Best Baskin-Robbins I've been to in years. Friendly servers and busy on most visits. Great selection of ice cream and cakes. I like the feel of a old school neighborhood ice cream parlor. This has one has it!
Atmosphere: 5
Food: 5
Service: 5
Mi Al
We love going to Baskin Robbins and we've been to this location many times. But today might be our last..I witnessed the lady serving ice cream dropped the scooper on the floor, picked it up and returned it without washing it! She saw me saw her doing it, yet she didn't hesitate and still didn't wash the scooper after the fact. :( It's sad that it happened but I hope management will do something about it and I hope no customers get sick.
ALMA TADIAMAN
Ultimate ice cream.
Atmosphere: 5
Food: 5
Service: 5
adan ramos
I love this visiting this Baskin Robbins because I can immediately tell the store is being ran well. It is always clean and the customer service is genuine. I was greeted with a smile and offered a sample of daiquiri ice, the flavor was to my liking and is consistent everytime. Alma served me my icecream and even asked how I was doing. She definitely made me feel welcome and happy with choosing this location. I will continue to make the 30 minute trip to visit this location.
Alison Grugan
Because I’m sick, I can only keep down BR’s vanilla malts. My mother has been going there daily for months to purchase one for me (I can’t drive). The staff has been WONDERFUL, until Ruby came into the picture. Mom ordered the usual but when she brought it home, it wasn’t vanilla and I can’t eat anything BUT vanilla or I’ll be violently ill. Mom took it back to BR. Ruby REFUSED to exchange it and yelled at my elderly mother! She screamed, “I didn’t make a mistake, YOU ordered it wrong!” Again, we’ve ordered the SAME thing for MONTHS! It went back and forth until my mom finally said, “let’s agree to disagree.” Ruby’s response? “NO! Because I’M RIGHT!!” Mom DID end up buying yet ANOTHER malt, because I did have to eat! So, one malt ended up costing us $28! We typically spend $8.99/malt, but Ruby charged mom $13.99/malt!When my mother came home, she was as white as a sheet and shaking. After she told me what happened, *I* called Ruby. When I asked her about verbally assaulting an elderly woman, she put the phone down on me! My husband called the Corporate Office when he got home from work and the gentleman he spoke to couldn’t have been nicer! He said that he would contact the owner of the Fillmore store and he, in turn, would call us back. That was 6 days ago and we’ve heard NOTHING. D*** move. We spend $270/month there……but NOT anymore!! Now we go to a BR that is further away but it’s well worth it because RUBY doesn’t work there!
Harshadrai Mistry
After eating cholate chips cookie dough icecream my tomi was hart badely. This is the first time had icecream and got bad experience.
Áine LaRaia
They have stickers to tell you information about the ice cream.its kid of cute
Wendy Embry
We visited a few weeks ago while driving thru. I was craving a mocha blast. We were helped by a young girl named Cynthia. She was the friendliest and did not mind answering all of our questions. She just made our day. I wish this Baskin-Robbins would be closer to our home.
ALVA CAMPUZANO
Excellent customer service. Great selection of flavors! Super clean! Very friendly and sweet staff!
Connie Hair-Breedlove
Ice cream!!! Their World Class Chocolate is the best!
Ice cream!!! Their World Class Chocolate is the best!
Raider Nation
Love the ice cream
fmklove
I order a Cookies n Cream cake and it was SUPER DELICIOUS!!!!!PERFECT SUGAR FLAVOR,MY SON WAS THRILLED WITH THE DECORATION,THANK YOU SO MUCH!!!!!!I will definitely go and visit this place again,great customer service!!!!!!
San Bernal
We went there ,We waited morein line more than 15 min and they didn't honor the happy hour because it was 2 min after!! Smh..more common sense may help!!
Jonathan Herrera
Very delicious ice cream. But, it costs a lot of money.
Best Baskin-Robbins I've been to in years. Friendly servers and busy on most visits. Great selection of ice cream and cakes. I like the feel of a old school neighborhood ice cream parlor. This has one has it!
Atmosphere: 5
Food: 5
Service: 5
We love going to Baskin Robbins and we've been to this location many times. But today might be our last..I witnessed the lady serving ice cream dropped the scooper on the floor, picked it up and returned it without washing it! She saw me saw her doing it, yet she didn't hesitate and still didn't wash the scooper after the fact. :( It's sad that it happened but I hope management will do something about it and I hope no customers get sick.
Ultimate ice cream.
Atmosphere: 5
Food: 5
Service: 5
I love this visiting this Baskin Robbins because I can immediately tell the store is being ran well. It is always clean and the customer service is genuine. I was greeted with a smile and offered a sample of daiquiri ice, the flavor was to my liking and is consistent everytime. Alma served me my icecream and even asked how I was doing. She definitely made me feel welcome and happy with choosing this location. I will continue to make the 30 minute trip to visit this location.
Because I’m sick, I can only keep down BR’s vanilla malts. My mother has been going there daily for months to purchase one for me (I can’t drive). The staff has been WONDERFUL, until Ruby came into the picture. Mom ordered the usual but when she brought it home, it wasn’t vanilla and I can’t eat anything BUT vanilla or I’ll be violently ill. Mom took it back to BR. Ruby REFUSED to exchange it and yelled at my elderly mother! She screamed, “I didn’t make a mistake, YOU ordered it wrong!” Again, we’ve ordered the SAME thing for MONTHS! It went back and forth until my mom finally said, “let’s agree to disagree.” Ruby’s response? “NO! Because I’M RIGHT!!” Mom DID end up buying yet ANOTHER malt, because I did have to eat! So, one malt ended up costing us $28! We typically spend $8.99/malt, but Ruby charged mom $13.99/malt!When my mother came home, she was as white as a sheet and shaking. After she told me what happened, *I* called Ruby. When I asked her about verbally assaulting an elderly woman, she put the phone down on me! My husband called the Corporate Office when he got home from work and the gentleman he spoke to couldn’t have been nicer! He said that he would contact the owner of the Fillmore store and he, in turn, would call us back. That was 6 days ago and we’ve heard NOTHING. D*** move. We spend $270/month there……but NOT anymore!! Now we go to a BR that is further away but it’s well worth it because RUBY doesn’t work there!
After eating cholate chips cookie dough icecream my tomi was hart badely. This is the first time had icecream and got bad experience.
They have stickers to tell you information about the ice cream.its kid of cute
We visited a few weeks ago while driving thru. I was craving a mocha blast. We were helped by a young girl named Cynthia. She was the friendliest and did not mind answering all of our questions. She just made our day. I wish this Baskin-Robbins would be closer to our home.
Excellent customer service. Great selection of flavors! Super clean! Very friendly and sweet staff!
Ice cream!!! Their World Class Chocolate is the best!
Restaurantji Recommends
Ice cream!!! Their World Class Chocolate is the best!
Love the ice cream
I order a Cookies n Cream cake and it was SUPER DELICIOUS!!!!!PERFECT SUGAR FLAVOR,MY SON WAS THRILLED WITH THE DECORATION,THANK YOU SO MUCH!!!!!!I will definitely go and visit this place again,great customer service!!!!!!
We went there ,We waited morein line more than 15 min and they didn't honor the happy hour because it was 2 min after!! Smh..more common sense may help!!
Very delicious ice cream. But, it costs a lot of money.
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