I've been to many, many Del Tacos. It's one of my favorite fast food chains. Never had an overtly negative experience until tonight.
First off, they got my order wrong. Not a huge deal, decided to eat it anyway. When I unwrapped my burrito it was the SMALLEST burrito I've ever gotten from Del Taco and it was very sloppily wrapped. I was disappointed to say the least but, again, figured I might as well eat it.
For whatever reason, the rice in it was as hard as rocks. It felt like chewing pebbles. Some were sharp, too. I was baffled, but thought I could open the burrito up and remove the rice. Except the rice was mixed in to everything, making the whole burrito inedible.
To their credit, the other items I ordered were fine (most definitely because they didn't include rice) but overall it was a very disappointing experience. I will not be returning to this Del Taco.
If you're in the area and want some Del Taco, I'd recommend going to any of the others. I've been to both the Pasadena locations and they were fine. This particular one is a dud, sadly.
Atmosphere: 1
Food: 1
Service: 1
Horacio AS
Closed at 9:00 pm wow great work del taco
Atmosphere: 1
Food: 1
Service: 1
Valerie Loreto
Elizabeth and mago are awesome and have a great attitude and are very welcoming my experience was great and Ill sure be back
Atmosphere: 5
Food: 5
Service: 5
Jonathan Brady
Got a decent amount of quality food for the money. Very pleased.
Atmosphere: 5
Food: 5
Service: 5
Eric O'Brien
For years, I have heard my Western US friends rant and rave about how good Del Taco is. Well, I have finally tried it, and i can say that Taco Bell is 10 times better. I feel like the food had no flavor. The endless amount of fries confused me. Burgers at a taco shop? No thanks! Just overall let down by the restaurant chain. The employees were kind and did nothing wrong. All the other people eating their food looked like they were eating joylessly. I just don't understand why so many people put this place up on a pedestal.
Atmosphere: 3
Food: 2
Service: 4
John Hunt
FOR ME, it was a fast food place. Did not remind me of the one that I loved going to in my town before they closed it.
Atmosphere: 3
Food: 3
Service: 4
Xavier O
The food is not good and it tastes like plastic.
Atmosphere: 3
Food: 2
Service: 3
Darren Gilbert
If they could just make the fried better. I even ask for crispy and they come out so so
Atmosphere: 4
Food: 4
Service: 5
Denise Hansborough
The worst Del toco no meat 3 pieces the toco had joke never going back!
Atmosphere: 3
Food: 1
Service: 5
tony gardino
Stopped air on a Sunday along the I-10, convenient to get to off the freeway, excellent service by the manager Amy, food was prepped well fresh and very courteous, highly recommend stopping here, his iced coffee is excellent!
The plus-size man at the drive-thru in the evening put on a full display of fussiness, arguing over how many napkins he was supposed to give away. He achieved nothing except proving his supersized pettiness.
Christopher Montes-Mendez
Overall, poor customer service they are more occupied talking to other then helping customers. Food wasn't even reliable for being pricey fast food
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Taco
Mikey Purps
F this place, it use to be good but they ripped me off and overcharge me anddidn't give me a receipt so disappointed not coming back here no more
I've been to many, many Del Tacos. It's one of my favorite fast food chains. Never had an overtly negative experience until tonight.
First off, they got my order wrong. Not a huge deal, decided to eat it anyway. When I unwrapped my burrito it was the SMALLEST burrito I've ever gotten from Del Taco and it was very sloppily wrapped. I was disappointed to say the least but, again, figured I might as well eat it.
For whatever reason, the rice in it was as hard as rocks. It felt like chewing pebbles. Some were sharp, too. I was baffled, but thought I could open the burrito up and remove the rice. Except the rice was mixed in to everything, making the whole burrito inedible.
To their credit, the other items I ordered were fine (most definitely because they didn't include rice) but overall it was a very disappointing experience. I will not be returning to this Del Taco.
If you're in the area and want some Del Taco, I'd recommend going to any of the others. I've been to both the Pasadena locations and they were fine. This particular one is a dud, sadly.
Atmosphere: 1
Food: 1
Service: 1
Closed at 9:00 pm wow great work del taco
Atmosphere: 1
Food: 1
Service: 1
Elizabeth and mago are awesome and have a great attitude and are very welcoming my experience was great and Ill sure be back
Atmosphere: 5
Food: 5
Service: 5
Got a decent amount of quality food for the money. Very pleased.
Atmosphere: 5
Food: 5
Service: 5
For years, I have heard my Western US friends rant and rave about how good Del Taco is. Well, I have finally tried it, and i can say that Taco Bell is 10 times better. I feel like the food had no flavor. The endless amount of fries confused me. Burgers at a taco shop? No thanks! Just overall let down by the restaurant chain. The employees were kind and did nothing wrong. All the other people eating their food looked like they were eating joylessly. I just don't understand why so many people put this place up on a pedestal.
Atmosphere: 3
Food: 2
Service: 4
FOR ME, it was a fast food place. Did not remind me of the one that I loved going to in my town before they closed it.
Atmosphere: 3
Food: 3
Service: 4
The food is not good and it tastes like plastic.
Atmosphere: 3
Food: 2
Service: 3
If they could just make the fried better. I even ask for crispy and they come out so so
Atmosphere: 4
Food: 4
Service: 5
The worst Del toco no meat 3 pieces the toco had joke never going back!
Atmosphere: 3
Food: 1
Service: 5
Stopped air on a Sunday along the I-10, convenient to get to off the freeway, excellent service by the manager Amy, food was prepped well fresh and very courteous, highly recommend stopping here, his iced coffee is excellent!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible smelling Bathrooms, Diabolical Drainage system.
Atmosphere: 1
Food: 2
Service: 3
They are friendly and have quick service. The menu is great , especially the bundle menu. It is family friendly and easy to access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Burrito, Quesadilla, Chicken Taco, Fish Tacos, Cheese Burritos, Grilled Chicken Burrito
The plus-size man at the drive-thru in the evening put on a full display of fussiness, arguing over how many napkins he was supposed to give away. He achieved nothing except proving his supersized pettiness.
Overall, poor customer service they are more occupied talking to other then helping customers. Food wasn't even reliable for being pricey fast food
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Taco
F this place, it use to be good but they ripped me off and overcharge me anddidn't give me a receipt so disappointed not coming back here no more
Atmosphere: 1
Food: 1
Service: 1
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