I went back to this location but I'm very disappointed, I specifically ask no onion in the tacos, when I went to tell them I got another order but .. here is the picture.. they couldn't chopped the cilantro
Atmosphere: 5
Food: 5
Service: 5
S.N N
Food is always wrong. Chicken is always burnt. This is probably the worst place to eat ever! They never give you what you ask for. I bought a loco salad with creamy cilantro dressing and they didn’t give it to me so when the food got delivered it was missing the large order of rice and the creamy cilantro and the chicken was not tasty because it was burnt.
Atmosphere: 1
Food: 1
Service: 1
Jefferson Cardona
Your experience depends on what you order.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Chicken Tostada Salad
My Chippy
Good food, but customer service is unprofessional and unacceptable.Parking: Store on Firestone and woodruff in Downey CA.
Atmosphere: 3
Food: 3
Service: 1
Diana Sandoval
Tostada was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Ana Castro
The food is good, the bad thing is in your bathroom. It's kind of unpleasant trying to use it. It's never clean
Hector Garcia
Tables where a bit dirty, but other than that, service was quick and food was good, but it was Raining...
Atmosphere: 3
Food: 5
Service: 5
Odilia Romero
Lack of giving solutions.
Atmosphere: 3
Food: 4
Service: 1
nidia tineo
I Absolutely LOVE this location, the staff is always pleasant AND smiling, the place is always clean, the food is ALWAYS Fresh ... Simply the BEST el pollo loco I’ve ever visited (& I visit a lot). The most caring and sincere staff they are always the sweetest of people-I eat here daily). The food is quality and the prices are fair. The restaurant is always super clean. Thank you for being such a great place to visit. The BEST!!!!
Atmosphere: 5
Food: 5
Service: 5
Stacey Guardado
The Staff here are very friendly, the manager welcomes you as you come in and thanks you as you leave. The food is fresh off the grill and very tasty. I had a two piece combo and the chicken was super juicy. The Restaurant is super clean including the restrooms. Keep up the great work guys will see y'all soon!
Second time I come and they say they ran out of chicken. How can they run out of chicken twice? Also, this place is a hit and miss. Either the chicken is too dry/burned or not cooked all the way. I only gave it two stars because the staff is nice for fhe most part.
Nora Cecilia Parrales
One of the Pollo Loco places that I like because the chicken tastes very good?
Serote HijoePuta
Absolutely best customer service, friendly fast service!! phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Camilo L.
Today I' going's to the location , and I has bad experience with cooking. His name is Gorge the actitud is no professional he make bad acción ,he tell me bad words, if no believe asking Eric he is the supervisor. He tell me oready spoken with he , I'm don't recommend the pollo loco .
José regalado
I ordered two chicken tostada salts and one of them I ordered with a double portion of chicken, but the entire order was a
I went back to this location but I'm very disappointed, I specifically ask no onion in the tacos, when I went to tell them I got another order but .. here is the picture.. they couldn't chopped the cilantro
Atmosphere: 5
Food: 5
Service: 5
Food is always wrong. Chicken is always burnt. This is probably the worst place to eat ever! They never give you what you ask for. I bought a loco salad with creamy cilantro dressing and they didn’t give it to me so when the food got delivered it was missing the large order of rice and the creamy cilantro and the chicken was not tasty because it was burnt.
Atmosphere: 1
Food: 1
Service: 1
Your experience depends on what you order.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Chicken Tostada Salad
Good food, but customer service is unprofessional and unacceptable.Parking: Store on Firestone and woodruff in Downey CA.
Atmosphere: 3
Food: 3
Service: 1
Tostada was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
The food is good, the bad thing is in your bathroom. It's kind of unpleasant trying to use it. It's never clean
Tables where a bit dirty, but other than that, service was quick and food was good, but it was Raining...
Atmosphere: 3
Food: 5
Service: 5
Lack of giving solutions.
Atmosphere: 3
Food: 4
Service: 1
I Absolutely LOVE this location, the staff is always pleasant AND smiling, the place is always clean, the food is ALWAYS Fresh ... Simply the BEST el pollo loco I’ve ever visited (& I visit a lot). The most caring and sincere staff they are always the sweetest of people-I eat here daily). The food is quality and the prices are fair. The restaurant is always super clean. Thank you for being such a great place to visit. The BEST!!!!
Atmosphere: 5
Food: 5
Service: 5
The Staff here are very friendly, the manager welcomes you as you come in and thanks you as you leave. The food is fresh off the grill and very tasty. I had a two piece combo and the chicken was super juicy. The Restaurant is super clean including the restrooms. Keep up the great work guys will see y'all soon!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Second time I come and they say they ran out of chicken. How can they run out of chicken twice? Also, this place is a hit and miss. Either the chicken is too dry/burned or not cooked all the way. I only gave it two stars because the staff is nice for fhe most part.
One of the Pollo Loco places that I like because the chicken tastes very good?
Absolutely best customer service, friendly fast service!! phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Today I' going's to the location , and I has bad experience with cooking. His name is Gorge the actitud is no professional he make bad acción ,he tell me bad words, if no believe asking Eric he is the supervisor. He tell me oready spoken with he , I'm don't recommend the pollo loco .
I ordered two chicken tostada salts and one of them I ordered with a double portion of chicken, but the entire order was a
Atmosphere: 3
Food: 2
Service: 3