindly. Made my drink incorrect twice. They didn’t care.
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