Juice Crafters - Encino

Love sipping on the Citrus Green juice. Fresh, tangy, and packed with nutrients!

So amazing! Can't wait to try every bowl they have!

Peach Paradise smoothie is so creamy and sweet. It’s my dessert alternative.Peach Paradise smoothie is so creamy and sweet. It’s my dessert alternative.

Amazing team at Click Happy! Our website redesign looks sleek and professional, and their ad campaigns delivered great ROI.

Pacific love smoothie is my antioxidant fix.

The muscle builder was super creamy and satisfying, perfect for post-workout recovery.

Atmosphere: 5

Food: 5

Service: 5

Jamba Juice is better, the juice has all this weird extra stuff in the smoothies which makes it taste weird

Atmosphere: 1

Food: 1

Service: 1

Sooo many toppings from a nice young man with 2 gold earrings great service

Food: 5

Service: 5

A little expensive

Atmosphere: 5

Food: 5

Service: 5

Juice Crafters Encino - A Huge Disappointment!!!! :(

I have been a loyal customer of Juice Crafters Encino for several years now, but my recent experiences have left me incredibly disappointed, frustrated, and upset. The quality of their products has seriously declined over the years, and it's disheartening to see a place I once loved become such a letdown.

Firstly, the portions have noticeably shrunk, and the flavors are now more bland and flavorless than ever. It feels like they are cutting corners and compromising on quality, which is unacceptable for a place that charges premium prices. This decline in quality is not just noticeable but glaringly obvious.

My recent visit was the tipping point. I ordered acai bowls, which used to be a treat, but what I received looked like it was made by a child. The presentation was sloppy, and to make matters worse, several items we paid for were missing. This level of carelessness is inexcusable. If I am paying a premium, I expect to receive what I ordered, and I expect it to be made with care and attention to detail.

To add insult to injury, we also paid for alkaline water and were given regular water without any notification. This might seem like a small issue, but it speaks volumes about the lack of attention and care put into their service. Customers should not have to double-check their orders for basic items, especially when the staff should be responsible for ensuring accuracy.

When we called the store to notify them of these issues, we were told that a manager wouldn't be in for another day. We left our information, expecting a call back when the manager was available, but two days later, we have heard nothing. This complete lack of follow-up and customer service is infuriating. It's one thing to make mistakes, but not addressing them or showing any effort to rectify the situation is simply unacceptable.

What makes this experience even more disappointing is the false sense of family and community they claim to promote when you visit the store. They emphasize being a family business and even force you to tip when checking out, yet they don't treat you like family or show any genuine care for their business or their customers.

I am writing this review with the hope that management will take these issues seriously and make the necessary changes. Juice Crafters Encino, you have lost a loyal customer, and I sincerely hope you take this feedback to heart. Your customers deserve better, and if you don't make significant improvements, I am sure I won't be the last to walk away.

Atmosphere: 1

Food: 1

Service: 1

They close real early and aren’t even open as late as they claim (closed by 620pm)

Ordered Ginger cayenne shot: This shot gives me a natural energy boost. Felt so healthy!

Ordered Ginger cayenne shot: This shot gives me a natural energy boost. Felt so healthy!

Had the best smoothie ever today!!! Wake me up is next level!

Ordered Ginger cayenne shot: This shot gives me a natural energy boost. Felt so healthy!