Wendy's

I stopped by the drive thru and was given flat soda. I asked for an exchange and an employee by the name of Toby asked me to come inside so I could refill them myself. I told him I didn’t want to get out of my car and would rather wait or go around the drive thru again for the soda exchange. He grabbed the sodas from me and threw them on the floor! As I was trying to explain to another employee to mediate the situation he interrupted and was very rude about the whole situation. He handled a simple soda exchange with the poorest customer service I’ve ever encountered. I rarely leave reviews but this situation was so out of line…

Atmosphere: 1

Food: 5

Service: 1

check the tast of your coke...
mixture must be 5 to 1 ... but taste 1 sirup on 20 water ...
rude "manager"

Atmosphere: 3

Food: 4

Service: 1

This place is attached to Flying J so every time I come here Google asks me about Flying J, not Wendy's. The last 2 times I drove through the Wendy's drive-through. The first time I asked for sweet tea it was old, it was not fresh. It tasted like it was there for more than 24 hours. The second time I asked for a cold brew and I wanted extra ice in it and they hardly gave me any when I asked for a little more ice they tried to tell me to park and that they would take it to me but they weren't busy and there was no one in the drive-through and I stayed there and I guess the manager just didn't want me to see him jam pack a cup full of ice and pour the first cup they gave me over that ice. When they finally gave it to me it was no good. It tasted like watered-down coffee cream with no coffee taste at all. It was ruined and they didn't want to redo it at all. This was on Thanksgiving night at about 8:30 p or 9 p for the coffee. The first time was on November 15th on a Friday night at about 6p. Hopefully, you get a better manager because the one you have now is questionable in my opinion. He isn't on top of company procedures like he should be for a manager. The day crew is good with service but my grandson was served old nuggets with his kid's meal just this past Friday in the day about 2p. That was a first for the day crew. These were all drive-through incidents

Atmosphere: 2

Food: 2

Service: 2

Delicious food accompanied with Amazing service, highly recommend giving this Wendy's a visit.

Atmosphere: 5

Food: 5

Service: 5

John welcomed me in the store and it felt extremely genuine. I asked if the crabby patty meal was still available. He politely said no and offered to check the back for more of the sauce. I ended up ordering the new mushroom bacon burger instead. John was genuine and kind during the whole order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Wheelchair accessibility: On peut venir s'en difficulté en fauteuil roulant

Atmosphere: 4

Food: 5

Service: 5

Good food, nuggets are especially very underrated at Wendy's. But most specifically on this review the service is out of the park! I did not get the name of the group that took care of a bag that was left there but to the group working the Sunday night shift at around 8 PM, massive shout out to you guys for keeping the items safe & sound! Will come back again.

Atmosphere: 5

Food: 5

Service: 5

Why do I spend so much time looking at the menu, at every Wendy's restaurant I go to? Because I am either going to order the baconator, or Dave's triple cheeseburger.
I ordered a Dave's triple cheeseburger combo meal. And just look at this burger! This is the most photogenic hamburger I think i've ever ordered at any restaurant in my life.
And it tasted great!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Dave's Double, Baconator, The Baconator Burger

It's a decent place to eat a little expensive

Wheelchair accessibility: There is wheelchair access

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Dave's Double, Chili

The service was really good and quite fast as well

Atmosphere: 5

Food: 5

Service: 5

Share building with a gas station

Atmosphere: 4

Food: 5

Service: 4

Worst location ever. Rude staff That is more concerned about manipulating their Drive through clock, then they are customer experience. I came through at one o'clock in the morning, paid, and was immediately told to park when all ordered was a baconator. There was no one else in line. Was not given a receipt. I exited but then came back around. Before I could say anything the so called manager said we can refund you if you don't want to park. What the #?

My was was a Wendy's GM for 10+ years. Corporate puts too much pressure for stores to manipulate the drive through flow to somehow measure efficiency. If I can parked, then once my food was ready someone would have to walk back and forth and meanwhile food is getting cold.

I told her I didn't want to park. She insisted it was for customer convenience. It wasn't convenient at all. I asked for the G.M.'s phone and she hands me a other customers receipt and tells the Corporate number is on the back. There was no number only a website. I'm on a late night road trip, I'm supposed to register a complaint on a website... meanwhile my food is ready and she hands it to me. I leave... and nobody was in line by then either.

Atmosphere: 4

Food: 4

Service: 1

Was ok - staff are rude

Atmosphere: 3

Food: 3

Service: 2

Food was delicious

Atmosphere: 5

Food: 5

Service: 5

I had the chilli and bacon frys something different for a change

Atmosphere: 3

Food: 3

Service: 3