Pizza was under cooked and cheese was not melted. Toppings were not cooked through and the crust was like eating on a slice of bread. I threw the entire pizza in the trash.
Alberto Gomez II
Nice people and employees
Diane Talavera
I used go buy pizza here before the pandemic and the food, service and quality was great. I had not been there since then and went yesterday for the 1st time in 4 years and was very disappointed. The pizza was rubbery and not good, the cashier who is also the cook was an older lady who definitely had no experience in customer service she was not friendly, very slow moving and almost made me want to walk out and say never mind but since I'm not rude I just ordered and waited.....I'll stick with the other cheap pizza chain
jay S
Food and customer service is amazing
Hector Delgado
You have a good pizza and you have a good service thank you
Atmosphere: 5
Food: 5
Service: 5
WildSnipez G
So to give context I have been ordering the large pepperoni cheesy bread for over a 2 years now. The thing about this item is most of the employees don't know what it is from the phone order so they get it wrong from time to time, I would have to go in and explain to them, and they remake it. I'm usually ok with this, it waste 15 mins of my time but whatever. Today same thing happen they made a large cheesy bread for me but did not include the pepperoni when I made sure to repeat it on the phone. So I waited there for them to remake the item. Turns out I was just waiting for them to bake up slices of pepperoni, yea your read that right only slices of pepperoni to throw onto the cold cheesy bread thats been sitting there for a while now. So what I don't get is in that time you could have made a cheesy bread with pepperoni attached to it, because this one the pepperoni is detached and falls off at the slightest movement. Skimping out for what? I didn't even express frustration in waiting, just paid sat down and they could even give the courtesy to make fresh cheesy bread... throwing on the ingredients does not make a pizza, what do you think the cheese is for exactly.... to make sure those ingredients stick. Also was skipping out of the cheese seasoning till I told them to re-season. Not that the management cares since reading all the reviews they give the same cookie cutter answer without ever addressing the problem of the employees but if management wants proof, check your camera footage October 5, 2024 around 4:35-4:50 you'll see your employee making the wrong cheesy bread, leaving it out to be cold, not making a new one with pepperoni but rather half baking slices of pepperoni to toss on a cold item
Atmosphere: 3
Food: 3
Service: 1
Jesus Galan Avila
Fast service and good food. Customer service could use some improving.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Large Pepperoni or Cheese Pizza
Leonardo Morales Rivera
I like this pizza because they use sliced ham on Hawaiian pizza, other pizzerias use diced ham and so it's not very good.
Jose
You get what you pay for. Little Ceaser still better for same price. Frozen pizza at the supermarket tastes better than this. Good luck.
The pizza is very good and the service is good and very friendly.
Atmosphere: 4
Food: 5
Service: 5
Marco Hernandez
I called in a phone order and the initial cashier could not understand me, so another individual was put on the phone. My order for deep dish was not understood or lost in translation. I proceed to call them when my pizza arrived and again it seemed like I was not being comprehended, so I ask for an employee who would be able to understand and I was told to bring back my pizza to get my proper order. Once I arrived there was this antagonistic older Hispanic woman who instigated a confrontation, not listening to the customer and acknowledging a mistake. Trying to make into something it was not, accusing me of complaining of non-English speaking employees when I had just asked for someone who could understand. This ‘manager’ is the most abrasive person I’ve encountered at any establishment, not a leader but an instigator. This happened at 9:30pm, June 12, at the El Monte location on the corner of Ramona and peck. I read reviews about her, didn’t think I would experience it. The product is better than the presentation, just be wary of this particular employee. Corporate, are you paying attention?
Food: 3
Service: 1
Highly Wicked
I went for the first time to buy pizza and wings in this place, everything was very delicious and clean... what I disliked A LOT was the way the lady who works there treated another employee of this place, I don't know if she is the owner but she went too far, scolding the young man in a very cruel way, since there were around 6 people waiting for their pizzas. Being a small place, we all realized what the lady was saying to the young man and all of us who were there had a hard time. very UNPLEASANT moment! I hope the young man quits this job because no job is worth being treated like this! There are ways to teach and serve customers and this lady is the worst JETONA! I didn't even feel like going back to buy!
Atmosphere: 1
Food: 3
Service: 1
Ramiro Huerta
Good friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Large Pepperoni or Cheese Pizza, Pizza
Eevee
I always love coming here to order my pizza. Their pizza is the best pizza out there in my opinion. I really love how the pizza is always fresh and how the workers are always nice! I'm a regular customer that always orders here whenever I can! I love this place :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Piara Large Pepperoni Pizza, Piara Deep Dish Pepperoni Pizza, 1 Topping Pizza Lunch Combo
Delicious pizza amazing customer service
Pizza was under cooked and cheese was not melted. Toppings were not cooked through and the crust was like eating on a slice of bread. I threw the entire pizza in the trash.
