This is the only El Pollo Loco that water is down their polio Bulls the
Atmosphere: 1
Food: 1
Service: 1
Fernanda Arango
I loved the place and the food its another level Felix was helpful
Atmosphere: 5
Food: 5
Service: 5
Leslie Gomez
Felix and his staff are always helpful. We love coming here. Great food and clean!!!
Atmosphere: 5
Food: 5
Service: 5
Tiffany Harper
The window employees are always so nice, but idk whats going on with their cooks there. I dont know how sending out a burnt and dry chicken was acceptable to them. Juan Pollo never does me this dirty.
Atmosphere: 5
Food: 2
Service: 5
Jetaime Harris
Felix was very helpful and made sure everything was up to standards. This is my favorite location because everything is delicious and fresh and the staff are very kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Genesis Martinez
Great friendly service
Atmosphere: 5
Food: 5
Service: 5
Charde Wilson
Felix is the best! He went above and beyond to ensure my order was correct, hot and fresh. He made sure I had all the condiments to go along with my order instead of rushing me.
Atmosphere: 5
Food: 5
Service: 5
Christian Bonton
Original Pollo Bowl Combo! Great Price, Great Value. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Eddie Martinez
Felix is the guy best service š
Atmosphere: 5
Food: 5
Service: 5
Derick Zeulner
Clean, friendly, with great food. Perfect place to beat the heat between tournament games in the Corona area. Felix was very helpful and a delight.
If I can rate it a -0 I would , paid for shitty food plus no utensils , don't know how to wrap a burrito , no stupid salad dressing !! You guys suck
Atmosphere: 1
Food: 1
Service: 1
german8av
Just picked up an online order! I never had this experience before. To start no salsas or the creamy cilantro for my salads. To finish one of my loco salad the cilantro was bad Iām attaching picture for reference. Please have the preparation people be aware of this situations. Thank you
Atmosphere: 3
Food: 2
Service: 3
Tyler Luceq
Ordered 2PC leg and thigh. Portions are laughably small. Asked for my preference of tortillas just to not put them in the bag. Didnāt ask if I wanted my receipt and did not give a receipt. Drive through worker did not come back to window after I remained there for a few minutes.
Atmosphere: 1
Food: 4
Service: 1
Chris V
Poor Service and Long Waits at This El Pollo Loco
This location was a major disappointment. The staff showed little to no sense of customer serviceādespite five employees being behind the counter, none seemed to be actively helping customers. It took 18 minutes just to receive a salad.
Ordering is only available through kiosks, which seems to be the norm now, but the lack of assistance was unacceptable. An elderly customer who struggled with the kiosk was told sheād have to wait until the cashier returned from break. Thankfully, my wife stepped in to helpāsomething the employee should have done without hesitation. A simple āLet me come around and help youā wouldāve gone a long way.
As long as the staff here continues to stand around and avoid assisting guests, long wait times and poor service will remain the standard. It is completely ridiculous and not a place I plan to return to.
Atmosphere: 1
Food: 2
Service: 1
J Blades
Ordered the broccoli. Look likes itās going bad. :(
This is the only El Pollo Loco that water is down their polio Bulls the
Atmosphere: 1
Food: 1
Service: 1
I loved the place and the food its another level
Felix was helpful
Atmosphere: 5
Food: 5
Service: 5
Felix and his staff are always helpful. We love coming here. Great food and clean!!!
Atmosphere: 5
Food: 5
Service: 5
The window employees are always so nice, but idk whats going on with their cooks there. I dont know how sending out a burnt and dry chicken was acceptable to them. Juan Pollo never does me this dirty.
Atmosphere: 5
Food: 2
Service: 5
Felix was very helpful and made sure everything was up to standards. This is my favorite location because everything is delicious and fresh and the staff are very kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Great friendly service
Atmosphere: 5
Food: 5
Service: 5
Felix is the best! He went above and beyond to ensure my order was correct, hot and fresh. He made sure I had all the condiments to go along with my order instead of rushing me.
Atmosphere: 5
Food: 5
Service: 5
Original Pollo Bowl Combo! Great Price, Great Value. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Felix is the guy best service š
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly, with great food. Perfect place to beat the heat between tournament games in the Corona area. Felix was very helpful and a delight.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If I can rate it a -0 I would , paid for shitty food plus no utensils , don't know how to wrap a burrito , no stupid salad dressing !! You guys suck
Atmosphere: 1
Food: 1
Service: 1
Just picked up an online order! I never had this experience before. To start no salsas or the creamy cilantro for my salads. To finish one of my loco salad the cilantro was bad Iām attaching picture for reference. Please have the preparation people be aware of this situations. Thank you
Atmosphere: 3
Food: 2
Service: 3
Ordered 2PC leg and thigh. Portions are laughably small. Asked for my preference of tortillas just to not put them in the bag. Didnāt ask if I wanted my receipt and did not give a receipt. Drive through worker did not come back to window after I remained there for a few minutes.
Atmosphere: 1
Food: 4
Service: 1
Poor Service and Long Waits at This El Pollo Loco
This location was a major disappointment. The staff showed little to no sense of customer serviceādespite five employees being behind the counter, none seemed to be actively helping customers. It took 18 minutes just to receive a salad.
Ordering is only available through kiosks, which seems to be the norm now, but the lack of assistance was unacceptable. An elderly customer who struggled with the kiosk was told sheād have to wait until the cashier returned from break. Thankfully, my wife stepped in to helpāsomething the employee should have done without hesitation. A simple āLet me come around and help youā wouldāve gone a long way.
As long as the staff here continues to stand around and avoid assisting guests, long wait times and poor service will remain the standard. It is completely ridiculous and not a place I plan to return to.
Atmosphere: 1
Food: 2
Service: 1
Ordered the broccoli. Look likes itās going bad. :(
Food: 1
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