Baskin-Robbins

Fremont Plaza Shopping Ctr, 3850 Mowry Ave, Fremont
(510) 793-9923

Recent Reviews

Sort by
Aimi Herdt

If I could give this place one star, I would. All the ice creams were melting in the freezer. I couldn’t eat it as it tasted disgusting. Moody staff and overall bad.

Food: 1

김정현

gooood

Atmosphere: 5

Food: 5

Service: 5

J L

Melty ice cream. This location seems to try to save energy by not having their freezer at normal strength. Ice cream is half melted at first bite.

Atmosphere: 5

Food: 1

Service: 5

Pratyasha95 Ds

I am always a big fan of BR ice creams but after having it from this store i suffered stomachache for 3 weeks …. i don’t know what went wrong doctors told me its a stomach infection

Nitish Kumar Sahu

Tried double mango flavor here, and inside the scoop of ice cream, I found a chunk of ice. The ice cream tasted like it has been sitting for months.
Very bad experience, please avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Cindy Mendez

The kids scoops are perfect portions. They are out of root beer on a regular basis.

Atmosphere: 3

Food: 3

Service: 4

Omer Amiri

Came by tonight was greeted by 2 friendly young gentlemen. I was able to sample some flavors. came in originally Looking for Sunday funday? and the flavor of month. But I was told rhey didn't have both, but they did have the flavor of the month. 1st gentleman wasn't familiar with the pint for pint coupon I had and asked for assistance. 2nd guy tried his best but also couldn't figure out how to proceed. He took a picture and sent over to owner of store Parthik who advised his employees there isn't anything they could do and suggest I go elsewhere. Not sure why owner wouldn't honor said coupon. Thanked young men and left store.

Atmosphere: 1

Food: 1

Service: 1

Summer Steddom

This is the worst run location. Everything is suspicious about this place.Ice cream is basically already melted when they serve it. It’s the local place, so I keep thinking it will be better next time. but they cut corners on everything. I’ll just drive to another Baskin Robbin’s twice as far away from now on. I’m done with being disappointed when I want a treat.Looks to have a high staff turnover and I also know the good reviews are from the owner and friends. Looks sus.

Atmosphere: 1

Food: 1

Service: 2

Pranay Yalamanchali

Upon walking into this location, I was greeted by the most handsome Mexican/Quarter French Canadian individual named Christian Zaragoza. This man is exquisite in his service and assisted me in picking out one in the plethora of flavors at this location. He was truly magnificent, and defines what makes customer service good.

Atmosphere: 5

Food: 4

Service: 5

mini

we went to this busy Baskins Robbins. Many families were there. I had a mint chip cone. My husband had a dish of chocolate chip ice cream. Both were good. Service was friendly and quick.

Krishna Bhowmik

We love to visit Baskin-Robbins when ever we are craving for dessert. My kids love there all flavors.

Derrickpho

Very slow and uncaring employees.

Praneet Raj

Loved the flavors here. My favorite was triple mango, never had this flavor ever.I will be back for this flavor. Service was fast and great.

Kathleen Hernandez

When we walked in the white girl was really rude. Not even a hi. They put too much chocolate fudge on the sundae and really minimum ice cream. It was sweeter than supposed to be. After some customers left her and another man (co-worker) started cussing and holding hands. I think they are very unprofessional. And no matter what job you work in you have to give the best of you because customers have no fault in you not liking the job.

Willam Keat

STAY AWAY!I’ve encountered a great deal of insects at this spot three times now! This place's hygiene has significantly declined over the last 12 months. Id suggest any other location or even cold stone than this place, get a bang for your buck!

Loading...