Ridiculous wait time for online orders, ordered my sandwich at 7:40 and go it 40 minutes later. They didn't place it in the pick up spot. I asked about about 2 times and they kept telling me they were working on it I ORDERED A UNWICH! To make it even better people who came after me got their in store order first.
Atmosphere: 1
Food: 1
Service: 1
becca place
Food: whenever I have ordered the #15 they never seem to make my sandwich right it’s always missing a piece of cheese. The menu says DOUBLE provolone and I either get one piece or none. I haven’t said anything until now because after the 3rd time it’s getting old. You want to charge for everything little thing but then, not give the customers what they pay for. Even this after 2pm deal it’s supposed to be free chips and soda(probably the small size which if fine) but some how this location and some others find a way to charge for the drink even the small. This time when I went the music was so loud I couldn’t hear the employees and they couldn’t even hear me when I wanted to add some food to my order. Check your receipts and sandwiches make sure they give you what it says and what you’re paying for.
I will need to start checking my sandwich before I leave going forward or keep leaving reviews until they get it. JJ has all these standards and the one thing I’m glad they brought back is kicken ranch
Parking: Parking sucks sometimes since it’s in a shopping center they should have at least one or two spots just for them for those that pick up
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Beach Club, The J J Gargantuan
Salvador Vidrio
You can't go wrong with the bootlegger sandwich; even better with jalapeños!
Atmosphere: 4
Food: 4
Service: 5
Alejandro Barazza
Staff was nice and the bread was warm and crispy with the lettuce and bacon fresh I’d go back thank you for this great experience, the staff were caring and friendly would recommend going there.
Atmosphere: 5
Food: 5
Service: 5
Steve Lopez
Not enough staffing. You would think you would have more than two people working during the lunch rush
Atmosphere: 3
Food: 3
Service: 1
Dominick Bucio
First time trying Jimmy John’s , the food was excellent and the employees did a great job.
Atmosphere: 5
Food: 5
Service: 5
Julia Treciak
The food was good but they didn’t cut my sandwich in half and they didn’t ask if I wanted it cut. I waited for them to call out my order when it was ready and when I noticed that people who ordered after me got their meal I went to check for mine and it was sitting there. No one had called out my order. Also before I even ordered I used the bathroom and there was no toilet paper. They need to work on their speed and attention to detail.
Atmosphere: 3
Food: 5
Service: 2
Dan Pignatore
They leave you on hold forever! Always use the excuse of no driver. Don’t recommend buying from this location. Go to the one in Norwalk.
Atmosphere: 1
Food: 1
Service: 1
Gabriel Gomez
Ordered my wrap online and it wasn’t ready after 30 mins…then I get my wrap take it back tot he office and it’s not cut in half and basically thrown together. Not the outcome I was expecting.
Rodolfo Luna
The best! Clean restroom and very good food. Great customer service all the time. It's a very clean spot.
I would leave one star but the employees were actually really nice and professional. I got the Cajun chicken wrap and I honestly could not tell if I was eating chicken, it tasted like bread and seasoning, even looking at each half you could dangle $500 over my head and I wouldn't be able to tell you where the chicken was. I honestly felt stupid at first thinking "I should have looked closer at the ad" but then I looked it up on Google and their advertising clearly shows little chicken nugget looking things, not bread crumbs, it looks completely different.
Atmosphere: 5
Food: 1
Service: 5
Sal Esquer
Ordered online food arrived late and
Food: 1
Service: 3
Charlie A Rivera
Warm welcoming , great customer service . Really love the team working today at 6:00pm. My daughter and I felt comfortable enough to ask about sandwiches we didn’t know about . Thanks guys!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Club with Chips
Justin San Pedro
I stop by at least twice a month to get me and the family sandwiches! FRESH FRESH FRESH!
