Jack in the Box
9501 Imperial Hwy., Downey
(562) 803-7900
Recent Reviews
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Food is hot
Atmosphere: 3
Food: 5
Service: 4
Everything was good but I think the A/C was broken because it was hot
Atmosphere: 3
Food: 4
Service: 4
The restaurant was very clean, and the staff was very attentive.
Atmosphere: 5
Food: 5
Service: 5
I wish I could give this location a 0 stars, I came here once and they got my order wrong 3 times
I returned the next morning to give them another try and again they had gotten my order wrong (I ordered something very simple btw) luckily I checked my order at the drive through so that I wouldn’t keep wasting my time like I did the night before
I WILL NEVER COME BACK TO THIS JACK N THE BOX AGAIN I WOULD RATHER STARVE
Atmosphere: 1
Food: 1
Service: 1
Good burger combos, fast service.
Atmosphere: 4
Food: 5
Service: 4
Didn't go inside. Food was cold . The fries tasted old. Like they had been re-fried amd let out for some time.The burger bun was hard. Could have just been because it was cold
Food: 2
Service: 5
A customer was yelling at them as I waited for my order they stayed calm cool and professional resolved the issue by giving her her money back and asking her to come back when she was calm.
The service is horrible. The staff should go to training for customer service training. The prices are very high for burgers and fries 🍟
Atmosphere: 2
Food: 2
Service: 1
Jun 2, 2018
I wait about about 25 mins my fries and tacos not to good at all, kind of cold. Managers make sure your employees have a service actitud otherwise they should be in a different position.
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March 12, 2025
I went back to [restaurant name] hoping for a better experience, but once again, it was disappointing. I go to this place because it’s open 24 hours and it’s the closest to my house, which makes it convenient for my work schedule. However, it seems like they haven’t made any effort to improve the service or the quality of the food.
They still serve cold food, the service is still not great, and to make things worse, they didn’t even give me what I ordered. I ordered Curly Fries, and I never got them. The burger was cold, the whole meal was cold… just unpleasant.
It’s frustrating that a 24-hour restaurant in such a convenient location isn’t making the slightest effort to improve. Hopefully, they pay attention because they’re losing customers.
Atmosphere: 1
Food: 1
Service: 1
They took for ever to take our oudee6
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Went here after my daughter’s doctor visit and the food was terrible. The coke was flat and watered down, the fries were soggy and not crispy, my jr jumbo jack was plain even though I asked for everything inside. They could not do one good thing at this jack in the box . Very disappointing and a waste of money .
Food: 1
I ordered 2 for 6 chicken wrap.. spicy.. i ask what other than the spicy wrap do they the the lady did not understand what I was asking her English wasn't good. So I just ordered the spicy chicken when I got my order.It was not the spicy chicken..this isn't the only day I had problems with this jack in the box at this location.. services very poor
Atmosphere: 1
Food: 1
Service: 1
Only cash 😡
Atmosphere: 1
Food: 1
Service: 1
Blonde girl in drive through you’re a freaking b you gave me no sauce then charge when I ask for what was in my mobil order and my order wasn’t even complete .
Atmosphere: 1
Food: 1
Service: 1
This is more or less the attention
Atmosphere: 3
Food: 3
Service: 3
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