Yamato
17200 Ventura Blvd #221, Encino
(818) 905-9920
Recent Reviews
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The food and service were great. This is why this is my favorite place! ššÆ #Food #Service #FavoritePlace
100/10 greatest food of all time, best restaurant oat šÆ chat ts is not Kevin we are so back
Great time had by all. I took my family and could other people. My 6 year old as well my Mother all eat and enjoy the hospitality from all staff members. The food was great prepared right in front of us. We had a birthday celebration with lights and song
Wonderful food, and plenty of it, you won't be disappointed nor hungry when you leave ,š
I love this place. Iāve been coming for years and they never disappoint.
The hostess Kim was really sweet and accommodating to our large group.
Kim we love you and we'll be back! ā¤ļø
Our chef Ishmael was really fun and the food was great!
One of favorite places. We always gathered for my grandson's birthday.
Thankful to the staff who were so kind and helpful to our toddler and our big group
Dear [Restaurant Name],
I hope this message finds you well. I feel compelled to share my recent experience at your establishment, as it was quite disheartening.
Firstly, I must express my disappointment with the customer service provided by your manager, Kimberly. As someone who manages over eight offices, I have never encountered a manager who was as inconsiderate and unprofessional. A key responsibility of a manager is to resolve issues and provide constructive solutions, rather than offering a free appetizer as a response to a significant problem.
Let me explain what happened:
This past Friday night, my husband took our two young children to your restaurant, looking forward to the pre-show that your chefs typically present. Unfortunately, when my husband noticed that the chef was absent, he took the childrenāboth under the age of three and a halfāto the bathroom. This process took approximately ten minutes. Upon returning to the table, he discovered that the chef had already prepared 90% of the meat without any prior performance.
When my husband inquired if there would be a show, the chef did not respond. Being naturally shy, my husband did not press the issue further. Meanwhile, our children were upset, leading him to take most of the food home.
The next day, when my husband shared this experience with me, I was livid. Not only did we spend a considerable amount of money, but our children were left disappointed by the lack of service.
I hope you take this feedback seriously and consider the impact that such experiences can have on your customers.
Atmosphere: 1
Food: 1
Service: 1
Amazing food. Amazing vibe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Restaurantji Recommends
Terrible service thatās kind of racist but they have such good food itās worth it.
Atmosphere: 3
Food: 5
Service: 1
Worst hibachi ever, serving size was small! Left hungry
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Sushi
Everybody was very nice, but there were fruit flies everywhere. I saw them fly onto my sushi, which made me lose my appetite. I tried the Salmon Roe, which tasted unusual. I've had this many times at a bunch of sushi restaurants, but something was just not right about it. I also saw a cockroach scurry across the wall and smelt unpleasant smells throughout the dinner. The workers were very nice and helpful, but I'm not sure I'd order sushi from here.
Atmosphere: 5
Food: 1
Service: 5
Donāt waste your money here
They rip you off
Server harassed my company. He kept jumping to conclusions and was helicoptering her when she asked for him to move away he stayed right next to her and kept provoking her to argue. She felt he was racially profiling her. My table spend about $700. Never experience anything like this.
Atmosphere: 3
Food: 4
Service: 3
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