Parking: Huge parking lot with other stores
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Club with Chips
joe camey
I actually have never eaten at the restaurant, but I have ordered catering a few times, and the food was always ready on time, and fresh the prices are decent and convenient ?
Ridiculous wait time for online orders, ordered my sandwich at 7:40 and go it 40 minutes later. They didn't place it in the pick up spot. I asked about about 2 times and they kept telling me they were working on it I ORDERED A UNWICH! To make it even better people who came after me got their in store order first.
Atmosphere: 1
Food: 1
Service: 1
Food: whenever I have ordered the #15 they never seem to make my sandwich right it’s always missing a piece of cheese. The menu says DOUBLE provolone and I either get one piece or none. I haven’t said anything until now because after the 3rd time it’s getting old. You want to charge for everything little thing but then, not give the customers what they pay for. Even this after 2pm deal it’s supposed to be free chips and soda(probably the small size which if fine) but some how this location and some others find a way to charge for the drink even the small.
This time when I went the music was so loud I couldn’t hear the employees and they couldn’t even hear me when I wanted to add some food to my order.
Check your receipts and sandwiches make sure they give you what it says and what you’re paying for.
I will need to start checking my sandwich before I leave going forward or keep leaving reviews until they get it.
JJ has all these standards and the one thing I’m glad they brought back is kicken ranch
Parking: Parking sucks sometimes since it’s in a shopping center they should have at least one or two spots just for them for those that pick up
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Beach Club, The J J Gargantuan
You can't go wrong with the bootlegger sandwich; even better with jalapeños!
Atmosphere: 4
Food: 4
Service: 5
Staff was nice and the bread was warm and crispy with the lettuce and bacon fresh I’d go back thank you for this great experience, the staff were caring and friendly would recommend going there.
Atmosphere: 5
Food: 5
Service: 5
Not enough staffing. You would think you would have more than two people working during the lunch rush
Atmosphere: 3
Food: 3
Service: 1
First time trying Jimmy John’s , the food was excellent and the employees did a great job.
Atmosphere: 5
Food: 5
Service: 5
The food was good but they didn’t cut my sandwich in half and they didn’t ask if I wanted it cut. I waited for them to call out my order when it was ready and when I noticed that people who ordered after me got their meal I went to check for mine and it was sitting there. No one had called out my order. Also before I even ordered I used the bathroom and there was no toilet paper. They need to work on their speed and attention to detail.
Atmosphere: 3
Food: 5
Service: 2
They leave you on hold forever!
Always use the excuse of no driver. Don’t recommend buying from this location. Go to the one in Norwalk.
Atmosphere: 1
Food: 1
Service: 1
Ordered my wrap online and it wasn’t ready after 30 mins…then I get my wrap take it back tot he office and it’s not cut in half and basically thrown together. Not the outcome I was expecting.
The best! Clean restroom and very good food. Great customer service all the time. It's a very clean spot.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I would leave one star but the employees were actually really nice and professional. I got the Cajun chicken wrap and I honestly could not tell if I was eating chicken, it tasted like bread and seasoning, even looking at each half you could dangle $500 over my head and I wouldn't be able to tell you where the chicken was. I honestly felt stupid at first thinking "I should have looked closer at the ad" but then I looked it up on Google and their advertising clearly shows little chicken nugget looking things, not bread crumbs, it looks completely different.
Atmosphere: 5
Food: 1
Service: 5
Ordered online food arrived late and
Food: 1
Service: 3
Warm welcoming , great customer service . Really love the team working today at 6:00pm. My daughter and I felt comfortable enough to ask about sandwiches we didn’t know about . Thanks guys!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Club with Chips
I stop by at least twice a month to get me and the family sandwiches! FRESH FRESH FRESH!
Parking: Huge parking lot with other stores
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Club with Chips
I actually have never eaten at the restaurant, but I have ordered catering a few times, and the food was always ready on time, and fresh the prices are decent and convenient ?
Atmosphere: 3
Food: 4
Service: 4
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