We ordered chicken, and it came out completely soaked in oil. Not crispy, not fresh just dripping grease to the point where it was hard to eat.
It honestly tasted like the oil was old and reused, which is unacceptable for any restaurant. The quality was terrible, and it felt careless and unsafe.
Between the food quality and the overall experience, this place has serious problems with standards and kitchen management. Extremely disappointing and not worth the money at all.
I would never order food from Shakey’s Pizza Parlor again.
Atmosphere: 1
Food: 1
Service: 1
Mohammad Fawwaz Altawafshah
We placed our order exactly at 5:00 PM. It’s now 6:48 PM, and we’re still being told “10 more minutes.” That’s almost two hours of waiting for a simple order, while the restaurant is not busy at all.
No apology, no clear explanation, and zero respect for customers’ time. Every time we ask, we get the same lazy response as if this is normal.
If you can’t handle orders or meet reasonable wait times, don’t accept them in the first place. Very poor service, bad management, and extremely disappointing experience.
This is definitely the last time I order from Shakey’s Pizza Parlor, and I wouldn’t recommend it to anyone.
Atmosphere: 1
Food: 1
Service: 1
Daniel Monzello
Food was amazing and service was great! Diane was so nice and helpful!!
Atmosphere: 5
Food: 5
Service: 5
Noema Aquino
Never had a bad experience at this place. The staffs are well mannered, make the food really well, and the delivery service is amazing; Rafael and Justin D were great outstanding excellent costumes service one took our order and the other serve our pizza and both employees were amazing being a top performer.
Atmosphere: 5
Food: 5
Service: 5
Mason Lopez
W service they are so nice Evan and angel were so nice
This Shakey’s was absolutely amazing! The service is impeccable and the staff are always so nice and polite and have great customer service! The manager is always in the happiest mood and you can tell she loves her job. This place is always my go-to for pizza and I bring my family and friends here whenever we can!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza and Wings
Albert Santiago
Best service and the managers are the nicest people and the food is really good
Atmosphere: 5
Food: 5
Service: 5
Mike Higgins
Cool place for a quick bite to eat with the family.
Atmosphere: 5
Food: 4
Service: 5
Slug
One of my favorite places to go. It's really enjoyable and the staff are very nice, just a note that the arcade is a little pricey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Mojo' Potatoes, Pizza and Wings
We ordered chicken, and it came out completely soaked in oil. Not crispy, not fresh just dripping grease to the point where it was hard to eat.
It honestly tasted like the oil was old and reused, which is unacceptable for any restaurant. The quality was terrible, and it felt careless and unsafe.
Between the food quality and the overall experience, this place has serious problems with standards and kitchen management.
Extremely disappointing and not worth the money at all.
I would never order food from Shakey’s Pizza Parlor again.
Atmosphere: 1
Food: 1
Service: 1
We placed our order exactly at 5:00 PM. It’s now 6:48 PM, and we’re still being told “10 more minutes.”
That’s almost two hours of waiting for a simple order, while the restaurant is not busy at all.
No apology, no clear explanation, and zero respect for customers’ time. Every time we ask, we get the same lazy response as if this is normal.
If you can’t handle orders or meet reasonable wait times, don’t accept them in the first place.
Very poor service, bad management, and extremely disappointing experience.
This is definitely the last time I order from Shakey’s Pizza Parlor, and I wouldn’t recommend it to anyone.
Atmosphere: 1
Food: 1
Service: 1
Food was amazing and service was great! Diane was so nice and helpful!!
Atmosphere: 5
Food: 5
Service: 5
Never had a bad experience at this place. The staffs are well mannered, make the food really well, and the delivery service is amazing; Rafael and Justin D were great outstanding excellent costumes service one took our order and the other serve our pizza and both employees were amazing being a top performer.
Atmosphere: 5
Food: 5
Service: 5
W service they are so nice Evan and angel were so nice
Very good food great service from evan and angel
Atmosphere: 5
Food: 5
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
Always Enjoyed,, lunch special,,
Atmosphere: 5
Food: 5
Service: 5
excellent
Atmosphere: 5
Food: 5
Service: 5
Very good service and food was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good.
Friendly service.
Clean.
Atmosphere: 4
Food: 4
Service: 4
This Shakey’s was absolutely amazing! The service is impeccable and the staff are always so nice and polite and have great customer service! The manager is always in the happiest mood and you can tell she loves her job. This place is always my go-to for pizza and I bring my family and friends here whenever we can!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza and Wings
Best service and the managers are the nicest people and the food is really good
Atmosphere: 5
Food: 5
Service: 5
Cool place for a quick bite to eat with the family.
Atmosphere: 5
Food: 4
Service: 5
One of my favorite places to go. It's really enjoyable and the staff are very nice, just a note that the arcade is a little pricey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Mojo' Potatoes, Pizza and Wings
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