Starbucks
9002 Firestone Blvd, Downey
(562) 861-6588
Recent Reviews
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This Starbucks management needs to step it up here and BETTER TRAIN their employees. This is unacceptable. So for one They are ripping people off (giving one tea bag for medicine ball? nope it’s suppose to have two different types of tea, what they did was pull a lazy fast one on me today… I was there at 430 on a Sunday 1/26 and I waited in a drive through line for well over 10 + min!!!!! for them to give me a medicine ball with one tea bag my drink tasted awful and IM SICK TRYING TO GET BETTER shame on them for sending this out to meI order this often and know how it’s to be made!!!! I also ordered a caramel frap line the cup extra. You want to know what they did? They squirted the extra camel at the bottom of the cup it was discussing. I’m reaching out to corp because this is very bad. Check your drinks before you drive off! Awful customer service here today. Shame on them.
Everytime I get coffee ( even when I ask it to be remade ) from this one it tastes burnt. Every single time! The good one around here is on Lakewood and telegraph.
They never ha e the toppings they always run out of drinks, it's 9 am and they don't have certain drinks, managment needs to do better and order more ingredients more coffee etc. They are doing a horrible job.
My coffee tastes like water
Atmosphere: 4
Food: 1
Service: 4
Second time to encounter James at the drive thru . He always has an attitude.
Atmosphere: 5
Food: 5
Service: 1
Really expensive👎👎👎
Great coffee, and friendly staff.
Atmosphere: 4
Food: 4
Service: 5
Came with my daughter to this Starbucks to help her with homework. We purchase drinks and grilled cheese sandwiches. While there a man walked in and sat down, did not purchase anything and waited for another man that arrived later. For what I witnessed he was selling or showing different types of essential oils, very strong smell (more like car fluids/oil) that after a while gave me a headache. I didn’t want to approach them in person, so opted for asking one of the workers if they could be asked to conduct business in the outside patio due to the strong smell. The worker told me she was going to ask her supervisor. Nothing happened, more people came and it became horrible to be there. I approached the worker again and she said the manager told her there’s nothing he could do because “it’s a public place” I agree, “public” for everyone as long as it does not bother anyone. Unbelievable, had to leave the place and the little pyramid type looking business stayed there.
Atmosphere: 1
Choose any beverage when you run out of energy to reboot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Marshmallow Dream Bar
Choose any beverage when you run out of energy to reboot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Marshmallow Dream Bar
Restaurantji Recommends
I come here because this store has the best service out of all the other Starbucks in the area. The drinks are always made on point and drive thru is quick.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience, I specifically asked for extra caramel and almond milk in my frappe, zero caramel and the drink taste like ice blended with a spoon of coffee.
Very disappointed, it was a drive trough order
Atmosphere: 4
Food: 1
Service: 1
Disgusting, firstly i was the only one there and They took sooo long to take my order, they were cleaning filling up caramel sauce, and not taking my order, then i saw her make it in a USED cup thing from a coffee so now my matcha taste like coffee, she was so lazy to clean it i guess, then when i got my drink i paid for a venti and i got literally half of venti, and i ordered a tall cup of ice on the side and didnt get it, HORRIBLEEE! Disgusting, you guys need to do better at your job and stop being so lazy, thank you
Very bad service, they gave me what I wanted and they didn't change it
Atmosphere: 2
Food: 1
Nice Starbucks. Friendly staff. My only gripe which applies to pretty much all Starbucks is the vast majority of people sitting in there are loners and no lifers which makes the vibe kinda bad. If that's not an issue it's a good place to stop in for a bit
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