Baskin-Robbins

The staff here is always friendly and helpful. They always find a way to accommodate a request even if it is last minute. For example they took care of me on Saturday when I needed a cake for my son's birthday party on Sunday without any complaints even though I was the one asking late. At the Santa Cruze Ave location in Menlo Park I was told that all I could so was choose from what was in the display fridge. Props to Carlos at the EPA location who even gave me his personal cell to make sure everything was seamless! And the cake was super yummy as well!!!

The best tasting ice cream

Nice staffs. I am glad that they don't put much sugar.

I was going to get my birthday ice cream, and you might know on your birthday you can get one for free. However, I am from Canada, so when I registered and wanted to get my application, I couldn’t, because for iPhones from other countries they restricted access to download the application. I was standing there and struggling, thinking my luck for this year is not good to work… Owner saw it , and get me my birthday ice cream:) I really appreciate it! Thank you:) Lucky for this year;)

Atmosphere: 4

Food: 5

Service: 5

Maps location isn't correct. Baskin Robbins shares a storefront with Togo's.
It is closer to Nordstrom, in the same large shopping center.

I called to inquire about purchasing gift cards. Very friendly service and I confirmed that gift cards are available at the counter.

When I arrived, the shop was very well lit and clean. A short line for ice cream (all the flavors looked amazing) with a kind team member. Portions looked fairly generous for the prices on the wall.

I was able to purchase gift cards for my event. I'll be back soon to use them!

Maps location isn't correct. Baskin Robbins shares a storefront with Togo's.It is closer to Nordstrom, in the same large shopping center.I called to inquire about purchasing gift cards. Very friendly service and I confirmed that gift cards are available at the counter.When I arrived, the shop was very well lit and clean. A short line for ice cream (all the flavors looked amazing) with a kind team member. Portions looked fairly generous for the prices on the wall.I was able to purchase gift cards for my event. I'll be back soon to use them!

Just want to note that baskin Robbins is not at this location any more....they moved a little bit, near wingstop.

Super friendly staff and clean location. They were very nice and I thought the portions were generous compared to other BR locations I've been to. Will definitely be back.

Note, this location moved to the next door building next to Wing Stop

Nicest people ever work in this store. Super friendly and helpful.

Fast service and a very kind employee assisted me tonight around 8:30. I went to pick up a tub of Oreo ice cream and one of rocky road. These are in a freezer accessible to customers so they can pick and bring up to the register. Minus one star because the ice cream was way too soft, borderline soupy(attached a picture but don't think is shows how soft it was). Unsure if the freezer was on its last leg or if they purposely have the freezer setting that low. I live 5 minutes away from this location so it wasn't sitting out long at all. Been to other locations and have never had this issue

Pralines and cream ice cream cake to die for

Great customer service!

It's just ice cream

Great for kids