Extremely disappointed! I placed an order online for pick up, really wanted to try the new honey chicken but… there was hardly any chicken in my bowl and it was fridge cold, my brown rice was really hard. I also asked for veggies and there was no veggies at all. It was supposed to have lettuce and there was about 5 strands of lettuce, not exaggerating… my guacamole was more of a half of an avocado. Best thing about it… my bowl was half empty! I wish I would’ve taken a picture or returned it but I was starving and had to go to work after.
Atmosphere: 1
Food: 1
Service: 1
joshuarodriguez500
No steak. No meats. Only chicken. 25 min wait for new steak. Terrible how can this happen at a location. You guys didn't see the steak low 25 min ago
Atmosphere: 1
Food: 1
Service: 1
O C
Parking is horrible and the lines can be long. Staff is friendly and accommodating.
Atmosphere: 3
Food: 4
Service: 5
Kelly Figueroa
Guy was kinda annoyed, also they didn’t have any chicken :( Chipotle by Firestone is nicer
Atmosphere: 1
Food: 1
Service: 1
Jorge Urquilla Rivera
3/8/25 , 9:15 pm. No chicken and low on protein. Waiting in line for 10 minutes for nothing. Too bad. The worst chipotle on LA. Just read the reviews.
Jeanet Salazar
My experience was horrible but specifically at this place apolo. The employees have no customer service I ask for food/sides in two instances but they don’t want to give it. No black beans. No white rice no red salsa. N wen I complaint thy threw it at me. I will never come back. I been in Cerritos mall location the service there is night n day compare to apolo. Management should train these employees. No kindness no respect.
Atmosphere: 1
Food: 1
Service: 1
Tomas Taylor
Great service and food
Atmosphere: 4
Food: 4
Service: 4
Ravil Bikmetov
Quick and very friendly service. The portion is a little small but sufficient. Great experience overall!
Atmosphere: 5
Food: 4
Service: 5
Decoy Baby
Never going back to this place! Shrink inflation!!!
Mary Rocca
Worst chipotle i been to. The girl measured the steak in a tiny cup i could count the pieces. We went to ask for the chips she forgot to give us and she said she already gave us our queso. We didnt ask for the queso. We asked for the chips. I think she was a racist. Worst customer service.
Avocado was dark I ordered a kids meal literally 5 little pieces of meat witch was them ends
Atmosphere: 1
Food: 1
Service: 1
Dariana Saravia
My bowl was half way filled with bean water it’s was nasty my food was all soggy and dripping everywhere and not only that they forgot my chips that I paid extra for bruh😭
Atmosphere: 1
Food: 1
Service: 1
Damian Contreras
I got skimped bad for like the 3rd time here
RB Designs
Used to be my go to Chipotle. I went in and ordered, they gave me stale chips so I kindly asked for another bag and they were also stale. The seats and table are dirty. They had a bad attitude when I went in, maybe hire more people to bring up moral and spread the load more.
Atmosphere: 3
Food: 3
Service: 1
CeeCee L
I get the vegetarian option and I don't miss the meat at all. I get rice, beans, corn, salsa, cheese, sour cream and guacamole. They give good portions since I don't eat meat. I'm happy about that.
Extremely disappointed! I placed an order online for pick up, really wanted to try the new honey chicken but… there was hardly any chicken in my bowl and it was fridge cold, my brown rice was really hard. I also asked for veggies and there was no veggies at all. It was supposed to have lettuce and there was about 5 strands of lettuce, not exaggerating… my guacamole was more of a half of an avocado. Best thing about it… my bowl was half empty! I wish I would’ve taken a picture or returned it but I was starving and had to go to work after.
Atmosphere: 1
Food: 1
Service: 1
No steak. No meats. Only chicken. 25 min wait for new steak. Terrible how can this happen at a location. You guys didn't see the steak low 25 min ago
Atmosphere: 1
Food: 1
Service: 1
Parking is horrible and the lines can be long. Staff is friendly and accommodating.
Atmosphere: 3
Food: 4
Service: 5
Guy was kinda annoyed, also they didn’t have any chicken :(
Chipotle by Firestone is nicer
Atmosphere: 1
Food: 1
Service: 1
3/8/25 , 9:15 pm. No chicken and low on protein. Waiting in line for 10 minutes for nothing. Too bad. The worst chipotle on LA. Just read the reviews.
My experience was horrible but specifically at this place apolo. The employees have no customer service I ask for food/sides in two instances but they don’t want to give it. No black beans. No white rice no red salsa. N wen I complaint thy threw it at me. I will never come back. I been in Cerritos mall location the service there is night n day compare to apolo. Management should train these employees. No kindness no respect.
Atmosphere: 1
Food: 1
Service: 1
Great service and food
Atmosphere: 4
Food: 4
Service: 4
Quick and very friendly service. The portion is a little small but sufficient. Great experience overall!
Atmosphere: 5
Food: 4
Service: 5
Never going back to this place!
Shrink inflation!!!
Worst chipotle i been to. The girl measured the steak in a tiny cup i could count the pieces. We went to ask for the chips she forgot to give us and she said she already gave us our queso. We didnt ask for the queso. We asked for the chips. I think she was a racist. Worst customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Avocado was dark I ordered a kids meal literally 5 little pieces of meat witch was them ends
Atmosphere: 1
Food: 1
Service: 1
My bowl was half way filled with bean water it’s was nasty my food was all soggy and dripping everywhere and not only that they forgot my chips that I paid extra for bruh😭
Atmosphere: 1
Food: 1
Service: 1
I got skimped bad for like the 3rd time here
Used to be my go to Chipotle. I went in and ordered, they gave me stale chips so I kindly asked for another bag and they were also stale. The seats and table are dirty. They had a bad attitude when I went in, maybe hire more people to bring up moral and spread the load more.
Atmosphere: 3
Food: 3
Service: 1
I get the vegetarian option and I don't miss the meat at all. I get rice, beans, corn, salsa, cheese, sour cream and guacamole. They give good portions since I don't eat meat. I'm happy about that.
Food: 4
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