Very disappointing customer service. I asked for a large paper bag with handles because my takeout bag was already greasy and hard to carry. The manager refused, saying it was “only for salads,” even after I explained and offered to pay extra.
I had already tipped 10% on a pickup order, yet was still met with attitude. She finally gave me the bag, but with a very bad attitude. Simple request, unnecessarily poor service. Won’t be back.
Service: 1
Carlos Sanchez
Budget friendly place for a fast bit of American fast food
Recommended dishes: Hamburger
Nathan Smith
Good cheeseburger and friendly clean environment, not a lot of people and the food came out of the kitchen fast and hot, pretty expensive for a burger place, but that seems to be the norm nowadays, family friendly and costs about 15$ a person depending on what you order.
Atmosphere: 5
Food: 4
Service: 5
Diamantes Cozec
Loved it
daniel viera
Ehh severely unimpressive tiny little burgers. The chicken sandwich is better.
Atmosphere: 4
Food: 3
Service: 4
Lady Loren
The mango miso salad is great and the cheese burgers are excellent. This burger & grill is amazingly tasty. However, you must pay extra for salad dressing.
Atmosphere: 4
Food: 5
Service: 4
Fadi Stephan
had left a bad review s few days back went back today at lunch time and the service was much better. buns not cold and the order was not screwed up. much props to the Sunday crew at 1230pm today
Atmosphere: 4
Food: 5
Service: 5
Fadi Stephan Phoenix Transportation
horrible service and the crew is awfully . stay away and find a better vibe and better food with no so cold bun's
Atmosphere: 1
Food: 1
Service: 1
Takeahike
Standard Habit food, consistent quality
Atmosphere: 3
Food: 4
Service: 5
Ben Shuttleworth
Get the onion rings. Appreciate the self serve pepper station
I was lied to by an employee, accusing me of ordering wrong, to avoid fixing my order when it was missing cheese.
Atmosphere: 3
Food: 4
Service: 1
evan
very nice an good burgers except the fries both sweet and normal fries were under seasoned.
Atmosphere: 5
Food: 4
Service: 5
Abdel Khalek EL Sayed
The customer service is quick and friendly, and the staff keeps the restaurant clean and welcoming. I also appreciate how everything is made to order—you can actually see them grilling the burgers fresh.
Atmosphere: 5
Food: 5
Service: 5
Joey Kim
Consistently delicious, plenty of self-service registers to order/ pay, and friendly fast staff. Always plenty of seating when we visited multiple times. Portobello char and veggie burgers are fave!
Very disappointing customer service. I asked for a large paper bag with handles because my takeout bag was already greasy and hard to carry. The manager refused, saying it was “only for salads,” even after I explained and offered to pay extra.
I had already tipped 10% on a pickup order, yet was still met with attitude. She finally gave me the bag, but with a very bad attitude. Simple request, unnecessarily poor service. Won’t be back.
Service: 1
Budget friendly place for a fast bit of American fast food
Recommended dishes: Hamburger
Good cheeseburger and friendly clean environment, not a lot of people and the food came out of the kitchen fast and hot, pretty expensive for a burger place, but that seems to be the norm nowadays, family friendly and costs about 15$ a person depending on what you order.
Atmosphere: 5
Food: 4
Service: 5
Loved it
Ehh severely unimpressive tiny little burgers. The chicken sandwich is better.
Atmosphere: 4
Food: 3
Service: 4
The mango miso salad is great and the cheese burgers are excellent. This burger & grill is amazingly tasty.
However, you must pay extra for salad dressing.
Atmosphere: 4
Food: 5
Service: 4
had left a bad review s few days back
went back today at lunch time and the service was much better.
buns not cold and the order was not screwed up.
much props to the Sunday crew at 1230pm today
Atmosphere: 4
Food: 5
Service: 5
horrible service and the crew is awfully .
stay away and find a better vibe and better food with no so cold bun's
Atmosphere: 1
Food: 1
Service: 1
Standard Habit food, consistent quality
Atmosphere: 3
Food: 4
Service: 5
Get the onion rings. Appreciate the self serve pepper station
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Our favorite neighborhood burger place.
Atmosphere: 5
Food: 5
Service: 5
I was lied to by an employee, accusing me of ordering wrong, to avoid fixing my order when it was missing cheese.
Atmosphere: 3
Food: 4
Service: 1
very nice an good burgers except the fries both sweet and normal fries were under seasoned.
Atmosphere: 5
Food: 4
Service: 5
The customer service is quick and friendly, and the staff keeps the restaurant clean and welcoming. I also appreciate how everything is made to order—you can actually see them grilling the burgers fresh.
Atmosphere: 5
Food: 5
Service: 5
Consistently delicious, plenty of self-service registers to order/ pay, and friendly fast staff. Always plenty of seating when we visited multiple times. Portobello char and veggie burgers are fave!
Atmosphere: 5
Food: 5
Service: 5
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