Always good service and delicious coffee at our neighborhood Starbucks.
Harry Criswell
The menu didn't show things like oatmeal or pastries. There was no display case to choose these items either. Had to ask if they served these items. Everything came out quickly except the plain black coffee which should have been the first thing done, probably by the person taking the order. But we've seen this happen more often than not.
Daisy
Consistent poor customer service at this location. Rarely will you get a staff person greet you with sincerity. Usually the words are said but their face says “you’re bothering me.”
Andrea Abney
Great service
Nisa
Allowed dogs inside restaurant . Just yuck !
Starbucks needs to do better !!!
Sabrina Rose
I’d give this big corporation 0 stars if it would allow. After being a customer who’s given this company plenty of money throughout the years, Starbucks has now made it very difficult for customers to simply use the restroom.
Last week I went through the drive through in Ukiah, Ca to then realize I needed to use the restroom before I left, so I parked and went in. The rest of the staff inside didn’t see me make my purchase so they refused to give me the code to the restroom…EVEN THOUGH I could offer a receipt from moments before.
Today, the same thing happened in Fort Bragg, Ca. I spent $20 in coffee, food and tip. About a half hour later I was still in the area and needed to use the restroom so I attempted to go back in (KNOWING I HAD JUST GAVE THEM MY MONEY SHORTLY BEFORE). I was told that I had to be a paying customer. I replied by letting them know that I had just made a purchase within the hour through the drive through and had a receipt from within the hour. They basically refused to give me the code EVEN THOUGH I could show them a receipt!
They claim restrooms are for “paying customers” WHICH I WAS BOTH TIMES yet I was refused access to the restrooms!
This is ABSOLUTELY ABSURD and a completely disrespectful!! I WOULD NEVER AND HAVE NEVER BEEN TREATED THIS WAY BY A MOM AND POP COFFEE SHOP….SOOOO I’ll be sure to give them my money from here on out!
Starbucks just lost a long time customer!!!
Natalia Siluianova
Wonderful coffee in a huge ceramic cup and a delicious sandwich
Sucheta Sanadi
This starbucks is big with lots of place to sit. Nice pleasant atmosphere. Service is very good. People serving are happy people people always smiling.
Atmosphere: 5
Food: 4
Service: 5
Richard Melrose
Need the coffee to start the day, always a great place to get you going
Atmosphere: 3
Food: 3
Service: 4
Haley Stout
Laughing talking crap because they couldn’t make my drinks correctly and tried to give me a smaller drink then I ordered and the lady that made my drink had a attitude
Would have been nice to know walk-in was closed before I walked across town
Service: 1
Dan
Why can’t this location get its crap together?! Last time I came by it was closed for a sewage problem. This time the store is closed, only the drive through is open.
Service: 1
Desse Heiselt
The worst customer service ever! Everyone everyday are so rude! They act like it's a big deal to make the drinks. None of them smile. They all act better than you. They are stuck up!!! Seriously need to work on being friendly with customers!!!!
Atmosphere: 2
Food: 5
Service: 1
Cody Whitten
No outlets, went down the road to Zappas which was a much better workspace and had great coffe/pastries.
Always good service and delicious coffee at our neighborhood Starbucks.
The menu didn't show things like oatmeal or pastries. There was no display case to choose these items either. Had to ask if they served these items. Everything came out quickly except the plain black coffee which should have been the first thing done, probably by the person taking the order. But we've seen this happen more often than not.
Consistent poor customer service at this location. Rarely will you get a staff person greet you with sincerity. Usually the words are said but their face says “you’re bothering me.”
Great service
Allowed dogs inside restaurant . Just yuck !
Starbucks needs to do better !!!
I’d give this big corporation 0 stars if it would allow. After being a customer who’s given this company plenty of money throughout the years, Starbucks has now made it very difficult for customers to simply use the restroom.
Last week I went through the drive through in Ukiah, Ca to then realize I needed to use the restroom before I left, so I parked and went in. The rest of the staff inside didn’t see me make my purchase so they refused to give me the code to the restroom…EVEN THOUGH I could offer a receipt from moments before.
Today, the same thing happened in Fort Bragg, Ca. I spent $20 in coffee, food and tip. About a half hour later I was still in the area and needed to use the restroom so I attempted to go back in (KNOWING I HAD JUST GAVE THEM MY MONEY SHORTLY BEFORE). I was told that I had to be a paying customer. I replied by letting them know that I had just made a purchase within the hour through the drive through and had a receipt from within the hour. They basically refused to give me the code EVEN THOUGH I could show them a receipt!
They claim restrooms are for “paying customers” WHICH I WAS BOTH TIMES yet I was refused access to the restrooms!
This is ABSOLUTELY ABSURD and a completely disrespectful!! I WOULD NEVER AND HAVE NEVER BEEN TREATED THIS WAY BY A MOM AND POP COFFEE SHOP….SOOOO I’ll be sure to give them my money from here on out!
Starbucks just lost a long time customer!!!
Wonderful coffee in a huge ceramic cup and a delicious sandwich
This starbucks is big with lots of place to sit. Nice pleasant atmosphere. Service is very good. People serving are happy people people always smiling.
Atmosphere: 5
Food: 4
Service: 5
Need the coffee to start the day, always a great place to get you going
Atmosphere: 3
Food: 3
Service: 4
Laughing talking crap because they couldn’t make my drinks correctly and tried to give me a smaller drink then I ordered and the lady that made my drink had a attitude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So convenient. So busy. Yet courteous and fast.
Atmosphere: 5
Food: 5
Service: 5
Would have been nice to know walk-in was closed before I walked across town
Service: 1
Why can’t this location get its crap together?! Last time I came by it was closed for a sewage problem. This time the store is closed, only the drive through is open.
Service: 1
The worst customer service ever! Everyone everyday are so rude! They act like it's a big deal to make the drinks. None of them smile. They all act better than you. They are stuck up!!! Seriously need to work on being friendly with customers!!!!
Atmosphere: 2
Food: 5
Service: 1
No outlets, went down the road to Zappas which was a much better workspace and had great coffe/pastries.
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