Recommended dishes: Garlic Bread, Versailles Famous Garlic Chicken
Raquel Ontiveros
It was ok nothing out of this world good people good enviroment.
Atmosphere: 5
Food: 4
Service: 5
Ward Rasmussen
Good food, good value, & nice people! Tables and chairs arranged for maximum capacity, not impressive or decorative, no frills there.
Atmosphere: 4
Food: 5
Service: 5
Ino Alvarez
Hello San Fernando Valley family,
Yesterday I went to buy lunch at Versalles in Encino to eat at home. I ordered arroz con pollo and roast pork. When I got home — I live 15 minutes from the restaurant — the roast pork had a strong rotten smell. I initially thought the smell was coming from outside, so I decided to take a small bite just to check.
Well, without going into too much detail, I’ve been dealing with unbearable diarrhea ever since.
Why would you do this? What’s the need to sell food in such poor condition to customers — especially when life has become so expensive?
Who’s going to pay my Kaiser bill now? Food poisoning isn’t just unpleasant — it’s dangerous.
Please be responsible. Versailles you have more that 20 years in this business.
John Priebe
Reliably delicious chicken and pork dishes are exceeded only by the friendly wait staff, most of whom are long time employees.
Atmosphere: 4
Food: 5
Service: 5
Nate Hyland
Favorite Cuban place!! Right by my martial arts gym, Hiro Martial Arts. It's my post training fuel. I love the garlic chicken with rice and beans and plantains.
Sterling Barbour
The staff is always happy and helpful. I was surprise they even called me by my name......they remembered. Great food and really enjoyed dinner last night - Sterling B
Atmosphere: 5
Food: 5
Service: 5
Den D
It’s very unfortunate but not surprising their location is down right disgusting it’s what you don’t see but the Health department does
Aaron Simpson
Beware: the hours are listed as closing at 10:00p, but it really closes at nine. I came at 8:50p on a Saturday and was rushed to order because I was told the kitchen closes at nine, so I left. It would be less confusing to say it closes at nine and not admit customers after that point.
Service: 3
Nick Mathews
I love the pork! I order the combo with chicken with pork and make it all "pork "!
Versailles Cuban food is outstanding here and at their other branches. Staff here has always been friendly. One time I accidentally placed a takeout order, but at the wrong branch. The guys hustled to make my order there after my screwup.
This place has really changed and I am sorry to say we will NEVER be back!!!!! Food was cold bread tasted like it was frozen for months. My daughter got there at 1:30 she was never offered bread or drinks all the rest of the family got there at 2:15 not til 2:30 were we offered any drinks we had to ask for bread. Our long time waiter was nervous and could not remember our drink orders especially we had Lil kids and never offered refills. He used to be so kind and always ready to serve us by 2:45 a man with red hair new to us took our orders the orders were pretty much all the same and on the lunch special menu. Beans were spoiled rice was cold and hard, 6 shredded beef dishes, 4 chicken plates, 1 chicken with yellow rice, vegetarian plate and chicken wings 10 drinks Almost 400.00 we spent. We were all so sad thought for sure this must have been a mistake. Each family paid for their own orders which 2 families only had 2 plates. Mine was $64.00 2 shredded beef and 1 lemonade. My parents $62.00 1 seasoned beef, 1 chicken and 2 lemonade. This included a pre-gratuity. I'm writing this review to tell Versailles we will not be returning and we are so very sad. We celebrated Birthdays and new beginings.The menu clearly says lunch special til 3pm when we discussed this with the red hair man he stated the ordered was not put into the system til 3:15. The last meal was ordered at 2:52pm. The reason I'm writing this review a week later is because we got together again and spoke how disappointed we all were. We said it must be under new management they use to welcome us with happy faces giving my mom a hug and this time they acted as though it was our first time there.
Jennie Izumi
I always enjoy the #1, it is my favorite
Food: 5
Service: 5
Recommended dishes: Sauce
Mike Peters
An amazingly simple and tasty joint. Good servers and a fantastic basic fare.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Famoso Pollo Versailles - Famous Garlic Chicken
Jeffrey Bermudez
Super friendly as usual, asked for the famous chicken and now they have the all white meat option!
