[esc]
2050 University Ave, East Palo Alto
(650) 470-3848
Recent Reviews
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Spectacular experience! Excellent food and service. Tea selection was great. Our server, Chiqui, was very hospitable and made sure we were well taken care of. We will definitely be coming back again.
Amazing selection of pastries and savories. Tea selection was good. We hosted a baby shower and we enjoyed the experience thoroughly.
Parking was easy in the hotel's guest parking lot. ESC is in the hotel lobby, slightly blocked off by partitions, so it was a little odd. Food and tea were good. Service was slow as they had only one server and another new person in training. We had to ask for our second tea at the end of our meal since our server forgot to serve it to us. The afternoon tea selection was good and they had everything out for you to smell the teas. Being able to smell the blends helped us make our tea selections. Each treat in the afternoon tea was tasty and well crafted. I don't know if I would go again, but we had a pleasant time and enjoyed our afternoon tea set.
It's in a lobby so you're looking at the parking lot. The desserts were tasty (though 2 of the “purses” were missing their chocolate handles). The bread on the sandwiches was dry. The tea itself was good and the waitress was great with the hot water refills, but we won't be returning.
Overall, the experience is amazing! Super friendly staff with timely great service! The food is also yummy! Will come back with family and friends! 💞💞💞
The tea is served in the lobby. This was not a special holiday experience. I would not go back.
Recently, we went to Afternoon tea at ESC in the Four seasons and it was such a delight.
The experience was different than other afternoon tea experiences and felt more intimate.
The portions are smaller than other places (especially for the price) but quality was delicious. For items we weren’t too fond of they took feedback well. Because I was pescatarian, I let them know ont he reservation and they took care in switching the items I couldn’t eat with items I could.
You can smell the teas beforehand and get a choice of two teas per person. I loved being able to do this!
Service was great and they change the menu every so often to update with feedback and changes of the season.
Food: 4
Service: 5
this was a special occasion celebratory high tea- it ended up a fun story of how you can get duped by the label of four seasons teas were open for all to sniff - in time of viral illness, doesn't seem best practice worst earl gray tea i have ever had- how do you mess up something so basic the food was subpar- pastries stale, the savory foods were salty not savory service was very slow at this price i would have expected superior snacks and great service.. i would have been better off with lipton and trader joes diy at home!
Not as good a tea experience at Lisa's Tea Treasures or Maison Daniel. Food is sub-par for sure. Pricing is similar to Rosewood, which again, is a better experience than here.
Sadly this was underwhelming. Service was great but did not make up for the lackluster food. I can see the concept but the items were not well executed: Sesame balls were tough and overdone, the scones were dry, and some of the other items would crumble after grabbing them off the plate. Be mindful that this place also includes a 20% service charge automatically in the bill for a party of two. This was not disclosed up front!
Restaurantji Recommends
Have been wanting to try Afternoon Tea at the Four Seasons for quite some time. My parents and I had a wonderful experience. Offered both sweet and savory bites with multiple tea selections. Service was amazing! Jonas and John were professional and attentive. Will definitely come back!
My husband and I were there for our anniversary everything was Splendid.. excellent service, Great tea selection , foods were very tasty Especially lobster rolls and dumplings. Our seats were very private quiet table outside tea room . Our server Jonas so wonderful.. we will go back again.
This was my 4th time having tea here since July last year. The food quality had dropped significantly while the price increased significantly. The bread for the lobster roll was dry and felt like leftover. The sesame ball was dry and rubbery and the worst I've ever had. We live in the Bay Area and you can get better sesame balls anywhere easily. The egg tart was also the worst you can find in the Bay Area. Strawberry in the substitute tart for vegetarian was bruised and oozy. Unacceptable for the Four Seasons in my opinion. Very disappointing.
I've been to many afternoon teas but this one particular is superb. The harmony of the ingredients are superb. Chef did a wonderful job and the entire serving staff were so friendly and kind. Made the far trip for all of us totally worth it.
Had a pretty disappointing time. The service was extremely slow, it took us 30 minutes from when we sat down to get our tea and it wasn't even hot. The food was good but for the price it wasn't worth it at all. We also had to ask 2 different people to get our check and it took 15 minutes for them to bring it. Overall I don't recommend the afternoon tea.
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