Fortune House
1627 Main St, El Centro
(760) 352-3888
Recent Reviews
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I had order here before and everything was good, unfortunately this time was not the same experience food for so bad that we couldn’t eat it, I call the place to see if I can get my money back. Once I hear that no I couldn’t. I ask to talk to the supervisor just to inform him that food was not good at all. He said you can bring it back? But definitely you are not getting your money back.
Atmosphere: 3
Food: 1
Service: 1
Bad customer service, the waiter got our order wrong he brought salt and pepper chicken instead of salt and pepper fish. We asked for it upon ordering. Mind you the waiter didnt write down our order while ordering. I hady family with me When I asked for the salt and pepper fish, he was rude.On top of that the waiter put his hand up like screw the customer. Overall the food could have been better. This restaurant requires etiquette customer service and prioritize customers. He wouldn't check up on our table and we had to call the other servers to assist us. We were recommended to this place, its unfortunate that we had to experience this.
Came to have dinner w my mom, good old friend Kevin in the back greeted me and made us feel welcome, food was great and not expensive.
Atmosphere: 5
Food: 5
Service: 5
Good in incredibly delicious.. amazing fortune and great service.. love it.. will be coming back for sure
Atmosphere: 5
Food: 5
Service: 5
The server could have done better
He could of not have a bad face like he was forced to b there
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mongolian Beef, Salt and Pepper Chicken
Although our food was delivered to our table quickly, they did not provide friendly, responsive, or helpful customer service. Servers never checked up on us but were more attentive to other tables. When we asked for more napkins, we never received any. It was difficult to get the attention of any server, especially when we wanted boxes to go and refills. The food was okay but could have been better.
Atmosphere: 3
Food: 2
Service: 1
guy waiter is rude, impatient, and has no respect for customers, was 15 of us and we each got service fee charge, gave us answers with bad attitude, never came back to see if we needed assistance, we got charged double for sharing drinks, never again going back.
Excellent food and portions it’s a lot per servings.
Atmosphere: 5
Food: 5
Service: 5
Food is great here. Customer service is extremely on point. Wait time to get food is stupendous fast and by far the best of any Chinese food place I have had the pleasure of eating in. Pricing is also very affordable and convenient.
Atmosphere: 5
Food: 5
Service: 5
Don’t pay with card here. They will charge you $5 over and over again for no reason.
I’ve been taking screenshots of all the charges they’ve made to my account. They think they are slick.
Restaurantji Recommends
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Is friendly always you walked to the restaurant and fast service friendly always
Atmosphere: 5
Food: 5
Service: 5
When in at 7:25 they told us they will not serve us cuz they were only doing take out this time. This is the second time we've came and they turned down for food do not recommend to anybody. You would think as
They said it’s open but they don’t let people know that it’s close there’s uber eats request and DoorDash request and they have it close because they don’t wanna work there on holidays WASTE OF TIME
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