Their bohemia beer on the menu is great as well served in a frosted mug!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famoso Pollo Versailles - Famous Garlic Chicken
Xlnt service and food as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread, Versailles Famous Garlic Chicken
It was ok nothing out of this world good people good enviroment.
Atmosphere: 5
Food: 4
Service: 5
Good food, good value, & nice people! Tables and chairs arranged for maximum capacity, not impressive or decorative, no frills there.
Atmosphere: 4
Food: 5
Service: 5
Hello San Fernando Valley family,
Yesterday I went to buy lunch at Versalles in Encino to eat at home. I ordered arroz con pollo and roast pork. When I got home — I live 15 minutes from the restaurant — the roast pork had a strong rotten smell. I initially thought the smell was coming from outside, so I decided to take a small bite just to check.
Well, without going into too much detail, I’ve been dealing with unbearable diarrhea ever since.
Why would you do this?
What’s the need to sell food in such poor condition to customers — especially when life has become so expensive?
Who’s going to pay my Kaiser bill now?
Food poisoning isn’t just unpleasant — it’s dangerous.
Please be responsible.
Versailles you have more that 20 years in this business.
Reliably delicious chicken and pork dishes are exceeded only by the friendly wait staff, most of whom are long time employees.
Atmosphere: 4
Food: 5
Service: 5
Favorite Cuban place!! Right by my martial arts gym, Hiro Martial Arts. It's my post training fuel. I love the garlic chicken with rice and beans and plantains.
The staff is always happy and helpful. I was surprise they even called me by my name......they remembered. Great food and really enjoyed dinner last night - Sterling B
Atmosphere: 5
Food: 5
Service: 5
It’s very unfortunate but not surprising their location is down right disgusting it’s what you don’t see but the Health department does
Beware: the hours are listed as closing at 10:00p, but it really closes at nine. I came at 8:50p on a Saturday and was rushed to order because I was told the kitchen closes at nine, so I left. It would be less confusing to say it closes at nine and not admit customers after that point.
Service: 3
I love the pork! I order the combo with chicken with pork and make it all "pork "!
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Versailles Cuban food is outstanding here and at their other branches. Staff here has always been friendly. One time I accidentally placed a takeout order, but at the wrong branch. The guys hustled to make my order there after my screwup.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Famoso Pollo Versailles - Famous Garlic Chicken, Flan, Frijoles Negros
This place has really changed and I am sorry to say we will NEVER be back!!!!! Food was cold bread tasted like it was frozen for months. My daughter got there at 1:30 she was never offered bread or drinks all the rest of the family got there at 2:15 not til 2:30 were we offered any drinks we had to ask for bread. Our long time waiter was nervous and could not remember our drink orders especially we had Lil kids and never offered refills. He used to be so kind and always ready to serve us by 2:45 a man with red hair new to us took our orders the orders were pretty much all the same and on the lunch special menu. Beans were spoiled rice was cold and hard, 6 shredded beef dishes, 4 chicken plates, 1 chicken with yellow rice, vegetarian plate and chicken wings 10 drinks Almost 400.00 we spent. We were all so sad thought for sure this must have been a mistake. Each family paid for their own orders which 2 families only had 2 plates. Mine was $64.00 2 shredded beef and 1 lemonade. My parents $62.00 1 seasoned beef, 1 chicken and 2 lemonade. This included a pre-gratuity. I'm writing this review to tell Versailles we will not be returning and we are so very sad. We celebrated Birthdays and new beginings.The menu clearly says lunch special til 3pm when we discussed this with the red hair man he stated the ordered was not put into the system til 3:15. The last meal was ordered at 2:52pm. The reason I'm writing this review a week later is because we got together again and spoke how disappointed we all were. We said it must be under new management they use to welcome us with happy faces giving my mom a hug and this time they acted as though it was our first time there.
I always enjoy the #1, it is my favorite
Food: 5
Service: 5
Recommended dishes: Sauce
An amazingly simple and tasty joint. Good servers and a fantastic basic fare.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Famoso Pollo Versailles - Famous Garlic Chicken
Super friendly as usual, asked for the famous chicken and now they have the all white meat option!
Their bohemia beer on the menu is great as well served in a frosted mug!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famoso Pollo Versailles - Famous Garlic Chicken
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