Worst location ever. Everytime i order here from the app they will miss whole meals and sandwiches. The app has no help at all with this and wont recognize emails sent with feedback even when its 2 different ones and the ones used in the app account! Horrible taste to the food too like the chicken was cooked w feathers. Never eating here again and I ll avoid mcdonalds all together if possible. Horrible app horrible location super greedy, maybe hire some older people that are more competent not a bunch of lazy kids.
Atmosphere: 1
Food: 1
Service: 1
Kenisha Campbell
Worker at register not polite never smiled nonchalant rude
Kingston Yi
Rude staff. Food overcooked
Atmosphere: 1
Food: 1
Service: 1
Tyler Potter
Everytime I go to this specific McDonalds, my app never works, causing me to lose my rewards. Today I waited in line 10 minutes to lose my reward and not be able to get my order because their server wasn't connecting, but it happens every time I go. I tried calling and everytime I called to ask for a manager, I got hung up on. I recommend going to any other McDonalds, or even the Jack in the Box across the street.
Atmosphere: 2
Food: 3
Service: 1
Miguel Bañuelos
Disappointed!!! Went there just to get the Grinch Salt fries. Surprise!! Gave us the fries, the special bag BUT DID NOT PUT THE INCLUDED PAIR OF SOCKS.. They didn’t even include the “special” Salt for the fries!!! It’s a promotional item and they can’t even get that right. Guaranteed I will not be going there or any McDonald’s again - FOR ANYTHING!!!
Felipe Diaz (Phil)
The worse customer service, and on top of that I Oder coffee, chicken nuggets they stated we are out of coffee or chicken nuggets. Why have a restaurant open when they are out of food, and with bad customer service. Date was Sunday December 7th.
Atmosphere: 1
Food: 1
Service: 1
Anjanee Richardson
Delicious and Fresh
Atmosphere: 5
Food: 5
Service: 5
Richie Tarango
Terrible service, this place had 2 customers and got my order wrong. Ridiculous. The restroom looks like it hasn't been touched in weeks
Atmosphere: 1
Food: 1
Service: 1
Mando Alvarez
The younger employees are Rude and will ignore you despite being right in front of them. Good thing at least one of the young employees knows how to service customers while the others avoid and ignore.
I stopped by before my drive back to Sacramento to grab a $5 meal deal. They told me that they wouldn't be able to put lettuce on my chicken sandwich because they were out. I understood and I asked them to put cheese as a substitute not realizing that they were going to charge me for and still not give me any lettuce. I asked politely if they could bring the price down to regular price since there was only cheese on it they say that's not how it works. Although I do understand that it might have been out of the manager's control I was hoping that they would help me out because I've never heard of McDonald's running out of lettuce very disappointing.
Atmosphere: 3
Food: 1
Service: 2
Kevin Li
Updates: Asked the manager to confirm, he find a number 8 and exchanged it.
Original: they gave me both number 4 on the same order, a staff told me they only have number 4. Unbelievable.
Atmosphere: 3
Food: 3
Service: 3
Blake Hogle
Used the app to order. Got 2 large coffees (one was $0.99 with in app coupon), and 13 pack of cookies for $11.
Atmosphere: 5
Food: 5
Service: 5
yaya #22
Drive thru experience was horrible my order was wrong had to get off to take it inside and then argued with me that I wanted refund? I payed for an order and wanted my order how hard is that!!! Food was cold coffee was cold
Atmosphere: 2
Food: 2
Service: 2
Nazz
I ordered food at this McDonalds and the nuggets were burnt the fries were extremely cold. I asked for no onions and let them know my finance was allergic and they put them anyway at which point I had to throw it all away. I tried calling and when they answered apparently the phone was not working. I’m understanding but after working all day and just wanting something to eat this type of service is ridiculous.
Worst location ever. Everytime i order here from the app they will miss whole meals and sandwiches. The app has no help at all with this and wont recognize emails sent with feedback even when its 2 different ones and the ones used in the app account! Horrible taste to the food too like the chicken was cooked w feathers. Never eating here again and I ll avoid mcdonalds all together if possible. Horrible app horrible location super greedy, maybe hire some older people that are more competent not a bunch of lazy kids.
Atmosphere: 1
Food: 1
Service: 1
Worker at register not polite never smiled nonchalant rude
Rude staff. Food overcooked
Atmosphere: 1
Food: 1
Service: 1
Everytime I go to this specific McDonalds, my app never works, causing me to lose my rewards. Today I waited in line 10 minutes to lose my reward and not be able to get my order because their server wasn't connecting, but it happens every time I go. I tried calling and everytime I called to ask for a manager, I got hung up on. I recommend going to any other McDonalds, or even the Jack in the Box across the street.
Atmosphere: 2
Food: 3
Service: 1
Disappointed!!! Went there just to get the Grinch Salt fries. Surprise!! Gave us the fries, the special bag BUT DID NOT PUT THE INCLUDED PAIR OF SOCKS.. They didn’t even include the “special” Salt for the fries!!! It’s a promotional item and they can’t even get that right. Guaranteed I will not be going there or any McDonald’s again - FOR ANYTHING!!!
The worse customer service, and on top of that I Oder coffee, chicken nuggets they stated we are out of coffee or chicken nuggets. Why have a restaurant open when they are out of food, and with bad customer service. Date was Sunday December 7th.
Atmosphere: 1
Food: 1
Service: 1
Delicious and Fresh
Atmosphere: 5
Food: 5
Service: 5
Terrible service, this place had 2 customers and got my order wrong. Ridiculous. The restroom looks like it hasn't been touched in weeks
Atmosphere: 1
Food: 1
Service: 1
The younger employees are Rude and will ignore you despite being right in front of them.
Good thing at least one of the young employees knows how to service customers while the others avoid and ignore.
Service: 1
Nice environment
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I stopped by before my drive back to Sacramento to grab a $5 meal deal. They told me that they wouldn't be able to put lettuce on my chicken sandwich because they were out. I understood and I asked them to put cheese as a substitute not realizing that they were going to charge me for and still not give me any lettuce. I asked politely if they could bring the price down to regular price since there was only cheese on it they say that's not how it works. Although I do understand that it might have been out of the manager's control I was hoping that they would help me out because I've never heard of McDonald's running out of lettuce very disappointing.
Atmosphere: 3
Food: 1
Service: 2
Updates:
Asked the manager to confirm, he find a number 8 and exchanged it.
Original:
they gave me both number 4 on the same order, a staff told me they only have number 4. Unbelievable.
Atmosphere: 3
Food: 3
Service: 3
Used the app to order. Got 2 large coffees (one was $0.99 with in app coupon), and 13 pack of cookies for $11.
Atmosphere: 5
Food: 5
Service: 5
Drive thru experience was horrible my order was wrong had to get off to take it inside and then argued with me that I wanted refund? I payed for an order and wanted my order how hard is that!!! Food was cold coffee was cold
Atmosphere: 2
Food: 2
Service: 2
I ordered food at this McDonalds and the nuggets were burnt the fries were extremely cold. I asked for no onions and let them know my finance was allergic and they put them anyway at which point I had to throw it all away. I tried calling and when they answered apparently the phone was not working. I’m understanding but after working all day and just wanting something to eat this type of service is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
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