Shishi
18000 Ventura Blvd 2nd Floor, Encino
(424) 332-6103
Recent Reviews
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The manager was extremely rude, dismissive, and impatient. Instead of listening to my concern, they spoke over me and made me feel uncomfortable. Customer service should be respectful, especially from someone in a management position.
I went there with Mom for the first time because she wanted to go there.
Food so salty .
The Best was Eggplant dip.
It was overly priced.
I needed glass a water as emergency for Mom it took 4 minutes to bring a bottle water.
I went to the so called bar let me get a glass water from the sink.
So the dude snaps wait we don't have a glass .
Can u wait .
Mom was choking, thanks God everything was fine.
He ask me to wait.
Wow.
Going back not even if you pay me or send me an invitation.
Atmosphere: 2
Food: 1
Service: 1
There is a big chance you will end up getting insulted for no reason by the female walking all over all the time.She doses not have the temper to run a business and she is high.place smells music isn' t good shisha average. I can't say anything positive. Poor organization. We waited 45 minutes to get the bill.
Amazing Persian restaurant and hookah lounge! The food was absolutely delicious full of authentic flavors, perfectly cooked kebabs, and fresh ingredients. Portions were generous and everything came out hot and beautifully presented.
The atmosphere is cozy and stylish, perfect for a relaxed dinner or hanging out with friends. The hookah was smooth, flavorful, and well prepared definitely one of the best I’ve had.
Service was friendly, attentive, and welcoming from start to finish. You can tell they really care about quality and the customer experience.
Highly recommend this spot for great Persian food, top-tier hookah, and a chill vibe. I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Fruit platter drinks and cheesecake was a fire. We loved the belly dancers.
Disappointing First Experience – Unlikely to Return
Last night, we decided to try Shishi Lounge for dinner and tea. We called ahead, and a gentleman took our name for a reservation — no mention was made of any minimum spend requirement.
Upon arrival, the hostess seated us, but then our server informed us of a $60 per person minimum. My brother explained that we had called earlier and weren’t informed of this policy. The server then said he would make an “exception” for us, which already made the situation feel uncomfortable and unwelcoming.
My brother, trying to keep things polite, mentioned that only 2 or 3 of us (out of 5) planned to eat, and the rest would order tea and appetizers. He even asked if we should just leave. The server responded with, “Don’t worry, I know my job — I’ll make it work.” So we decided to stay.
We ordered a soltani, a combo appetizer plate, some drinks, and tea. However, we were charged for a lemon tea we never ordered. At that point, we were too drained to argue over a small charge, so we paid the bill and left after about an hour and a half.
As for the food:
• Appetizers were below average
• Soltani was just okay — nothing memorable
Overall, our first visit felt uncomfortable, and the lack of transparency, average food quality, and questionable service left a poor impression.
You want to spend your money at places where your business is appreciated and you’re treated with respect and served quality food. Unfortunately, this wasn’t the case here. I doubt any of us will be returning.
Atmosphere: 1
Food: 1
Service: 1
I had my birthday and everything was absolutely amazing! I had about 40 guests, and the management was so professional. The DJ was fantastic, the servers were super nice, the food was delicious, and the dancers were incredible. Thank you so much, Veronika and Mohammed, for making everything perfect. A special thanks to Randy, the videographer so professional and talented. I truly appreciate everything and highly recommend your team!
Atmosphere: 5
Food: 5
Service: 5
From the moment I arrived, one person stood out from the rest, Jade. She was welcoming, attentive, and truly made a lasting impression. What really stood out was that Jade didn't just provide service, but she brought the whole experience together.
At any food place, the quality of the food is obviously important, but the service is equally as important. Jade is hands down the best at what she does. From what I observed, she kept everything running smoothly and made me feel valued. She's the kind of person who can turn a good day into a great one
Atmosphere: 4
Food: 4
Service: 5
They overcharge and the menu price is NOT what’s actually charged. They also fake the actual tip amount and add on more than what’s presented.
Where in the world people charge for bringing drink from outside! if it was policy they could've tell us not to drink outside drink.we saw people bring drink from outside always as their drink is ridiculously expensive ,we just brought 2 can sodas and they charged 170$ just for that.If it's not BS ,don't know what's that .
Atmosphere: 1
Service: 1
Restaurantji Recommends
One of the best place, let's shout out for Ramin and karim for best service it's one of the friendly and welcoming place, they pack the best and smooth hookah ,like no one else can pack.
Atmosphere: 5
Food: 5
Service: 5
Best place ever
Atmosphere: 5
Food: 5
Service: 5
The place is amazing and the great you well
Atmosphere: 5
Food: 5
Service: 5
This place it’s off the hooks went there with friends to celebrate there birthday the service was amazing the decoration, the atmosphere the Vibe, the DJ and I can’t say enough about how delicious the food was. I Will celebrate my birthday here 💯
Atmosphere: 5
Food: 5
Service: 5
I love this hookah lounge IM so glad they are open now @ 10am with the b
unch spacials
Atmosphere: 5
Food: 5
Service: 5
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