El Pollo Loco

14329 Lakewood Blvd, Downey
(562) 602-1550

Recent Reviews

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Viviana Castro

The manager Sayda was super helpful, my sides were wrong but she went above and beyond to fix the issue, thank you!

William Hoyos

I should know better with this location. I should really check my order before leaving. This is not the first time I've gotten home only to realize that I'm missing part of my order. I must be out $50 by now. It makes me wonder how many other people are taken. Why is this location so poorly run? Or do they do this on purpose for some reason?

Service: 1

Ariana C

Always great & quick service, with fresh food!!

Atmosphere: 5

Food: 5

Service: 5

Guadalupe Solis

I went there I ask for an order and side. Juan gave me attitude and said that a side was not possible, even though side option is available on the POS and as a menu item, my food was off, I would never go to this restaurant, left a bad taste in my mouth

Atmosphere: 1

Food: 1

Service: 1

Lulu Hndz

This is the closest location to me. Every time it’s a disappointment. $15 for a tostada to get old pieces of avocado it’s always brown spots or black spots on it.

Atmosphere: 2

Food: 1

Service: 1

J De La Rosa

The food was absolutely delicious! The service was amazing, and we didn’t have to wait more than 10 minutes for our food. My daughter loved the chicken — it was perfectly crispy and full of flavor. Overall, a great

Atmosphere: 5

Food: 5

Service: 5

Amethyst Heart

Service is quick and great! I love that I can get a refreshing salad at a drive thru when im in a hurry for lunch. 🙂

Atmosphere: 5

Food: 5

Service: 5

Phyllis Harris

Food was great and the service was quick and easy.

Carlos juan Hernandez

Great food great persons

Mahogg Blu

Reporting this location to the health department. My kid and I both were feeling bad headache this morning after eating and drinking possible drugged in the drink. I knew it was off when all the chicken was stale. These people are racist stop buy their food. Put cctv cameras up in all food prep kitchens can't trust anyone. Occurred on 5/2/25
Location on Rosecrans and lakewood blvd by the Walmart.

Jose Lopez

The food is good although we always order takeout if it's worth it....?????

Atmosphere: 3

Food: 5

Service: 5

Henry

It’s too hot in there, feels like an oven :(

Atmosphere: 1

Jose Venegas

Low sharp tacos dry and hard what horrible food the truth is I walked like half a mile to get this horrible food it's not like before

Atmosphere: 1

Food: 1

Service: 1

Clau Hernandez

Good service, the quality of the chicken very good. This time I found the restaurant very clean.

Atmosphere: 5

Food: 5

Service: 5

Genessy Gonzalez

employee are super nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

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