Disappointing First Experience – Unlikely to Return
Last night, we decided to try Shishi Lounge for dinner and tea. We called ahead, and a gentleman took our name for a reservation — no mention was made of any minimum spend requirement.
Upon arrival, the hostess seated us, but then our server informed us of a $60 per person minimum. My brother explained that we had called earlier and weren’t informed of this policy. The server then said he would make an “exception” for us, which already made the situation feel uncomfortable and unwelcoming.
My brother, trying to keep things polite, mentioned that only 2 or 3 of us (out of 5) planned to eat, and the rest would order tea and appetizers. He even asked if we should just leave. The server responded with, “Don’t worry, I know my job — I’ll make it work.” So we decided to stay.
We ordered a soltani, a combo appetizer plate, some drinks, and tea. However, we were charged for a lemon tea we never ordered. At that point, we were too drained to argue over a small charge, so we paid the bill and left after about an hour and a half.
As for the food: • Appetizers were below average • Soltani was just okay — nothing memorable
Overall, our first visit felt uncomfortable, and the lack of transparency, average food quality, and questionable service left a poor impression.
You want to spend your money at places where your business is appreciated and you’re treated with respect and served quality food. Unfortunately, this wasn’t the case here. I doubt any of us will be returning.
Atmosphere: 1
Food: 1
Service: 1
Negin
I had my birthday and everything was absolutely amazing! I had about 40 guests, and the management was so professional. The DJ was fantastic, the servers were super nice, the food was delicious, and the dancers were incredible. Thank you so much, Veronika and Mohammed, for making everything perfect. A special thanks to Randy, the videographer so professional and talented. I truly appreciate everything and highly recommend your team!
Atmosphere: 5
Food: 5
Service: 5
Chris Hernandez
From the moment I arrived, one person stood out from the rest, Jade. She was welcoming, attentive, and truly made a lasting impression. What really stood out was that Jade didn't just provide service, but she brought the whole experience together.
At any food place, the quality of the food is obviously important, but the service is equally as important. Jade is hands down the best at what she does. From what I observed, she kept everything running smoothly and made me feel valued. She's the kind of person who can turn a good day into a great one
Atmosphere: 4
Food: 4
Service: 5
Bree Jones
They overcharge and the menu price is NOT what’s actually charged. They also fake the actual tip amount and add on more than what’s presented.
aalisa chowdhury
Where in the world people charge for bringing drink from outside! if it was policy they could've tell us not to drink outside drink.we saw people bring drink from outside always as their drink is ridiculously expensive ,we just brought 2 can sodas and they charged 170$ just for that.If it's not BS ,don't know what's that .
Atmosphere: 1
Service: 1
Aileen Ginosian
One of the best place, let's shout out for Ramin and karim for best service it's one of the friendly and welcoming place, they pack the best and smooth hookah ,like no one else can pack.
Atmosphere: 5
Food: 5
Service: 5
d v
Best place ever
Atmosphere: 5
Food: 5
Service: 5
Enmanuel Colina
The place is amazing and the great you well
Atmosphere: 5
Food: 5
Service: 5
Manolo Hernandez
This place it’s off the hooks went there with friends to celebrate there birthday the service was amazing the decoration, the atmosphere the Vibe, the DJ and I can’t say enough about how delicious the food was. I Will celebrate my birthday here 💯
Atmosphere: 5
Food: 5
Service: 5
Martin Perez
I love this hookah lounge IM so glad they are open now @ 10am with the b unch spacials
I went there to celebrate my 25th birthday with my family and friends. I highly recommend this lounge. They took extra care of me and my guests of 55. very friendly staff amazing delicious food and I can say the best hookah I smoked in my life.
Atmosphere: 5
Food: 5
Service: 5
Pouria “Havi” Reza
Maybe this place isn't to my taste, but I wasn't happy the whole time I was there and I didn't like the atmosphere there.
marissa hofmann
Beautiful experience! I had a great time. Hookah, food, service etc. was fantastic. Will be back! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Steven Remery
I’ve been coming to this hookah lounge for the past two months, and it’s quickly become my go-to spot. I visit a few times a week to relax, enjoy some hookah, and even eat lunch while I get some computer work done. The atmosphere here is incredibly peaceful, perfect for unwinding or focusing on tasks.
The owner, Imin, is always onsite and incredibly friendly, creating a welcoming vibe from the moment you walk in. The staff, especially Amir, are top-notch—Amir always remembers the hookah flavor I order and makes sure everything is just right. Ramin is also super friendly and adds to the great experience.
