I went to buy a sandwich and the white male employee made my order. He seemed new, as he forgot to take off the onions. I ASKED for PICKLES on the side TWICE, and I never once saw him put it in my bag. I asked the third time, and he WAVED HIS HAND AT ME, SIGNALLING ME TO GO AWAY. I will NOT be visiting this establishment ever again, as there seems to be encouraged racial discrimination between the employees. How embarrassing and disrespectful.
Martin Lizarraga
First time having jersey Mike's and honestly was impressed I enjoyed it
Isaac Quezada
I called to order over the phone ahead of time and they said I’d be put on a brief hold, it’s been an hour and still counting. This is absurd.. they just don’t seem to care. I understand if it is busy but to forget you have a customer on the line is beyond me. I went to a the location and they were not busy at all. Is this what we should expect from these employees? Ridiculous.. nothing against the food, their employees just don’t have a sense of urgency or care for other customers. I don’t even know why I get an option to rate this location for service.. terrible.
Michael Ramos
I asked for honey mustard. And the woman said. “There’s 2 in there already” in a very RUDE MANNER. I was picking up for my brother and didn’t know it was in the bag. She could have been much nicer. Poor customer service to say the least.
Mario Vazquez
I really recommend this place not only the food the people. Good costumer service. Clean place. And very honest people. I recommend 100 %
Emily Del Toro
Why did I wait in line 10+ minutes for ONE SUB? while one guy sliced meats and worked on a 6 sandwich for phone order? I’ve worked as a sub maker before and I would have asked the customer who’s standing in front just watching me make this phone order how many they were ordering to get started their order as well, like come on use your brain. In store customers should come first! The workers here do not care about your time. They are not friendly! They also lack team work. Manager needs to enforce If you have a line in the store someone should be working on large phone orders in the back on another slicer. I won’t be back. This is the second time this has happened to me here.
Atmosphere: 1
Food: 1
Service: 1
Larry Mitchell
I like how generous they are with the portions of deli cuts and choices of breads
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jersey Mike's Famous Philly, The Super Sub
Cece
Horrible experience i witnessed the worker Ariana, she was being so rude to an elderly man that was in front of me so rude then when she got to me, she wasn’t paying attention to what I was asking or my order just being rude like I seen her being rude to the old man in front of me you can tell she just doesn’t like working there. She probably shouldn’t work there I come to this one all the time, and never have any issues till that day. Overall horrible experience. I’ve even try to reach out to the manager seems like they don’t care either because they never got back to me. I’ve sent emails no one has gotten back to me so overall just shows how unprofessional and horrible. The service is at this location
Atmosphere: 1
Food: 1
Service: 1
Tristan Biley
Jersey Mike's never disappoints. Try the Club Supreme (#9). Ask for your orders to be Mike's Way if you don't mind red wine vinegar and oils in your sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Guadalupe Nevarez
Excellent service, employees working in a fast way, working together for a good service. In Downey CA. Great Sandwiches!
Cashier Destiny needs to learn some customer service skills. No smile, speech seemed unfriendly and unwelcoming. I kind of laughed as soon as i noticed her negative vibe. I ate there all the while thinking I did something wrong to deserve that. Never again.
Atmosphere: 2
Food: 4
Service: 1
Anarcho Monk
My fav is the number 66You gotta try it or ask to know what it be...I heard the Albert Hammond Jr and ate mushrooms...Had to tell the server something over and over again but they friendly...
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Roast Beef and Provolone
Frequent Shopper
Worst customer service, the three girls working there had the worst attitude. No customer service experience whatsoever, food was ok but I really regret going there, ??
Atmosphere: 1
Food: 2
Service: 1
Elijah
I've eaten the Italian sub, (mikes way) Every day for 15 times in row in different locations. No lie. and kept my wait @ 165 delicious. My favorite place is in Montebello..
