The Coffee Bean & Tea Leaf

Just take the cold brew off your menu. I don’t come to this location that often, but out of the last 3 times, 2 of the times no cold brew. It’s 1:00pm, not end of day. Figure it out.

Horrible service
I got there at 6:40am when location opens at 6:30 am ,the door was locked, the manager was inside just staring at me I waited for 5 min and she didn’t care about it I knocked the door since I didn’t know what was happening
After another 3 min she decided to come out just to tell me that she won’t give me any service because nobody was there ignoring the location hours
Very disrespectful

Nice music, good drinks, bad service! if you want to wait 15 minutes for the girls to stop drinking their own drinks and ignoring you then come here. I had to go out of my way to ask for my drink 20 minutes after I paid and was met with attitude, it wasn't busy at all either. 2/26.

Awesome place to stop and grab a cup of joe cool laid back environment. You could chill in there read study etc.👍🏼

Atmosphere: 5

Service: 4

Only thing that bothers me is that they ask for your name for the order but when it's time to pick up they yell just the drink names. How am I supposed to know if someone else order that drink? Why not use our names? What's the point of asking for my name? Now I need to ask "is this mine?" But their too distracted that they don't have time to answer you, so now your left there standing.

Atmosphere: 4

Food: 5

Service: 3

Dude with the hat glasses and curly hair customer service is horrible will not be returning

Service: 1

I always get the caramel iced coffee, really good

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Croissants Chocolate Croissant

First time and everything good

Atmosphere: 4

Food: 4

Service: 4

HORRIBLE customer service! The guy taking my order didn’t know what I was talking about . I explained I wanted an espresso over ice with a splash of oat milk he kept saying do you just want an americano ?! NO that’s not what a double espresso over ice is . Every other coffee shop does it. Than he proceeds to walk away while I’m speaking to him! The manger was standing there and didn’t say anything . Horrible management as well. So you let your employees to speak to the customers that way. So I decided not to order because I’m not giving my money to a business who has attitude! NEVER coming here again .

Service: 1

Inexperienced, unprofessional, inefficient! Seems like there's no management or supervisors. It took almost an hour for 2 drinks and to top it off one of the drinks was made incorrectly. Just drove away super upset on how horrible it was and how long it took to get my drinks when only one other customer was in this establishment. Never again will I walk into this coffee bean! Then they wonder why Starbucks takes all their business.

Atmosphere: 1

Food: 1

Service: 1

Service was great here and I love tea!

Atmosphere: 3

Service: 5

Don't know what the hype is about Starbucks, Coffee bean still does coffee the right way. Love it.

I pay for just ice waste of money I’m so disappointed.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Croissants Chocolate Croissant

Every morning I always get my bagel no issues but this time the bagel was already getting moldy and i ate half of it and now I have to go to the hospital to check nothing has happened to me this is bad really bad.

Food: 1

I used to go here a lot with my best friend. We would order chai tea lattes, which were quite enjoyable back then. I still like coming here for the nostalgia but I have to point out that after getting quality coffee and espresso drinks at quality places, the price for what you’re getting here is not right. For example, I can get a TOP quality cappuccino in a nice neighborhood for $4. The cappuccino here is VERY bad and it’s almost $6. I don’t understand the discrepancy. The same logic applies to other craft drinks here.

Nonetheless, it’s valuable to have coffee shops in the area for folks to study, rest, and hangout. Just don’t expect great quality or value here.

Atmosphere: 4

Food: 3

Service: 3