The lounge is clean and well-maintained, with restrooms that are always stocked with soap and paper towels, which is something I really appreciate. This place is the perfect blend of relaxation, productivity, and great service. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Jana Litvin
Amazing place great food , best service. Best Management caring and respectful
Disappointing First Experience – Unlikely to Return
Last night, we decided to try Shishi Lounge for dinner and tea. We called ahead, and a gentleman took our name for a reservation — no mention was made of any minimum spend requirement.
Upon arrival, the hostess seated us, but then our server informed us of a $60 per person minimum. My brother explained that we had called earlier and weren’t informed of this policy. The server then said he would make an “exception” for us, which already made the situation feel uncomfortable and unwelcoming.
My brother, trying to keep things polite, mentioned that only 2 or 3 of us (out of 5) planned to eat, and the rest would order tea and appetizers. He even asked if we should just leave. The server responded with, “Don’t worry, I know my job — I’ll make it work.” So we decided to stay.
We ordered a soltani, a combo appetizer plate, some drinks, and tea. However, we were charged for a lemon tea we never ordered. At that point, we were too drained to argue over a small charge, so we paid the bill and left after about an hour and a half.
As for the food:
• Appetizers were below average
• Soltani was just okay — nothing memorable
Overall, our first visit felt uncomfortable, and the lack of transparency, average food quality, and questionable service left a poor impression.
You want to spend your money at places where your business is appreciated and you’re treated with respect and served quality food. Unfortunately, this wasn’t the case here. I doubt any of us will be returning.
Atmosphere: 1
Food: 1
Service: 1
I had my birthday and everything was absolutely amazing! I had about 40 guests, and the management was so professional. The DJ was fantastic, the servers were super nice, the food was delicious, and the dancers were incredible. Thank you so much, Veronika and Mohammed, for making everything perfect. A special thanks to Randy, the videographer so professional and talented. I truly appreciate everything and highly recommend your team!
Atmosphere: 5
Food: 5
Service: 5
From the moment I arrived, one person stood out from the rest, Jade. She was welcoming, attentive, and truly made a lasting impression. What really stood out was that Jade didn't just provide service, but she brought the whole experience together.
At any food place, the quality of the food is obviously important, but the service is equally as important. Jade is hands down the best at what she does. From what I observed, she kept everything running smoothly and made me feel valued. She's the kind of person who can turn a good day into a great one
Atmosphere: 4
Food: 4
Service: 5
They overcharge and the menu price is NOT what’s actually charged. They also fake the actual tip amount and add on more than what’s presented.
Where in the world people charge for bringing drink from outside! if it was policy they could've tell us not to drink outside drink.we saw people bring drink from outside always as their drink is ridiculously expensive ,we just brought 2 can sodas and they charged 170$ just for that.If it's not BS ,don't know what's that .
Atmosphere: 1
Service: 1
One of the best place, let's shout out for Ramin and karim for best service it's one of the friendly and welcoming place, they pack the best and smooth hookah ,like no one else can pack.
Atmosphere: 5
Food: 5
Service: 5
Best place ever
Atmosphere: 5
Food: 5
Service: 5
The place is amazing and the great you well
Atmosphere: 5
Food: 5
Service: 5
This place it’s off the hooks went there with friends to celebrate there birthday the service was amazing the decoration, the atmosphere the Vibe, the DJ and I can’t say enough about how delicious the food was. I Will celebrate my birthday here 💯
Atmosphere: 5
Food: 5
Service: 5
I love this hookah lounge IM so glad they are open now @ 10am with the b
unch spacials
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went there to celebrate my 25th birthday with my family and friends. I highly recommend this lounge. They took extra care of me and my guests of 55. very friendly staff amazing delicious food and I can say the best hookah I smoked in my life.
Atmosphere: 5
Food: 5
Service: 5
Maybe this place isn't to my taste, but I wasn't happy the whole time I was there and I didn't like the atmosphere there.
Beautiful experience! I had a great time. Hookah, food, service etc. was fantastic. Will be back! Thanks!
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this hookah lounge for the past two months, and it’s quickly become my go-to spot. I visit a few times a week to relax, enjoy some hookah, and even eat lunch while I get some computer work done. The atmosphere here is incredibly peaceful, perfect for unwinding or focusing on tasks.
The owner, Imin, is always onsite and incredibly friendly, creating a welcoming vibe from the moment you walk in. The staff, especially Amir, are top-notch—Amir always remembers the hookah flavor I order and makes sure everything is just right. Ramin is also super friendly and adds to the great experience.
The lounge is clean and well-maintained, with restrooms that are always stocked with soap and paper towels, which is something I really appreciate. This place is the perfect blend of relaxation, productivity, and great service. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Amazing place great food , best service. Best Management caring and respectful
Atmosphere: 5
Food: 5
Service: 5
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