Atmosphere: 4
Food: 5
Service: 5
Nancy Rosati
Excellent sandwiches. Every time. The meat and. Veggies are super fresh. All employees are consistently nice. This store is very clean. Highly recommend.
I went to buy a sandwich and the white male employee made my order. He seemed new, as he forgot to take off the onions. I ASKED for PICKLES on the side TWICE, and I never once saw him put it in my bag. I asked the third time, and he WAVED HIS HAND AT ME, SIGNALLING ME TO GO AWAY. I will NOT be visiting this establishment ever again, as there seems to be encouraged racial discrimination between the employees. How embarrassing and disrespectful.
First time having jersey Mike's and honestly was impressed I enjoyed it
I called to order over the phone ahead of time and they said I’d be put on a brief hold, it’s been an hour and still counting. This is absurd.. they just don’t seem to care. I understand if it is busy but to forget you have a customer on the line is beyond me. I went to a the location and they were not busy at all. Is this what we should expect from these employees? Ridiculous.. nothing against the food, their employees just don’t have a sense of urgency or care for other customers. I don’t even know why I get an option to rate this location for service.. terrible.
I asked for honey mustard. And the woman said. “There’s 2 in there already” in a very RUDE MANNER. I was picking up for my brother and didn’t know it was in the bag. She could have been much nicer. Poor customer service to say the least.
I really recommend this place not only the food the people. Good costumer service. Clean place. And very honest people. I recommend 100 %
Why did I wait in line 10+ minutes for ONE SUB? while one guy sliced meats and worked on a 6 sandwich for phone order? I’ve worked as a sub maker before and I would have asked the customer who’s standing in front just watching me make this phone order how many they were ordering to get started their order as well, like come on use your brain. In store customers should come first! The workers here do not care about your time. They are not friendly! They also lack team work. Manager needs to enforce If you have a line in the store someone should be working on large phone orders in the back on another slicer. I won’t be back. This is the second time this has happened to me here.
Atmosphere: 1
Food: 1
Service: 1
I like how generous they are with the portions of deli cuts and choices of breads
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jersey Mike's Famous Philly, The Super Sub
Horrible experience i witnessed the worker Ariana, she was being so rude to an elderly man that was in front of me so rude then when she got to me, she wasn’t paying attention to what I was asking or my order just being rude like I seen her being rude to the old man in front of me you can tell she just doesn’t like working there. She probably shouldn’t work there I come to this one all the time, and never have any issues till that day. Overall horrible experience. I’ve even try to reach out to the manager seems like they don’t care either because they never got back to me. I’ve sent emails no one has gotten back to me so overall just shows how unprofessional and horrible. The service is at this location
Atmosphere: 1
Food: 1
Service: 1
Jersey Mike's never disappoints. Try the Club Supreme (#9). Ask for your orders to be Mike's Way if you don't mind red wine vinegar and oils in your sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, employees working in a fast way, working together for a good service. In Downey CA. Great Sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cashier Destiny needs to learn some customer service skills. No smile, speech seemed unfriendly and unwelcoming. I kind of laughed as soon as i noticed her negative vibe. I ate there all the while thinking I did something wrong to deserve that. Never again.
Atmosphere: 2
Food: 4
Service: 1
My fav is the number 66You gotta try it or ask to know what it be...I heard the Albert Hammond Jr and ate mushrooms...Had to tell the server something over and over again but they friendly...
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Roast Beef and Provolone
Worst customer service, the three girls working there had the worst attitude. No customer service experience whatsoever, food was ok but I really regret going there, ??
Atmosphere: 1
Food: 2
Service: 1
I've eaten the Italian sub, (mikes way) Every day for 15 times in row in different locations. No lie. and kept my wait @ 165 delicious. My favorite place is in Montebello..
Atmosphere: 4
Food: 5
Service: 5
Excellent sandwiches. Every time. The meat and. Veggies are super fresh. All employees are consistently nice. This store is very clean. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
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