Staff is okay management is terrible at night the morning great manager and staff and good food fresh
Kid-friendliness: Great service great Management in the morning not at night
Food: 1
Service: 1
Matthew Lupercio
Had to wait 10min for someone to take my order.. standing in line when the place wasn't even pack at all.. 2/17/25.. 8:30pm poor service workers were all working very slow..
Atmosphere: 2
Food: 2
Service: 1
Ciarrah Reynaha
I came through the drive through and I had a pretty big order so I was expecting to get a fee items wrong and i was right i was missing my tacos and cheese on a sandwich which didnt bother me but when i realized i was missing grilled onions on the smash burger i went back in for the 2nd time and the short hispanic lady told me “ughhh dont be coming in and out if your order is wrong im not going to keep doing this is your order was was wrong bring your whole damn order in” I was so shocked my jaw dropped at how rude she was.
Atmosphere: 1
Food: 1
Service: 1
Mickey Renteria
Always a good place to eat,no matter what time of the day it is.
The food is pretty good here, usually pretty fresh, and when it isn't there is no negative feedback or vibe for asking to return a not so pleasant item for a fresher better cooked one. Service is really quick and usually comes with a pretty big smile. It's also pleasant with that the employees usually remember things like sauces, napkins, straws ETC. Atmosphere got a three because you might be sharing the dining lobby with somebody screaming at their invisible kids or a small group 1-3 or 4 people getting high on their drug and choice right outside the windows or in the parking lot. Doesn't bother me I grew up here and I'm used to it, but I could see how that might be a huge turn off for some.
Vegetarian options: Fast food really isn't the place for vegan dining so...
Parking: There's parking all the way around from the south, East, and North sides of the building and except for the north side you can see your vehicle easily from inside the dining lobby, never seen a time when parking is hard to find.
Kid-friendliness: Not really too much here that's exciting for kids, you can definitely find and hear or see inappropriacies for the young generation depending on the time of day you go. If you're a good parent then there's no danger for your child, they're just may be some not so PG-13 activities taking place here or there.
Wheelchair accessibility: Yes there is a big wheelchair accessible door and ramp from the front side of the building when entering from the south
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Jumbo Jack Cheeseburger, Jumbo Jack, Jalpeño Poppers
James's Channel!!!!!
There food is absolutely amazing
Atmosphere: 5
Food: 5
Service: 5
Jose A. Gomez
Unbeatable service and super fast attention.
Parking: Excellent
Wheelchair accessibility: Ramp and enough space for maneuvers
Atmosphere: 5
Food: 5
Service: 5
Monica Garcia
This facility is so unprofessional! I am in Texas and fraud was being done on my account, on Jack in the box website through DoorDash. Man stated there was nothing they could do since they just receive orders, and hand them out! Ridiculous. Fraud address was: 9137 Hall Rd Downey,
Prices are getting too high for the product. Portions are smaller prices are higher. Sometimes the service sucks but that's not the norm.
Atmosphere: 5
Food: 4
Service: 4
Susana Moreno
I've had about half a dozen issues with this Jack's. From burnt onion rings, missing items to plastics in my burger.
Atmosphere: 1
Food: 1
Service: 1
serkan tapan
I'm from Turkey. I went to Jack in the Box in Downey for the first time. When I told the cashier that it was my first time, he was very helpful. When I asked which sauce he recommended, he gave me a lot of sauces. The staff was friendly and helpful, it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Lyndeinm Franco
Honestly, please do betterStop giving customers old fries. Fresh is betterAnd make the food as advertisedI got the Jumbo jack cheeseburgerAnd there was noKetchupOnionPicklesAnd no cheeseIt's starting to seem Jack's food quality is down if your not going to sell good quality food, just get out of the food business.
Food was fresher than most Jack in the box, restaurant lobby and decor very nice . Don't like that they block off restroom entrance with trash cabinets and and customers have to move them to enter restroom.
Waited way too long to try to order. Walked out.
Atmosphere: 2
Food: 2
Service: 1
Staff is okay management is terrible at night the morning great manager and staff and good food fresh
Kid-friendliness: Great service great Management in the morning not at night
Food: 1
Service: 1
Had to wait 10min for someone to take my order.. standing in line when the place wasn't even pack at all.. 2/17/25.. 8:30pm poor service workers were all working very slow..
