Kayla Avila at Eastvale Jack-in-the-Box on Schleisman was the most positive and helpful associate that I’ve ever met! They were crowded, they stayed open later, it was late. She was very positive and never lost her cool and it was a pleasant experience.
Consistently Inconsistent and Disappointing Experience. Nearly every time we’ve ordered, something has been missing fries, tacos, and burgers, you name it.
Today, I was told, “Oh, don’t forget the sweet and sour for the egg rolls,” so I assumed everything was there. Got home, and, of course, the *egg rolls* were the one thing missing. While that might be partially on me for not double checking, it speaks to a bigger issue: this has become a pattern.
At this point, customers shouldn’t have to be quality control. The store should be fixing this internally. I've even reached out to their corporate team, and they never responded.
Sadly, I may just have to bite the bullet and drive a little further for a different location if I want to enjoy Jack in the Box without the frustration.
Atmosphere: 3
Food: 2
Service: 1
OMACHUKS O
Some rude servers ruined the ratings for this location. SORRY
Atmosphere: 5
Food: 5
Service: 3
EastvalePest
Hayden was great. Very polite and professional. On point with the ranch and napkins
Atmosphere: 4
Food: 5
Service: 5
Drew
Overnight shift deserves a raise food always fresh n happy to help really appreciate it
Atmosphere: 5
Food: 5
Service: 5
D B
Walked in to hear an employee yelling at another one, went to the bathroom and by the time I came out they were still going at it. Never going back to that establishment again!
Atmosphere: 1
Food: 1
Service: 1
Nastassia Bond
First time to this location, food was great and employees were friendly! Will be back when in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger, Homestyle Ranch Chicken Club Combo, Cheeseburger Combo
Drive-through workers, are very efficient and hard-working greeting me with polite conversation, drive-through attendant Richard was very polite and very helpful. His positive attitude will definitely have me coming back to this Jack-in-the-Box. Do not live in the area coming out to visit family and found this employees awesome . very punctual and polite. Richard deserves a raise.
Whoever that guy with the glasses working the night shift is, I hope he gets fired. He didnt give us all of the items we order and argued with us that he did. Unprofessional, Rude, and a lazy liar
Atmosphere: 1
Food: 1
Service: 1
A. Charvat
Cashier guy wearing glasses on midnight shift FIRE HIM! He is a thieve! We ordered two curly fries and he only gave us one. We had the receipt and he kept on arguing with us that he put them in the bag. We showed him the bag and he kept on insisting that he put them in there and denied giving us what we ordered. We spent nearly $30 dollars!
Atmosphere: 1
Food: 1
Service: 1
Adam Pursell
Stopped here, real quick to get a milkshake. They were out of the "witch please" flavor, but I was able to get the oreo- came with whipped cream and a cherry on top ... definitely hit the spot. Clean quick and comfy spot !
Hugo was had awesome customer service! Thank you
Atmosphere: 5
Food: 5
Service: 5
Kayla Avila at Eastvale Jack-in-the-Box on Schleisman was the most positive and helpful associate that I’ve ever met! They were crowded, they stayed open later, it was late. She was very positive and never lost her cool and it was a pleasant experience.
Busy place for being so early in the morning
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos 2, Ultimate Cheeseburger Combo
Getting Cheaper now
Atmosphere: 5
Food: 5
Service: 5
Consistently Inconsistent and Disappointing Experience. Nearly every time we’ve ordered, something has been missing fries, tacos, and burgers, you name it.
Today, I was told, “Oh, don’t forget the sweet and sour for the egg rolls,” so I assumed everything was there. Got home, and, of course, the *egg rolls* were the one thing missing. While that might be partially on me for not double checking, it speaks to a bigger issue: this has become a pattern.
At this point, customers shouldn’t have to be quality control. The store should be fixing this internally. I've even reached out to their corporate team, and they never responded.
Sadly, I may just have to bite the bullet and drive a little further for a different location if I want to enjoy Jack in the Box without the frustration.
Atmosphere: 3
Food: 2
Service: 1
Some rude servers ruined the ratings for this location. SORRY
Atmosphere: 5
Food: 5
Service: 3
Hayden was great. Very polite and professional. On point with the ranch and napkins
Atmosphere: 4
Food: 5
Service: 5
Overnight shift deserves a raise food always fresh n happy to help really appreciate it
Atmosphere: 5
Food: 5
Service: 5
Walked in to hear an employee yelling at another one, went to the bathroom and by the time I came out they were still going at it. Never going back to that establishment again!
Atmosphere: 1
Food: 1
Service: 1
First time to this location, food was great and employees were friendly! Will be back when in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger, Homestyle Ranch Chicken Club Combo, Cheeseburger Combo
Restaurantji Recommends
Drive-through workers, are very efficient and hard-working greeting me with polite conversation, drive-through attendant Richard was very polite and very helpful. His positive attitude will definitely have me coming back to this Jack-in-the-Box. Do not live in the area coming out to visit family and found this employees awesome . very punctual and polite. Richard deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Great Drive-thru service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Egg Rolls, Burger, Fries, Curly Fries, Cheeseburger, Sandwich, Nuggets, Jumbo Jack, Homestyle Ranch Chicken Club Combo, Tacos 2
Whoever that guy with the glasses working the night shift is, I hope he gets fired. He didnt give us all of the items we order and argued with us that he did. Unprofessional, Rude, and a lazy liar
Atmosphere: 1
Food: 1
Service: 1
Cashier guy wearing glasses on midnight shift FIRE HIM! He is a thieve! We ordered two curly fries and he only gave us one. We had the receipt and he kept on arguing with us that he put them in the bag. We showed him the bag and he kept on insisting that he put them in there and denied giving us what we ordered. We spent nearly $30 dollars!
Atmosphere: 1
Food: 1
Service: 1
Stopped here, real quick to get a milkshake. They were out of the "witch please" flavor, but I was able to get the oreo- came with whipped cream and a cherry on top ... definitely hit the spot. Clean quick and comfy spot !
Atmosphere: 5
Food: 5
Service: 4
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