Nice people and employees
I used go buy pizza here before the pandemic and the food, service and quality was great. I had not been there since then and went yesterday for the 1st time in 4 years and was very disappointed. The pizza was rubbery and not good, the cashier who is also the cook was an older lady who definitely had no experience in customer service she was not friendly, very slow moving and almost made me want to walk out and say never mind but since I'm not rude I just ordered and waited.....I'll stick with the other cheap pizza chain
Food and customer service is amazing
You have a good pizza and you have a good service thank you
Atmosphere: 5
Food: 5
Service: 5
So to give context I have been ordering the large pepperoni cheesy bread for over a 2 years now. The thing about this item is most of the employees don't know what it is from the phone order so they get it wrong from time to time, I would have to go in and explain to them, and they remake it. I'm usually ok with this, it waste 15 mins of my time but whatever. Today same thing happen they made a large cheesy bread for me but did not include the pepperoni when I made sure to repeat it on the phone. So I waited there for them to remake the item. Turns out I was just waiting for them to bake up slices of pepperoni, yea your read that right only slices of pepperoni to throw onto the cold cheesy bread thats been sitting there for a while now. So what I don't get is in that time you could have made a cheesy bread with pepperoni attached to it, because this one the pepperoni is detached and falls off at the slightest movement. Skimping out for what? I didn't even express frustration in waiting, just paid sat down and they could even give the courtesy to make fresh cheesy bread... throwing on the ingredients does not make a pizza, what do you think the cheese is for exactly.... to make sure those ingredients stick. Also was skipping out of the cheese seasoning till I told them to re-season. Not that the management cares since reading all the reviews they give the same cookie cutter answer without ever addressing the problem of the employees but if management wants proof, check your camera footage October 5, 2024 around 4:35-4:50 you'll see your employee making the wrong cheesy bread, leaving it out to be cold, not making a new one with pepperoni but rather half baking slices of pepperoni to toss on a cold item
Atmosphere: 3
Food: 3
Service: 1
Fast service and good food. Customer service could use some improving.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Large Pepperoni or Cheese Pizza
I like this pizza because they use sliced ham on Hawaiian pizza, other pizzerias use diced ham and so it's not very good.
You get what you pay for. Little Ceaser still better for same price. Frozen pizza at the supermarket tastes better than this. Good luck.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The pizza is very good and the service is good and very friendly.
Atmosphere: 4
Food: 5
Service: 5
I called in a phone order and the initial cashier could not understand me, so another individual was put on the phone. My order for deep dish was not understood or lost in translation. I proceed to call them when my pizza arrived and again it seemed like I was not being comprehended, so I ask for an employee who would be able to understand and I was told to bring back my pizza to get my proper order. Once I arrived there was this antagonistic older Hispanic woman who instigated a confrontation, not listening to the customer and acknowledging a mistake. Trying to make into something it was not, accusing me of complaining of non-English speaking employees when I had just asked for someone who could understand. This ‘manager’ is the most abrasive person I’ve encountered at any establishment, not a leader but an instigator. This happened at 9:30pm, June 12, at the El Monte location on the corner of Ramona and peck. I read reviews about her, didn’t think I would experience it. The product is better than the presentation, just be wary of this particular employee. Corporate, are you paying attention?
Food: 3
Service: 1
I went for the first time to buy pizza and wings in this place, everything was very delicious and clean... what I disliked A LOT was the way the lady who works there treated another employee of this place, I don't know if she is the owner but she went too far, scolding the young man in a very cruel way, since there were around 6 people waiting for their pizzas. Being a small place, we all realized what the lady was saying to the young man and all of us who were there had a hard time. very UNPLEASANT moment! I hope the young man quits this job because no job is worth being treated like this! There are ways to teach and serve customers and this lady is the worst JETONA! I didn't even feel like going back to buy!
Atmosphere: 1
Food: 3
Service: 1
Good friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Large Pepperoni or Cheese Pizza, Pizza
I always love coming here to order my pizza. Their pizza is the best pizza out there in my opinion. I really love how the pizza is always fresh and how the workers are always nice! I'm a regular customer that always orders here whenever I can! I love this place :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Piara Large Pepperoni Pizza, Piara Deep Dish Pepperoni Pizza, 1 Topping Pizza Lunch Combo
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