Atmosphere: 2
Food: 2
Service: 1
I came through the drive through and I had a pretty big order so I was expecting to get a fee items wrong and i was right i was missing my tacos and cheese on a sandwich which didnt bother me but when i realized i was missing grilled onions on the smash burger i went back in for the 2nd time and the short hispanic lady told me “ughhh dont be coming in and out if your order is wrong im not going to keep doing this is your order was was wrong bring your whole damn order in” I was so shocked my jaw dropped at how rude she was.
Atmosphere: 1
Food: 1
Service: 1
Always a good place to eat,no matter what time of the day it is.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Jalpeño Poppers
Love the crispy tacos.
I can eat a whole bunch
Parking: Plenty parking
Kid-friendliness: Always friebly with kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack Cheeseburger, Sausage Croissant, Fries, Jumbo Jack, Burger, Cheeseburger, Crispy Chicken Burger
The food is pretty good here, usually pretty fresh, and when it isn't there is no negative feedback or vibe for asking to return a not so pleasant item for a fresher better cooked one. Service is really quick and usually comes with a pretty big smile. It's also pleasant with that the employees usually remember things like sauces, napkins, straws ETC. Atmosphere got a three because you might be sharing the dining lobby with somebody screaming at their invisible kids or a small group 1-3 or 4 people getting high on their drug and choice right outside the windows or in the parking lot. Doesn't bother me I grew up here and I'm used to it, but I could see how that might be a huge turn off for some.
Vegetarian options: Fast food really isn't the place for vegan dining so...
Parking: There's parking all the way around from the south, East, and North sides of the building and except for the north side you can see your vehicle easily from inside the dining lobby, never seen a time when parking is hard to find.
Kid-friendliness: Not really too much here that's exciting for kids, you can definitely find and hear or see inappropriacies for the young generation depending on the time of day you go. If you're a good parent then there's no danger for your child, they're just may be some not so PG-13 activities taking place here or there.
Wheelchair accessibility: Yes there is a big wheelchair accessible door and ramp from the front side of the building when entering from the south
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Jumbo Jack Cheeseburger, Jumbo Jack, Jalpeño Poppers
There food is absolutely amazing
Atmosphere: 5
Food: 5
Service: 5
Unbeatable service and super fast attention.
Parking: Excellent
Wheelchair accessibility: Ramp and enough space for maneuvers
Atmosphere: 5
Food: 5
Service: 5
This facility is so unprofessional! I am in Texas and fraud was being done on my account, on Jack in the box website through DoorDash. Man stated there was nothing they could do since they just receive orders, and hand them out! Ridiculous. Fraud address was: 9137 Hall Rd Downey,
Service: 1
Restaurantji Recommends
Prices are getting too high for the product. Portions are smaller prices are higher. Sometimes the service sucks but that's not the norm.
Atmosphere: 5
Food: 4
Service: 4
I've had about half a dozen issues with this Jack's. From burnt onion rings, missing items to plastics in my burger.
Atmosphere: 1
Food: 1
Service: 1
I'm from Turkey. I went to Jack in the Box in Downey for the first time. When I told the cashier that it was my first time, he was very helpful. When I asked which sauce he recommended, he gave me a lot of sauces. The staff was friendly and helpful, it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Honestly, please do betterStop giving customers old fries. Fresh is betterAnd make the food as advertisedI got the Jumbo jack cheeseburgerAnd there was noKetchupOnionPicklesAnd no cheeseIt's starting to seem Jack's food quality is down if your not going to sell good quality food, just get out of the food business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Nuggets, Grilled Chicken Salad, Fries, Chicken Strips, Hamburger, Nuggets, Jumbo Jack, Burger, Sandwich, Cheeseburger, Chicken Sandwich, Curly Fries, Crispy Chicken Burger
Food was fresher than most Jack in the box, restaurant lobby and decor very nice . Don't like that they block off restroom entrance with trash cabinets and and customers have to move them to enter restroom.
Atmosphere: 4
Food: 4
Service: 4
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