Went here and honestly was very disrespected. We ordered the pretzel bites and a Jalepeno cheese sauce and they accidentally gave us the cinnamon bites. When I went back, the cashier said that we ordered it and it was our fault for misspeaking. When I charified that we just wanted the regular bites, she swapped the pretzel out, but when I asked for the dollar back for the cinnemon ones being more expensive, she said because we prdered wrong, we don't get the dollar back. I don't care about getting the dollar, but who tells someone that because they misordered, they now get ripped off? Worst customer service I've had.
Atmosphere: 1
Food: 4
Service: 1
Ilellan Onetnez
Great service Thank you
Atmosphere: 5
Food: 5
Service: 5
David
overpriced for no reason the weenie is bland and not worth what I spent 2/5 would not recommend for the price.
zxry
overpriced for no reason the weenie is bland and not worth what I spent 2/5 would not recommend for the price.
Joann Torres
You have an employee by the name of Joel that provided bad customer service. You need better employees won't come back here again due to his service.
Atmosphere: 1
Food: 3
Service: 1
Fran
Very unprofessional rude employees here terrible service
Amparo Gonzalez
I went to this location at the stonewood mall the other day 4/26 for the free pretzel and had ordered 2 drinks for my husband and I. I got the new orange dream drink and was not a fan. When I went to ask if I can exchange it and get back the difference because, the girl Perla had the biggest attitude! I had some confusion about the prices because it wasn’t clear to me which is on me, so I had asked a couple of times just to double check. Her attitude was ridiculous and told me I can’t get a refund because I complained about it when all I was asking for was a difference in price if possible. I didn’t even walked away and out loud she goes “DANG” all annoyed to her coworker. It was obviously because of me and then she goes and tells her manager about it too. That’s so unprofessional and I honestly would’ve told something to her face but I’m not going to make a scene especially if there’s people around just trying to get they’re food too. Couldn’t tell her manager about it either or complain felt uncomfortable because of how friendly they were I knew she probably wouldn’t have cared or done something. Never coming back to this location.
Guadalupe Reyna
The young girl in the cash register Friday morning opening is really rude my total was $7.14 and my daughter handed her 8 dollars had asked her she had 14 cents so I paid the 14 cents with my debit card and she kept my daughtes dollar and when I asked her about it she said that she can't open the register that she only got $7 from us but she can't open the register cuz the manager's not here in today which doesn't make sense cuz she just opened the register to put the $8 in there and she was really really rude about it we had $7.12 and she couldn't let the two cents go but she wants to steal my 15 year old daughters dollar and then replace in a really rude manner when I asked her about it and said she couldn't open the register which is I think is ridiculous because she had just opened the register two seconds ago and both of the girls working this morning Friday March 8th go to the back and then come out from the back laughing like if it's funny. These girls are too young to be running a store by themselves really rude girls.
Atmosphere: 1
Food: 4
Service: 1
Isabella Russell
The girl that works at the store at the Stonewood mall in the morning opening shift is a really rude little girl you shouldn't work here if you don't like your job because you're gonna lose customers like
One of the employees treated us very reluctantly, she didn't even give us a good morning, and she gave us things in a bad way, if you don't like your job, change it but don't bring your frustrations to work.employee # 6836
Ups grade Vista
There service is terrible management is UNPROFESSIONAL
Went here and honestly was very disrespected. We ordered the pretzel bites and a Jalepeno cheese sauce and they accidentally gave us the cinnamon bites. When I went back, the cashier said that we ordered it and it was our fault for misspeaking. When I charified that we just wanted the regular bites, she swapped the pretzel out, but when I asked for the dollar back for the cinnemon ones being more expensive, she said because we prdered wrong, we don't get the dollar back. I don't care about getting the dollar, but who tells someone that because they misordered, they now get ripped off? Worst customer service I've had.
Atmosphere: 1
Food: 4
Service: 1
Great service
Thank you
Atmosphere: 5
Food: 5
Service: 5
overpriced for no reason the weenie is bland and not worth what I spent 2/5 would not recommend for the price.
overpriced for no reason the weenie is bland and not worth what I spent 2/5 would not recommend for the price.
You have an employee by the name of Joel that provided bad customer service. You need better employees won't come back here again due to his service.
Atmosphere: 1
Food: 3
Service: 1
Very unprofessional rude employees here terrible service
I went to this location at the stonewood mall the other day 4/26 for the free pretzel and had ordered 2 drinks for my husband and I. I got the new orange dream drink and was not a fan. When I went to ask if I can exchange it and get back the difference because, the girl Perla had the biggest attitude! I had some confusion about the prices because it wasn’t clear to me which is on me, so I had asked a couple of times just to double check. Her attitude was ridiculous and told me I can’t get a refund because I complained about it when all I was asking for was a difference in price if possible. I didn’t even walked away and out loud she goes “DANG” all annoyed to her coworker. It was obviously because of me and then she goes and tells her manager about it too. That’s so unprofessional and I honestly would’ve told something to her face but I’m not going to make a scene especially if there’s people around just trying to get they’re food too. Couldn’t tell her manager about it either or complain felt uncomfortable because of how friendly they were I knew she probably wouldn’t have cared or done something. Never coming back to this location.
The young girl in the cash register Friday morning opening is really rude my total was $7.14 and my daughter handed her 8 dollars had asked her she had 14 cents so I paid the 14 cents with my debit card and she kept my daughtes dollar and when I asked her about it she said that she can't open the register that she only got $7 from us but she can't open the register cuz the manager's not here in today which doesn't make sense cuz she just opened the register to put the $8 in there and she was really really rude about it we had $7.12 and she couldn't let the two cents go but she wants to steal my 15 year old daughters dollar and then replace in a really rude manner when I asked her about it and said she couldn't open the register which is I think is ridiculous because she had just opened the register two seconds ago and both of the girls working this morning Friday March 8th go to the back and then come out from the back laughing like if it's funny. These girls are too young to be running a store by themselves really rude girls.
Atmosphere: 1
Food: 4
Service: 1
The girl that works at the store at the Stonewood mall in the morning opening shift is a really rude little girl you shouldn't work here if you don't like your job because you're gonna lose customers like
Atmosphere: 1
Food: 4
Service: 1
They have free samples.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Very rich ?
One of the employees treated us very reluctantly, she didn't even give us a good morning, and she gave us things in a bad way, if you don't like your job, change it but don't bring your frustrations to work.employee # 6836
There service is terrible management is UNPROFESSIONAL
I love this place
Very rich everything and cheap
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