Domino's Pizza

I recently had a frustrating experience at Domino’s that I feel compelled to share. I was eager to use a coupon that advertised unlimited toppings for a set price, which seemed like a fantastic deal. After browsing their menu, I decided to order a pizza featuring two types of meat—chicken and philly steak—along with a mix of fresh vegetables, including bell peppers, onions, and mushrooms.

When my order finally arrived, I was excited to dig in, but my enthusiasm quickly faded. As I opened the box, I was greeted by a pizza that looked rather sparse. It appeared that they had just lightly sprinkled a few pieces of each topping on the surface. There were only a handful of vegetables scattered across the pizza, and the meat were almost nonexistent; I could hardly spot them among the sauce and crust.

To be honest, it felt more like a plain cheese pizza with a hint of flavor rather than the hearty, loaded pizza I had imagined. Instead of being filled with a delicious combination of toppings, I found myself mostly eating bread and sauce. I couldn’t help but wonder about the purpose of offering such enticing coupons to attract customers if they weren’t going to fulfill the promises made. I left the experience feeling disappointed and unsatisfied with my meal. It’s really disheartening to anticipate a treat only to be let down in the end.

Atmosphere: 1

Food: 1

Service: 1

We placed an online this evening. The Pizza order totaled over $100, including the tip. Upon delivery, we found that the soda and the four packs of ranch we ordered were missing.

When we called to report this issue, we were placed on hold for over an hour. During this time, we contacted another representative who informed us that we would need to be placed back on hold. Currently, we have been holding on two separate phones, waiting to speak with a manager or supervisor. The automated recording has been providing inconsistent updates, alternating between indicating we are the first caller in line, then the tenth, and giving fluctuating estimated wait times ranging from two to fourteen minutes.

This has been the worst customer service experience we have encountered, and we will be contacting corporate to address this matter further.

Atmosphere: 1

Food: 1

Service: 1

Horribly acting individual picked up a phone at 11:15 am on February 19th and was treating my husband like trash over $10.
We ordered two pizzas from this place (embarrassingly skimpy on the on the ingredients, barely any tomato sauce) and I regret giving them my business.
We placed a take out order for two pizzas. And the third order we placed with our trusted location on the way home. While placing an order the system glitched and when reset it reset to the location we placed an order previously (which is the dreaded Limonite location).
It was right before 10 pm and no one would pick up the phone at the location.
My husband called the next morning to see if he can get refund or remake on the pizza and the guy was a total jerk. This guy for 10 minutes was keep questioning my husband about the phone number it was placed under eventhough my husband offered the order number to look it up. Then this guy then went on busting my husband's chops telling him "you are not making any sense" when my husband was explaining to him how mistake happened.
My husband is disabled, survivor of a deadly adrenal tumor. He is not supposed to be stressed and you treat him like trash over $10 pizza?
All I've got to say is God is watching. And you will get what is due sooner or later for treating people like trash.

Atmosphere: 1

Food: 1

Service: 1

Always mess up my order. Today I order a single jalapeño cheese pizza and it had holes and dents ? It was burnt not sure but looked very odd

Atmosphere: 2

Food: 2

Service: 2

I've had it with this location. Every time I visit, there are only three people working, making it incredibly slow—expect to wait at least 30 minutes for your pizza. I understand that a short-staffed store will have slow service, but this is beyond frustrating.

Last time I ordered around 9 PM and after waiting 40 minutes, they gave me the wrong pizza. I specifically asked for a veggie pizza and received one with meat instead. By the time I got home, I was furious to find out they messed up my order. I had to go all the way back to the store to get the right pizza, and by then, we were really hungry.

What’s worse, the owner or manager couldn’t care less about their service or reviews because this is the only location in Eastvale. Their arrogance and indifference to customer feedback are astounding.
One star is too generous for such poor service.

They don’t answer your calls.

Atmosphere: 5

Food: 1

Service: 1

The 9.99 any topping has got them over work, the quality of the food has gone down, and the service is slow.

Atmosphere: 3

Food: 3

Service: 3

They never pick up the phone Don't waist you time they messed up my order and I been on the phone for 20 mins and they never picked up

Atmosphere: 1

Food: 1

Service: 1

The PIZZA I ordered was DELICIOUS AND READY
THANK YOU

My husband and I decided to try out the Domino’s Pizza on Limonite in Eastvale, California for dinner tonight, and we were not disappointed! We ordered the Chicken Alfredo Pizza and the Everything Pizza with BBQ sauce, and both were absolutely delicious.

The Chicken Alfredo Pizza was creamy and flavorful, with just the right amount of toppings. The Alfredo sauce was rich and paired perfectly with the tender chicken. As for the Everything Pizza, the BBQ sauce added a delightful twist that made each bite a burst of flavor. The crust on both pizzas was perfectly baked—crispy on the outside and soft on the inside.

The staff was friendly and efficient, making the ordering process smooth and easy. Our pizzas were ready on time, and everything was hot and fresh when we picked them up.

Overall, a fantastic experience! We’ll definitely be returning for more. Highly recommend this location to anyone in the area looking for great pizza!

Atmosphere: 4

Food: 4

Service: 4

Literally the worst location of any chain I've ever bought from. I get a pizza that is literally see through and riddled with holes. I can't imagine ordering a thin crust here, it would float away on the wind. On the opposite end we get a doughy undercooked pan pizza that falls apart. I see no logical reason behind this being a joke among emoyees or they just don't care. Love dominos on a late night, but not happening again in eastvale.

Atmosphere: 1

Food: 1

Service: 1

Worst customer service I have ever faced. I ordered 3 vegetarian pizza to pick up from store and when I got to the store to pick up I was checking the pizza which I usually do to make sure I got right order the employee said leave the store I was like what? He repeated himself and asked me to leave the store because I got the food I was like I will when I check the order and once make sure it is correct order. He responded that you got the food even if it is wrong order he won’t care.

I don't know what's going on with this location lately but in the past year they've gone to crap. The food used to be really good and the service used to be amazing, Now it's the complete opposite and when they mess up your order they won't answer the phone or process a refund.. customer service here is the worst they're just as bad as McDonald's now

Atmosphere: 1

Food: 1

Service: 1

Ordered pizza a couple times on line and received a free emergency pizza for free. I loved it. Thanks Dominos.

Atmosphere: 5

Food: 5

Service: 5

VERY LATE and food was COLD! When I ordered online, the app said my order would be delivered in 24 min. It took 45 minutes! According to the app, the driver left the store over 1/2 hour before he finally got to my house! So, the pizza was cold, rubbery and disgusting. I called the store and the guy who answered the phone couldn’t have cared less. Very POOR!!!!!!

Atmosphere: 1

Food: 1

Service: 1

My favorite is the garlic crust. Although I noticed not all locations make it the same, including the pricing, it's not standard. So now I know where to go.

Atmosphere: 5

Food: 5

Service: 5