The restaurant and bathroom are usually clean. When I talk to the employees they're usually nice and quick. But I will NEVER go through the drive through here again. The AI voice takes 15 minutes just to take an oder for 2 people. And you can forget substitutes, the Ai will not understand what you're asking for. The voice interaction rings through the whole kitchen, and the staff can intervene at anytime but usually won't even when asking to talk to a person. Last I went I just sat and ignored the bot until a human came.
Chynna Weddle
$30 for two combos, you have to drive around and wait up front for your food, fries cold, no sauce as asked, no napkins, order is wrong, what are these people getting paid more for again?
John Velez
Food is always great
Atmosphere: 5
Food: 5
Service: 5
Leo Larno
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Eric
The only reason I didn’t give this location 5 stars is because they aren’t open as late as the other spots in town but honestly it’s worth the trade off for how consistently good their food and service is, especially in comparison to McDonald’s or Jack in the Box in town. Everything’s hot, well packaged, and made correctly. The staff are all friendly and communicative, they ask if you need sauce or things to go with your meal unlike other spots in town. The prices and hours may not be great but the food and staff make it worth it at this location. Not sure why so many people are giving this place low stars for the AI, if you speak clearly and slowly it’s not difficult to have it to your order correctly. Even if it doesn’t, they’re pretty quick to ask what you need corrected. I go to this spot probably once every week to a couple weeks and I’ve never had issues like I’ve had at other places in town. I think the AI works fine if you don’t bark at it. I can’t believe people complain about being asked to back up when nobody’s in line too ? I’ve done that, it’s not like they take longer to get you your order…it’s keeping good metrics for unrealistic situations…why is it such a big hassle to put your car in reverse literally five feet and come back to help someone out when nobody’s in line. Honestly that’s just petty, I get incorrect orders and smashed food at McDonald’s and Jack in the box all the time but not here, maybe I’m just lucky though.
Atmosphere: 5
Food: 5
Service: 5
Matt R
Drinks haven't been carbonated for months. They won't fix it.
Lizette Rodriguez
Thank carls everything is Good and delicious
Food: 5
Ryan Carlson
We went through the drive through of store 1100886 (order #888583), and we had attendants ask us to reverse our car and pull forward twice so that the time on our order would restart. This is unacceptable. There was no one behind us in the drive through and you are inconveniencing your customers to try and make your store look better than it is. Our cashier was Mariana.
Talked to an AI, order was correct
The restaurant and bathroom are usually clean. When I talk to the employees they're usually nice and quick. But I will NEVER go through the drive through here again. The AI voice takes 15 minutes just to take an oder for 2 people. And you can forget substitutes, the Ai will not understand what you're asking for. The voice interaction rings through the whole kitchen, and the staff can intervene at anytime but usually won't even when asking to talk to a person. Last I went I just sat and ignored the bot until a human came.
$30 for two combos, you have to drive around and wait up front for your food, fries cold, no sauce as asked, no napkins, order is wrong, what are these people getting paid more for again?
Food is always great
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
The only reason I didn’t give this location 5 stars is because they aren’t open as late as the other spots in town but honestly it’s worth the trade off for how consistently good their food and service is, especially in comparison to McDonald’s or Jack in the Box in town. Everything’s hot, well packaged, and made correctly. The staff are all friendly and communicative, they ask if you need sauce or things to go with your meal unlike other spots in town. The prices and hours may not be great but the food and staff make it worth it at this location. Not sure why so many people are giving this place low stars for the AI, if you speak clearly and slowly it’s not difficult to have it to your order correctly. Even if it doesn’t, they’re pretty quick to ask what you need corrected. I go to this spot probably once every week to a couple weeks and I’ve never had issues like I’ve had at other places in town. I think the AI works fine if you don’t bark at it. I can’t believe people complain about being asked to back up when nobody’s in line too ? I’ve done that, it’s not like they take longer to get you your order…it’s keeping good metrics for unrealistic situations…why is it such a big hassle to put your car in reverse literally five feet and come back to help someone out when nobody’s in line. Honestly that’s just petty, I get incorrect orders and smashed food at McDonald’s and Jack in the box all the time but not here, maybe I’m just lucky though.
Atmosphere: 5
Food: 5
Service: 5
Drinks haven't been carbonated for months. They won't fix it.
Thank carls everything is Good and delicious
Food: 5
We went through the drive through of store 1100886 (order #888583), and we had attendants ask us to reverse our car and pull forward twice so that the time on our order would restart. This is unacceptable. There was no one behind us in the drive through and you are inconveniencing your customers to try and make your store look better than it is. Our cashier was Mariana.
Atmosphere: 1
Food: 4
Service: 1
Great food but just got a little pricey.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Get people
Atmosphere: 5
Food: 5
Service: 5
The workers there are friendly and on point with my orders especially the worker Ana she is very nice and professional
Atmosphere: 5
Food: 5
Service: 5
Ana is the one who served me today and is always nothing but kind.
Atmosphere: 5
Food: 5
Service: 5
Drive thru took 15 mins + @ 10:30pm, pretty sure I received the wrong drink size but on positive note my fries were not cold.
Atmosphere: 2
Food: 2
Service: 2
Staff is friendly and the food is hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Primal Angus Cheeseburger, Fried Zucchini, Guacamole Bacon Angus Burger Combo
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