Hi unfortunately my dad had a bad experience at this Jack in the box more than one time . On this occasion 8-12-24 he went through the drive through and ordered 2 tacos , a boba drink and some chicken nuggets of some sort (no meal) unfortunately my dad could not hear the drive through person clearly so he asked for them to please turn up the volume, they did not and he still couldn't hear, they ask him to pull forward and he does. He is asked again to repeat the order but it takes a while because the the person does have a thick accent so it take a while to get everything, once the order was put through and the total was 35$ my dad was a lil concerned at that point , so he asked the price again and again the person said 35$ he tried to explain that he did not order enough for that amount, and he asked politely can you get the manager, the manager comes to the window and talkes to the window person and in another language asks if they need to call the police , at this point my dad is confused and would just like to get the correct total, the manager heard him out and checked the order and says sir it is $13.50 , he explained the other person said 35$ thank you for checking. He did get his food and it was good but unfortunately he was not able to understand the person working the window and was given the wrong total. The service has been bad for years here, I'm hoping they get it together soon. It's important to make sure that every employee understands the menu, understands basic math and can communicate clearly to customers , this is important in food service and customer service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Two Tacos
Angie Ser
Place super clean
Atmosphere: 4
Food: 4
Service: 4
Aaron Brown
I usually don't review fast food places, they are hit and miss. Unless it's so bad that I must warn others. I walked into the men's room, the smell of raw sewage is overwhelming. You can smell it before you even walk into the hall, all the way out into the dining area. OVERWHELMING SMELL!!! It there not a health inspector that visits this place? Shame on the owners and management for letting it get to this point. Just freaking nasty.
jim owens
The hamburger I got was dry, and the bun seemed stale, not to mention they don't speak
Food: 3
Service: 3
Phil Ritchie
The bathrooms here were filthy, the dining area was dirty and no air conditioning was running when I visited.
They did everything well on this visit. Even the fries were plentiful and hot!
Atmosphere: 5
Food: 5
Service: 5
This location is run-down and dirty.
Atmosphere: 1
Food: 3
Service: 4
Same as it has been for decades. Saves $$
Atmosphere: 2
Food: 3
Service: 5
My favorite Jack going to
Food: 4
Service: 4
Slowest drive through ever. Regret getting in line honestly. Taken 10 minutes and only moved by two cars.
Food: 3
Service: 1
Service was fabulous food was freshly made
Atmosphere: 5
Food: 5
Service: 5
My favorite burger is the sourdough jack, the restaurant was clean and the people were friendly
Atmosphere: 4
Food: 4
Service: 4
Poor woman was pregnant and looked overworked. I felt for her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries, Egg Rolls, Jumbo Jack, Breakfast Jack
Great fast food place
Atmosphere: 4
Food: 4
Service: 5
The lady working there was really nice, even though she had trouble understanding english she did her best to make sure my order was made right!
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Hi unfortunately my dad had a bad experience at this Jack in the box more than one time . On this occasion 8-12-24 he went through the drive through and ordered 2 tacos , a boba drink and some chicken nuggets of some sort (no meal) unfortunately my dad could not hear the drive through person clearly so he asked for them to please turn up the volume, they did not and he still couldn't hear, they ask him to pull forward and he does. He is asked again to repeat the order but it takes a while because the the person does have a thick accent so it take a while to get everything, once the order was put through and the total was 35$ my dad was a lil concerned at that point , so he asked the price again and again the person said 35$ he tried to explain that he did not order enough for that amount, and he asked politely can you get the manager, the manager comes to the window and talkes to the window person and in another language asks if they need to call the police , at this point my dad is confused and would just like to get the correct total, the manager heard him out and checked the order and says sir it is $13.50 , he explained the other person said 35$ thank you for checking. He did get his food and it was good but unfortunately he was not able to understand the person working the window and was given the wrong total. The service has been bad for years here, I'm hoping they get it together soon. It's important to make sure that every employee understands the menu, understands basic math and can communicate clearly to customers , this is important in food service and customer service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Two Tacos
Place super clean
Atmosphere: 4
Food: 4
Service: 4
I usually don't review fast food places, they are hit and miss. Unless it's so bad that I must warn others. I walked into the men's room, the smell of raw sewage is overwhelming. You can smell it before you even walk into the hall, all the way out into the dining area. OVERWHELMING SMELL!!! It there not a health inspector that visits this place? Shame on the owners and management for letting it get to this point. Just freaking nasty.
The hamburger I got was dry, and the bun seemed stale, not to mention they don't speak
Food: 3
Service: 3
The bathrooms here were filthy, the dining area was dirty and no air conditioning was running when I visited.
Atmosphere: 1
Food: 3
Service: 2
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